The Hotel Grand Chancellor Townsville is located in the city's business and shopping district. Guests can relax on the rooftop and admire the panoramic city views, before enjoying a refreshing swim in the sparkling rooftop pool. There is also an on-site fitness centre. The Sugar Shaker Restaurant offers a wide variety of dishes and is open for breakfast and dinner daily. Within walking distance of the Hotel Grand Chancellor Townsville, you will find award-winning dining, nightlife, entertainment, major tourist attractions and the Townsville Convention and Exhibition Centre. Townsville Airport is less than 7 km away.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.9)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Private parking available

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.7
Facilities
7.9
Cleanliness
8.4
Comfort
8.4
Value for money
7.9
Location
8.9
Free WiFi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Rooney
    Australia Australia
    The location was great. The beds were comfy and the shower was amazing
  • Ken
    Australia Australia
    Staff are professional and very polite and room was ready on time
  • Claire
    Australia Australia
    Location excellent. Close to eating areas, markets and Cowboys. Great view from floor 14. Breakfast great.

Hotel surroundings

Restaurants
1 restaurant on site

  • Sugar Shaker
    • Open for
      Breakfast • Dinner
    • Ambiance
      Modern

Facilities of Hotel Grand Chancellor Townsville

Most popular facilities
  • Outdoor swimming pool
  • Private parking
  • Free WiFi
  • 24-hour front desk
  • Non-smoking rooms
  • Facilities for disabled guests
  • Fitness centre
  • Restaurant
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • River view
  • City view
  • Mountain view
  • Sea view
  • View
Outdoors
  • Outdoor furniture
  • BBQ facilities
Kitchen
  • Electric kettle
  • Refrigerator
Activities
  • Happy hour
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in the rooms and is free of charge.
Parking
Private parking is possible at a location nearby (reservation is not possible) and costs AUD 15 per day.
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Car hire
  • Packed lunches
  • Carpeted
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
    Wellness
    • Fitness
    • Fitness centre
    Languages spoken
    • English
    • Spanish

    Property practices

    This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

    House rules

    Hotel Grand Chancellor Townsville takes special requests - add in the next step!

    Check-in

    From 15:00

    Check-out

    Until 11:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 17 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Extra bed upon request
    AUD 40 per child, per night
    Cot upon request
    Free
    3+ years
    Extra bed upon request
    AUD 40 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

    Mastercard Visa Eftpos Diners Club American Express Cash Hotel Grand Chancellor Townsville accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Please note that there is a 1.3% charge when you pay with a Visa or Mastercard credit card.

    Please note that there is a 1.8% charge when you pay with a China Union Pay credit card.

    Please note that there is a 3.18% charge when you pay with a Diners Club credit card.

    Please note that there is a 3.37% charge when you pay with an American Express credit card.

    Please note that there is a 3.57% charge when you pay with a JCB credit card.

    Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

    Please note that the property requires a $100 credit card pre-authorisation upon check-in to cover any incidental charges.

    FAQs about Hotel Grand Chancellor Townsville

    • Check-in at Hotel Grand Chancellor Townsville is from 15:00, and check-out is until 11:00.

    • The nearest beach is just 0.9 miles from Hotel Grand Chancellor Townsville. All distances are measured in straight lines. Actual travel distances may vary.

    • Guests staying at Hotel Grand Chancellor Townsville can enjoy a highly-rated breakfast during their stay (guest review score: 7.6).

      Breakfast option(s) include:

      • Buffet

    • Hotel Grand Chancellor Townsville is 150 yards from the centre of Townsville. All distances are measured in straight lines. Actual travel distances may vary.

    • Hotel Grand Chancellor Townsville offers the following activities / services (charges may apply):

      • Fitness centre
      • Swimming Pool
      • Happy hour
      • Fitness

    • Room options at Hotel Grand Chancellor Townsville include:

      • Twin
      • Double
      • Apartment

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • The prices at Hotel Grand Chancellor Townsville may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Hotel Grand Chancellor Townsville has 1 restaurant:

      • Sugar Shaker