Hotel Spa Mansion Santa Isabella offers stylish accommodation in the centre of Riobamba, in an Ecuadorian colonial-style house with an indoor fountain, just 300 metres from the Cathedral of Riobamba. WiFi and parking are free. With cream-coloured walls and rustic decorated bedspreads, the rooms are styled in full 4-star fashion. There are dark wood furnishings and some rooms feature baths and hydro-massage tubs. All of them include bathrobes and there is cable TV. In the morning, guests can expect an American breakfast with coffee and regional products and at dinnertime they can treat themselves to gourmet dishes at the restaurant, or finish the day with a Pisco sour at upscale Cueva del Cura bar. Santa Isabella is 50 metres from the Central Bank Museum and offers tourist information for those willing to explore the area. The train station is 2 blocks away and shuttle services can be arranged for an extra charge.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.3)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
1 double bed
2 single beds
and
1 double bed
1 extra-large double bed
1 sofa bed
and
2 large double beds
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.1
Cleanliness
9.4
Comfort
9.4
Value for money
8.9
Location
9.3
Free WiFi
9.4
Select topics to read reviews:

See what guests loved the most:

  • Alyss
    United Kingdom United Kingdom
    Beautiful property in colonial building. Very well kept. Clean rooms. Good location and lovely staff
  • Michael
    New Zealand New Zealand
    Staff were awesome, it felt like they really cared about us
  • Eliseocs
    Luxembourg Luxembourg
    Amazing service (staff, food, rooms). Location is convenient (centric but not too much). The hotel support local initiatives (like coffee production, handycrafts, artisanal soaps, etc.)

Hotel surroundings

Restaurants
1 restaurant on site

  • LA MANSION RESTAURANTE
    • Cuisine
      French • Mexican • Spanish • Local • International • Latin American • European
    • Open for
      Breakfast • Lunch • Dinner
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Facilities of Hotel Spa Mansion Santa Isabella
Great facilities! Review score, 9.1

Most popular facilities
  • Free parking
  • Free WiFi
  • Spa and wellness centre
  • Facilities for disabled guests
  • Room service
  • Restaurant
  • Non-smoking rooms
  • Family rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shared bathroom
  • Bathrobe
  • Hairdryer
  • Shower
View
  • Inner courtyard view
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Patio
  • Terrace
  • Garden
Kitchen
  • Tumble dryer
Activities
  • Bicycle rental
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Stand-up comedy
  • Pub crawls
  • Cycling
    Off-site
  • Karaoke
    Additional charge
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Allergy-free room
  • Wake-up service
  • Heating
  • Packed lunches
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Wellness
  • Fitness/spa locker rooms
  • Yoga classes
  • Full body massage
  • Head massage
  • Couples massage
  • Foot massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Public Bath
  • Hammam
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Sauna
    Additional charge
Languages spoken
  • English
  • Spanish

House rules

Hotel Spa Mansion Santa Isabella takes special requests - add in the next step!

Check-in

From 12:00 to 13:00

Check-out

From 11:00 to 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 5 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

< 1 year old
Extra bed upon request
US$28 per child, per night
1 - 3 years
Extra bed upon request
US$28 per child, per night
Cot upon request
Free
4 - 17 years
Extra bed upon request
US$28 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Cash is not accepted Hotel Spa Mansion Santa Isabella accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please inform Hotel Spa Mansion Santa Isabella in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is possible to extend your stay at this property at no extra cost for Coronavirus (COVID-19) quarantine purposes, with a maximum limit of 10 extra days.

Medical monitoring is available for guests quarantined due to Coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location.

FAQs about Hotel Spa Mansion Santa Isabella

  • Check-in at Hotel Spa Mansion Santa Isabella is from 12:00, and check-out is until 12:00.

  • Hotel Spa Mansion Santa Isabella is 700 yards from the centre of Riobamba. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hotel Spa Mansion Santa Isabella include:

    • Twin
    • Double
    • Triple
    • Quadruple
    • Single
    • Family

  • Hotel Spa Mansion Santa Isabella offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Karaoke
    • Tour or class about local culture
    • Couples massage
    • Pub crawls
    • Bicycle rental
    • Spa lounge/relaxation area
    • Back massage
    • Fitness/spa locker rooms
    • Full body massage
    • Spa facilities
    • Head massage
    • Walking tours
    • Yoga classes
    • Spa/wellness packages
    • Foot massage
    • Stand-up comedy
    • Public Bath
    • Bike tours
    • Steam room

  • Hotel Spa Mansion Santa Isabella has 1 restaurant:

    • LA MANSION RESTAURANTE

  • The prices at Hotel Spa Mansion Santa Isabella may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Hotel Spa Mansion Santa Isabella on this page.