Please note that this is a 2-storey property and does not have an elevator.

Guests arriving after 20:00 are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation.

Please note that there is a 1.5% charge for payments made with a Visa, Mastercard or UnionPay credit card.

Please note that there is a 3% charge for payments made with a JCB, American Express or Diners Club credit card.

Please note that free parking is limited and subject to availability. Nearby off-site street parking is available, but may incur an additional cost. Guests are requested to contact the property for more information using the contact details on the booking confirmation.

Guests who wish to modify the length of stay on their original booking must notify the property at least 48 hours in advance. This includes guests who are already staying at the hotel.

Please note that City Waters requires a credit card pre-authorisation upon check in.

Guest Arriving after 6.30pm on week days or 4.30 pm on week ends and Public Holidays,

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform City Waters in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of AUD 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.