Boasting a spa bath, Joinn Houtel is situated in Guatapé. This property offers access to a balcony and free private parking. The bed and breakfast features mountain views, a sun terrace, a 24-hour front desk, and free WiFi is available throughout the property. All units come with a seating area, a flat-screen TV with streaming services and a private bathroom with bathrobes, hot tub, bath and shower. Each unit includes a coffee machine, while some rooms include a fully equipped kitchen with a microwave, a fridge and kitchenware. At the bed and breakfast, each unit comes with bed linen and towels. Guests at the bed and breakfast can enjoy an American breakfast, and breakfast in the room is also available. The family-friendly restaurant at Joinn Houtel specialises in American cuisine, and is open for dinner and lunch. Sightseeing tours are available within a reachable distance. Guests can also relax in the garden. Piedra del Peñol is 12 km from the accommodation. The nearest airport is José María Córdova International Airport, 32 km from Joinn Houtel.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.1)

Breakfast info

American

Free private parking available on-site


Availability

Select dates to see this property's availability and prices

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
8.2
Cleanliness
8.6
Comfort
8.5
Value for money
7.5
Location
9.1
Free WiFi
7.5
Select topics to read reviews:

See what guests loved the most:

  • Dianamdu11
    Colombia Colombia
    Escogimos este lugar para una celebración muy especial en pareja y este hotel cumplió todas nuestras expectativas y cumplieron todos nuestros requerimientos. Excelente disposición del personal, muy amables y dispuestos.. La alimentación es...
  • Brooks
    United States United States
    Beautiful views, excellent customer service and value!
  • Valeria
    Colombia Colombia
    Los espacios son amplios, frescos y limpios, el muelle es hermoso!

Property surroundings

Restaurants
1 restaurant on site

  • Burger Joinn
    • Cuisine
      American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Romantic

Facilities of Joinn Houtel
Great facilities! Review score, 8.2

Most popular facilities
  • Free parking
  • Free WiFi
  • Family rooms
  • Restaurant
  • Room service
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Spa bath
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Landmark view
  • Mountain view
  • Garden view
  • Lake view
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
    Additional charge
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Cleaning products
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Water sport facilities on site
    Additional charge
  • Hot tub
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Satellite channels
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Invoice provided
    • Private check-in/check-out
    • Concierge service
    • Tour desk
    • Currency exchange
    • 24-hour front desk
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security
    General
    • Grocery deliveries
      Additional charge
    • Non-smoking throughout
    • Wake-up service
    • Tile/marble floor
    • Soundproofing
    • Private entrance
    • Packed lunches
    • Carpeted
    • Family rooms
    • Non-smoking rooms
    • Room service
    Accessibility
    • Entire unit located on ground floor
    Wellness
    • Hot tub/Jacuzzi
    Languages spoken
    • English
    • Spanish

    House rules

    Joinn Houtel takes special requests - add in the next step!

    Check-in

    From 15:00 to 00:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    From 07:00 to 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Refundable damage deposit

    A damage deposit of COP 200000 is required on arrival. That's about GBP 41. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    The minimum age for check-in is 18

    Maestro Mastercard Diners Club American Express Cash is not accepted Joinn Houtel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Smoking

    Smoking is not allowed.

    Pets

    Pets are allowed. Charges may be applicable.

    The fine print
    Need-to-know information for guests at this property

    People traveling to Colombia with children under 18 years of age are required to present the child's birth certificate and a photo ID (passport for international guests) during check-in. If the visitor is a relative or legal guardian of the child, a notarized consent of travel signed by both parents must be presented, along with photocopies of their IDs. If only one parent is traveling with their child, a notarized travel consent signed by the absent parent must be presented. Visitors planning to travel to Colombia with children should consult with the Colombian consulate prior to travel.

    Please note that when booking 3 rooms or more, different policies and additional supplements may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

    Please note that the property doesn't accept reservations with credit cards from other people. The credit card holder must be the same person as the holder of the reservation.

    For your safety, the entrance of any guest who has not been identified during the reservation process, or not registered at check in, will be prohibited.

    As per Colombia´s tax law, only tourists who have a Permit of Entry and Permanence, tourist permit category PT before PIP-3, or PIP-5, or PIP-6, or PIP-10 are exempt from paying 19% IVA; or visa type V (Visitor) before Visa TP-11 or TP-12 or visa type M (Migrant) before TP -7 or visa type R (Resident). At the time of check-in at the hotel, the corresponding stamp or visa must be shown.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Joinn Houtel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Guests under the age of 18 can only check in with a parent or official guardian.

    A damage deposit of COP 200,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    License number: 66373

    FAQs about Joinn Houtel

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Joinn Houtel on this page.

    • Joinn Houtel offers the following activities / services (charges may apply):

      • Hot tub/Jacuzzi
      • Water sport facilities on site

    • Check-in at Joinn Houtel is from 15:00, and check-out is until 12:00.

    • Guests staying at Joinn Houtel can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

      Breakfast option(s) include:

      • American

    • The prices at Joinn Houtel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Joinn Houtel has 1 restaurant:

      • Burger Joinn

    • Joinn Houtel is 4.3 miles from the centre of Guatapé. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Joinn Houtel include:

      • Family
      • Double
      • Suite