Situated within 20 km of Loyola University Chicago and 23 km of Wrigley Field, Holiday Inn Express & Suites Chicago O'Hare Airport, an IHG Hotel features rooms in Des Plaines.
Cagri
Turkey
Good hotel just next to the airport. Supermarkets and shops are just 10 minutes walk. Clean rooms, complimentary breakfast was good enough.
Situated in Des Plaines, 21 km from Loyola University Chicago, Fairfield Inn & Suites by Marriott Chicago O'Hare features accommodation with a fitness centre, private parking, a shared lounge and a...
Michael
Germany
Modern and very welcoming Hotel with professional and very friendly staff.
This Chicago apartment-style hotel is just 4 miles away from O’Hare International Airport. Each suite boasts a full kitchen.
Harold P
Canada
Room sizable with reasonable kitchenette. Couch let us stretch out and relax at end of the day. Asked for pots & dishes so we could make simple breakfast and evening meal occasionally. Parking was safe, and 5 minute drive to Rosemount Park&Ride for a 40 minute single train ride right into central downtown. Simple $5 day pass was all we needed for trains. "Chuck" at front desk a delight to meet!
Located 2 miles from O'Hare International Airport, this Des Plaines hotel offers free airport shuttle service. The hotel features an indoor swimming pool and a Bistro-style restaurant.
Less than 4.8 kmaway from O’Hare International Airport, Comfort Inn Convention Center-Chicago O’hare Airport is a 5-minute drive away from the Allstate Arena and offers free airport shuttle services,...
Ward
Canada
The staff was nice, we requested a room on the first floor and the staff member was able to give us an upgrade. We had requested shuttle to pick us up from ORD airport and it came and the staff member followed up with me to make sure I had gotten the shuttle.
This hotel is situated 10 minutes from O'Hare International Airport and River Casino. The rooms at the Des Plaines Best Western include a microwave and a refrigerator.
The place is ideal for people who need to stay near the...
The place is ideal for people who need to stay near the airport, almost all the hotels offer shuttle services. It's near the CTA station as well. Many chained fast food/ restaurants along with all retail stores are nearby as well.
Karthik Shankar
United States
2.0
Scored 2.0
i was awoke at 11:48 p.m. claiming they smelled smoke. i was...
i was awoke at 11:48 p.m. claiming they smelled smoke. i was sleeping in my underwear. i told him he did not have permission to enter, however, he DID enter my room while my girlfriend and I were sleeping in our underwear. Thankfully, the door was latched. They then charged me $250, i asked for proof, they said they had pictures and i am still waiting for that. Horrible place.
Hopkins
2.0
Scored 2.0
Where to start in describing my short stay at the Best...
Where to start in describing my short stay at the Best western Des Plaines? I travel for work so I booked here for 3 nights through booking .com. I work in healthcare and I work night shift. And despite informing the receptionist that I would kindly like not to be disturbed during the day, I did not get to a chance to sleep. Firstly, the house keeping kept knocking on my door the whole day, shouting in the hallway and at some point they opened my door twice. I kept ignoring them but later when I got to open, there was a guy at the door who walked into my room right away to test the fire alarm. I found this both rude and as a woman traveling alone very uncomfortable. During my second day I made a decision to shorten my stay therefore I decided to check out at 6pm yet they charged my card for 3 nights. When I called, the manager was very rude to me “That is our policy” he kept repeating in a tone I wouldn't use on a dog. “Your policy is being flexible, our policy states no refund” we were exchanging words back and forth because I did not understand why they had to charge me for the 3rd night I did not use.
Fast forward, To my return I then contacted the central customer support helpline, they forwarded my complaint to the hotel and probably the same manager I spoke to who reiterated their policy again 3 weeks later.
In short let me summarize.
Customer service non existent.
Cleanliness. Poor
Comfort. Poor
Value for money VERY poor.
If you are thinking of staying Western Des plaines. Look for another hotel!
Shuttle driver was very nice and went beyond to help me with my MANY pieces of luggage and my children.
Staff was very friendly and gave me advice on food to order as we arrived late.
Room was clean, big. Beds were very comfy fell asleep instantly. And my children did too.
Shower was nice and had all facilities.
Great location from airport only 6 minutes drive
Didn't do breakfast was only there for stop over but would like to go back and get the full experience of the hotel a d Chicago
Check-in was easy and convienient. The room was huge and the bed was very comfortable. Overall the hotel was really great and exceeded our expectations. It is obviously for people that have early flights from O'hara which it accomodates easily. Finally, we did not hear any planes so it is really well insulated.
Beautiful home with tasteful designs for the kitchen and bathrooms. Complimentary snacks upon arrival - thank you! The house is located in a quiet neighborhood and it seemed safe around the area. There are lots of spices and supplies in the kitchen for cooking up a meal.
I found this hotel to be comforting. I somehow enjoy the staircases: wide in width of the space and steps were narrow/shallow. The rooms were nice and clean as arrived, lady maintains the breakfast area every ten mins or so, check-in and check-out was done smoothly.
I did a search for hotels close to the airport and this provided the best value with the nice facilities including a swimming pool (which I used) and airport shuttle (which was very convenient since I did not have a car).
The room and entire hotel was extremely clean. The towels and beds were soft. The staff were so nice and helpful. Location was great if traveling to/from ORD. A lot of food and shopping options in the area as well.
Hotel was within easy reach from the airport by Uber. Bed was very comfortable, the room was spacious. Coffee and water available 24h. All good for 1 night stopover, I would probably not repeat for more than that.
Everything in the hotel is mostly perfect, the staff, the accommodation, its very clean and comfortable definitely will book here again and the price worth it 👌.
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