Get the celebrity treatment with world-class service at The Reef House Adults Retreat - Enjoy 21 Complimentary Inclusions

Boasting 3 swimming pools, 2 spas and tranquil tropical gardens, The Reef House Adults Retreat - Enjoy 21 Complimentary Inclusions - Adults & Couples Boutique Tropical Escapes is located on a beachfront in Palm Cove. Guests enjoy luxury accommodation and a variety of ways to relax. The Reef House Restaurant offers panoramic ocean views and serves Mediterranean, Asian and Australian cuisine. In pursuit of creating unforgettable experiences for our guests we are pleased to offer the following complimentary luxury inclusions during your stay at The Reef House. *Your Escape Planning Specialist will assist in curating your escape in the months and weeks before arrival. *Luxury Concierge call prior to arrival to arrange any last minute requests *Gin infused welcome drink & cold towel upon arrival *Concierge porterage & arrival tour of the property *Curated room arrival with music, oil burners & local chocolates *Pool Butler service from 11am serving complimentary refreshing cold towels and tropical sorbet *Brigadier’s Lounge Honesty Bar, a tradition originating from Brigadier Thomson’s Officers Mess “Reef House Mixology” interactive cocktail classes twice per week *Aqua Aerobics in our heated mineral pool twice per week *Poolside stretch & breathe class twice per week *Beachfront yoga four times per week *Digestive/wine tasting experience twice per week *Aboriginal interpretation experience & performance twice weekly *Relax in our adult only tranquility pool or heated mineral pool *Unlimited use of our vintage style cruiser bikes & fishing rods *Exchange your book at our guest library, play board games, try our adults sketch kits, or borrow a DVD *Exclusive access to our Reef House Sleep Easy guide and inclusions * Complimentary Reef House tote bag, Caps and Vacuum insulated drink bottles.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Palm Cove, this hotel has an excellent location score of 9.8

Want a great night's sleep? This hotel was highly rated for its very comfy beds.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
8.9
Cleanliness
9.2
Comfort
9.3
Value for money
8.2
Location
9.8
Free WiFi
10
High score for Palm Cove
Select topics to read reviews:

See what guests loved the most:

  • Laura
    Australia Australia
    Loved everything about this hotel! The staff are incredible. They are so friendly and make you feel at home. The pool is fantastic and could always get a lounge chair to lie on at any time of day. The breakfast was probably the best hotel...
  • Warwick
    Australia Australia
    Very clean Staff and Management were excellent. Nothing was too much trouble.
  • Con
    Australia Australia
    Service and friendliness of staff. Restaurant location and quality of food. Warm pool and spa. Cocktail making class. Quality bikes for use.

Hotel surroundings

Restaurants
1 restaurant on site

Facilities of The Reef House Adults Retreat - Enjoy 21 Complimentary Inclusions
Great facilities! Review score, 8.9

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Beachfront
  • Spa and wellness centre
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Garden
Kitchen
  • Kitchenware
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
  • Aerobics
  • Live music/performance
  • Happy hour
  • Beach
  • Evening entertainment
  • Cycling
  • Canoeing
  • Games room
  • Fishing
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Sofa
  • Seating Area
Media & Technology
  • Blu-ray player
  • iPod dock
  • Flat-screen TV
  • CD player
  • DVD player
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
Entertainment and family services
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Board games/puzzles
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Adult only
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Car hire
  • Laptop safe
  • Packed lunches
  • Lift
  • Fan
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Toilet with grab rails
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
Pool 2 - outdoorFree!
  • Open all year
  • Adult only
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
Wellness
  • Kids' pool
  • Fitness classes
  • Yoga classes
  • Massage chair
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
Languages spoken
  • German
  • English
  • French
  • Dutch

House rules

The Reef House Adults Retreat - Enjoy 21 Complimentary Inclusions takes special requests - add in the next step!

Check-in

From 15:00 to 20:00

Check-out

From 08:30 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children older than 16 years are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Adult (18+ years)
Extra bed upon request
AUD 100 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos American Express Cash The Reef House Adults Retreat - Enjoy 21 Complimentary Inclusions accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

All rooms include: - A welcome drink and cold towel on arrival - Complimentary daily punch and canapes, hosted by the General Manager - Exclusive use of the Honesty Bar - Use of the extensive guest library, DVD collection and board games - Complimentary use of bicycles, fishing rods and tackle box - Complimentary sorbets served poolside daily - Complimentary WiFi - Complimentary bottled water in room and upon departure - Exclusive access to the luxury concierge services

Please inform The Reef House Adults Retreat - Enjoy 21 Complimentary Inclusions in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

FAQs about The Reef House Adults Retreat - Enjoy 21 Complimentary Inclusions

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The Reef House Adults Retreat - Enjoy 21 Complimentary Inclusions has 1 restaurant:

    • Restaurant

  • The Reef House Adults Retreat - Enjoy 21 Complimentary Inclusions is 150 yards from the centre of Palm Cove. All distances are measured in straight lines. Actual travel distances may vary.

  • The Reef House Adults Retreat - Enjoy 21 Complimentary Inclusions offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Massage
    • Cycling
    • Games room
    • Fishing
    • Canoeing
    • Golf course (within 3 km)
    • Beachfront
    • Evening entertainment
    • Bicycle rental
    • Beach
    • Beauty Services
    • Happy hour
    • Facial treatments
    • Aerobics
    • Waxing services
    • Live music/performance
    • Make up services
    • Swimming Pool
    • Hair treatments
    • Manicure
    • Pedicure
    • Hair cut
    • Hair colouring
    • Hair styling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Spa lounge/relaxation area
    • Spa/wellness packages
    • Massage chair
    • Yoga classes
    • Fitness classes

  • Check-in at The Reef House Adults Retreat - Enjoy 21 Complimentary Inclusions is from 15:00, and check-out is until 11:00.

  • The nearest beach is just 100 yards from The Reef House Adults Retreat - Enjoy 21 Complimentary Inclusions. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at The Reef House Adults Retreat - Enjoy 21 Complimentary Inclusions include:

    • Double
    • Studio
    • Triple
    • Suite
    • Apartment
    • Villa

  • The prices at The Reef House Adults Retreat - Enjoy 21 Complimentary Inclusions may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at The Reef House Adults Retreat - Enjoy 21 Complimentary Inclusions on this page.