Get the celebrity treatment with world-class service at Elcielo Hotel & Restaurant

Elcielo Hotel & Restaurant has an outdoor swimming pool, fitness centre, a terrace and restaurant in Medellín. Featuring a bar, the 5-star hotel has air-conditioned rooms with free WiFi. The accommodation features room service, a 24-hour front desk and organising tours for guests. At the hotel, rooms come with a desk. The rooms at Elcielo Hotel & Restaurant are fitted with a flat-screen TV with satellite channels and a safety deposit box. There is an in-house snack bar and guests can also make use of the business area. Popular points of interest near the accommodation include El Poblado Park, Lleras Park and Linear Park President. The nearest airport is Olaya Herrera Airport, 3 km from Elcielo Hotel & Restaurant.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Medellín, this hotel has an excellent location score of 9.4


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
9.3
Facilities
9.2
Cleanliness
9.4
Comfort
9.6
Value for money
8.6
Location
9.4
Free WiFi
8.8
High score for Medellín
Select topics to read reviews:

See what guests loved the most:

  • Lisanne
    United Kingdom United Kingdom
    Everything about this hotel was fantastic. The staff, the food and the rooms were all exceptional
  • Erich
    Australia Australia
    This is a boutique hotel, very well designed. You don't really see, from the road, what it is like, but there is a nice ambience when you walk in. The staff are very helpful and friendly. The concierge service was very good, throughout our stay.
  • Mark
    United Kingdom United Kingdom
    Excellent breakfast, outstanding quality of food in the bistro, flawless and friendly service, the bed was extremely comfortable, high quality decor, safe location near to many bars and restaurants

Hotel surroundings

Restaurants
1 restaurant on site

  • Bistro
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan

Facilities of Elcielo Hotel & Restaurant
Great facilities! Review score, 9.2

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Fitness centre
  • Spa and wellness centre
  • Restaurant
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Bar
Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Extra long beds (> 2 metres)
View
  • City view
Outdoors
  • Sun terrace
  • Terrace
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Video
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Concierge service
  • Tour desk
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Business centre
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Lift
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Shallow end
  • Sun loungers or beach chairs
Wellness
  • Fitness
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Spa and wellness centre
    Additional charge
  • Solarium
  • Fitness centre
Languages spoken
  • English
  • Spanish

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Elcielo Hotel & Restaurant takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 12 years
Extra bed upon request
COP 50,000 per child, per night
13+ years
Extra bed upon request
COP 100,000 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa Diners Club American Express Cash is not accepted Elcielo Hotel & Restaurant accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

People traveling to Colombia with children under 18 years of age are required to present the child's birth certificate and a photo ID (passport for international guests) during check-in. If the visitor is a relative or legal guardian of the child, a notarized consent of travel signed by both parents must be presented, along with photocopies of their IDs. If only one parent is traveling with their child, a notarized travel consent signed by the absent parent must be presented. Visitors planning to travel to Colombia with children should consult with the Colombian consulate prior to travel.

Please note that when booking 3 rooms or more, different policies and additional supplements may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Please note that the property doesn't accept reservations with credit cards from other people. The credit card holder must be the same person as the holder of the reservation.

For your safety, the entrance of any guest who has not been identified during the reservation process, or not registered at check in, will be prohibited.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Elcielo Hotel & Restaurant in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 88645

FAQs about Elcielo Hotel & Restaurant

  • Elcielo Hotel & Restaurant has 1 restaurant:

    • Bistro

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Elcielo Hotel & Restaurant offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Solarium
    • Fitness
    • Swimming Pool
    • Public Bath

  • The prices at Elcielo Hotel & Restaurant may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Elcielo Hotel & Restaurant is 2 miles from the centre of Medellín. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Elcielo Hotel & Restaurant is from 15:00, and check-out is until 12:00.

  • Room options at Elcielo Hotel & Restaurant include:

    • Double