Become part of our vision of a better society at the city's first and only 3-star inclusive hotel. Our team consists of people with and without disabilities/restrictions who have one thing in common - a lot of heart and talent that they contribute to the highest satisfaction of our guests. This creates a very special atmosphere of attentiveness and cordiality. This modern hotel in Dortmund city centre offers free Wi-Fi, varied breakfast buffets, and easy access to public transport. The Westfalenhallen exhibition area is 10 minutes away by car. Each of the spacious rooms at the non-smoking Hotel Neu-Haus features cable TV and a modern bathroom. Rooms for guests with allergies and barrier-free rooms are available. The historic market square is a 7-minute walk from the Neu-Haus. The Ostentor tram stop is a 5-minute walk away. It provides frequent connections to Dortmund Central Station and Dortmund Airport. Public parking spaces are located outside the Hotel Neu-Haus.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.9)

Breakfast info

Vegetarian, Gluten-free


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 single bed
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Guest reviews

Categories:

Staff
9.5
Facilities
8.5
Cleanliness
9.2
Comfort
8.7
Value for money
8.6
Location
8.9
Free WiFi
9.2
High score for Dortmund
Select topics to read reviews:

Guests who stayed here loved

  • E
    France France
    Booked the hotel for the Euros. Well connected to the stadium. The staff was friendly and very helpful. They brought us a fan and some water to ease the heatwave. We got a large room with twin beds and a big bathroom. The breakfast offer was...
  • Richard
    United Kingdom United Kingdom
    Solid breakfast and decent location just outside the ring road.
  • Paulina
    Lithuania Lithuania
    It was a pleasant stay. The staff was very helpful and kind. My room was comfortable and spacious, it truly let me enjoy this stay. It is amazing to stay in the hotel, which even for the lowest rate offers way more than a small claustrophobic room.
  • Amanda
    United Kingdom United Kingdom
    Very clean. Reception staff very helpful. Reasonable price
  • Franziska
    Germany Germany
    Very clean and tidy room with big windows to leave in fresh air. Comfy matresses. Thoughtful touches for guests like complimentary coffee and tee in the lobby. Friendly service.
  • Ion
    Greece Greece
    The breakfast was simple but good. The staff was very helpful and hospitable. Check in was easy with the door code and envelope with your keys left at the front desk for late arrivals. I liked the fact that they use real keys as opposed to card...
  • Ying
    Sweden Sweden
    quite, clean and very helpful and friendly personal. location is ok. 5 minutes walking to the shopping streets and different metro stations. all good.
  • Rolf
    Germany Germany
    Kleines, nettes Hoteldas es sich zur Aufgabe gemacht hat behinderte Menschen zu integrieren. Im Frühstücksraum war die junge Frau sehr engagiert bei der Arbeit. Sie erklärte alle Gerichte. Erstaunlich und nett fand ich es, daß die Gäste auch am...
  • Jens
    Germany Germany
    Sehr freundliches Personal, sehr sauberes Zimmer und das Frühstücksbuffet hatte alles und wurde ständig nachgefüllt.
  • Scorpt
    Portugal Portugal
    Tudo estava impecável. Mesmo com a entrada fora de horas, tudo estava preparado e foi fácil aceder ao quarto. Tudo limpo, funcionários prestáveis e simpáticos.

Hotel surroundings

Facilities of Hotel NeuHaus
Great facilities! Review score, 8.5

Most popular facilities
  • Free WiFi
  • Non-smoking rooms
  • Facilities for disabled guests
  • Room service
  • Terrace
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
Outdoors
  • Sun terrace
  • Terrace
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may be applicable.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Kid-friendly buffet
  • Special diet menus (on request)
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Vending machine (drinks)
  • Luggage storage
  • Meeting/banquet facilities
    Additional charge
  • Room service
Safety & security
  • Fire extinguishers
  • Smoke alarms
General
  • Hypoallergenic
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Soundproofing
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
Languages spoken
  • German
  • English

House rules
Hotel NeuHaus takes special requests - add in the next step!

Check-in
From 14:00 to 19:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 10:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Curfew
Entry to the property will be closed between the hours of 20:00 and 06:00
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroEC-CardCash

The fine print
Need-to-know information for guests at this property

Please note the reception opening times:

Mondays-Fridays: from 06:00 to 20:00.

Saturday: from 07:00 to 16:00.

Sunday and public holidays: from 07:00 to 14:30.

Late check-in is only possible if arranged with the hotel in advance.

Please note that the extra beds are upon request with extra charge.

Please inform Hotel NeuHaus in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

FAQs about Hotel NeuHaus

  • Hotel NeuHaus is 500 yards from the centre of Dortmund. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Hotel NeuHaus is from 14:00, and check-out is until 10:30.

  • The prices at Hotel NeuHaus may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hotel NeuHaus offers the following activities / services (charges may apply):

    • Room options at Hotel NeuHaus include:

      • Double
      • Single

    • Guests staying at Hotel NeuHaus can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

      Breakfast option(s) include:

      • Vegetarian
      • Gluten-free