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  5. Reviews of Homewood Suites by Hilton Montgomery - Newly Renovated

Reviews of Homewood Suites by Hilton Montgomery - Newly Renovated This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1800 Interstate Park Drive, Montgomery, AL 36109, United States of America

#18 of 58 hotels in Montgomery

Guests' Choice

Review Score

Based on 174 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.7

  • Facilities

    8.0

  • Staff

    9.1

  • Value for money

    7.8

  • Free Wifi

    7.7

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: March 20, 2022

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The air condition was very loud. Looking at the unit and checking the filter it was DISGUSTING see pictures attached. I reported the issue to the front desk and asked to be compensated. I was informed that I need to do this with booking.com. This is not up to Covid cleaning standards. It is absolutely filthy

    Stayed in March 2022

  • Reviewed: February 23, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bugs in the room stayed in ceiling several all night and rotted mildew walls in shower.

    Great location and friendly staff!

    Stayed in January 2022

  • Reviewed: January 31, 2022

    4.0
    very Unsatisfied
    • Travelers with friends
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    back in september i had a kickback and it was great . this time i had a girl’s night out and they kept knocking on the door saying we was too loud but it was another guess having a kids party and they was loud but they ain’t knock on there door one time ..

    nice & clean

    Stayed in January 2022

  • Reviewed: January 9, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    There were issues with the heating/cooling system and the maintenance man immediately came to room to check out and made adjustments. The staff was most accommodating.

    The hotel was a bit "tired" and in queue for upcoming renovation. Room was spacious and staff went overboard to accommodate us. Genuine "southern hospitality".

    Stayed in January 2022

  • Reviewed: January 1, 2022

    3.0
    Poor
    • Business trip
    • Travelers with friends
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The 4 rooms were infested with Ladybug Bettles

    The staff was nice

    Stayed in December 2021

  • Reviewed: December 10, 2021

    3.0
    couldn’t sleep because of the smell
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    smelled of cigarettes

    nice location

    Stayed in December 2021

  • Reviewed: November 9, 2021

    5.0
    Basic room. Need to improve cleanliness. Front desk staff should be friendlier.
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Cleanliness of the floors and baseboards was sub par. Door closing is so loud. When the guest next door comes home at 2 am and let’s the door close by itself it is so loud. Guests should have to hold the door and let it close slowly. No hand soap, in a pandemic! Front desk staff were not friendly. Often they were absent from desk when I came back to the hotel in the evening anyone can enter the lobby. Not very secure.

    Bananas were black. Low standard for breakfast.

    Stayed in November 2021

  • Reviewed: October 23, 2021

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the space was perfect for the sleepover i had for my daughters 5th birthday i had a 2bd2b suite the staff was exceptionally good to me and my guest the maintenance man went over and beyond when i arrived with all my request his name was Brandon.. the front desk lady was really nice i didnt get her name but she was awesome as well i would recommend this property again and again😊

    Stayed in October 2021

  • Reviewed: September 4, 2021

    10
    It was very clean and nice
    • Travelers with friends
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I liked everything about this property

    Quite and all the staff was very friendly

    Stayed in September 2021

  • Reviewed: September 3, 2021

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel is very run down, feeling dirty.

    Breakfast staff was nice and helpful. Good breakfast.

    Stayed in August 2021

  • Reviewed: August 14, 2021

    1.0
    Old hotel
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Building is too old and yet is pricey. The A/C is also old and super noisy, you can’t sleep well hearing that noise. There is a kitchen in the suite but there is no one single pan, glass, pot, spoon, knife, nothing. It’s a lot better to find an Airbnb, fire sure less expensive and also newer, kitchens always have something and probably the A/C is not a locomotive.

    Nothing

    Stayed in August 2021

  • Reviewed: August 2, 2021

    3.0
    I won't stay there for a while. I believe they are very short staffed.
    • With a pet
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    When we checked in, they were so short staffed that we had to wait 45 minutes to get our room. The room had multiple problems - the fan/light in the bedroom worked so the fan was always on and the lights were always off. The kitchen sink seemed to leak onto the floor when we used it. The shower was weak and didn't get hot, just warm. The toilet stopped up.

    The breakfast was OK except the coffee was colored water. We threw the coffee out.

    Stayed in August 2021

  • Reviewed: July 29, 2021

    10
    Superb
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No complaints, it was a perfect stay.

    The room was so clean and this is the first hotel that I have ever stayed in that had adequate lightening. There was a top light with a ceiling fan. This was wonderful for me since I was there doing a last review to take my nursing boards the next day. The location was perfect because it was right up the street from my appointed destination. There was a small continental breakfast that was grab and go due to COVID restrictions that are in place. Ideal since the rooms have a microwave in them to heat up your breakfast sandwiches.

    Stayed in June 2021

  • Reviewed: July 14, 2021

    4.0
    I wouldn’t come there again.
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    You charge too much for your snacks. I was told to come down and pick up bedding for the couch and towels from the front desk. Place is kind of run down.

    Breakfast was okay

    Stayed in July 2021

  • Reviewed: July 10, 2021

    6.0
    Ok but not worth the price
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Cramped room, breakfast can be improved

    Friendly staff

    Stayed in July 2021

  • Reviewed: July 6, 2021

    5.0
    It wouldn’t be printable!
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    All of the above should have been better for the price. I will not stay in your hotels again.

    Room 301 was average. One of the queen beds had a metal frame piece protruding which I cut my leg on. Carpets throughout hotel were filthy. Free breakfast included packaged items to be taken somewhere else to be eaten. The worst free breakfast I’ve seen. No coffee!!!

    Stayed in July 2021

  • Reviewed: June 21, 2021

    1.0
    Would not EVER stay here again
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Bugs in kitchen and bathroom also pool not available. We were told we could use the pool at the Hilton gardens next door and when we went to use it humiliated by manager there saying we could not

    Not much but due to covid understand

    Stayed in May 2021

  • Reviewed: July 18, 2022

    9.0
    No frills out of town hotel.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    pool closed. a little scruffy in places.

    As expected. no frills hotel 10 mins from city centre by car. Pool was closed which disappointed us with no explanation. we saw some guests returning from the nearby hotel who told us we could have used their pool but we weren’t advised. Quiet hotel. breakfast budget but satisfying

    Stayed in July 2022

  • Reviewed: December 24, 2023

    10
    Exceptional
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nice

    Stayed in December 2023

  • Reviewed: December 28, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff at front counter were very helpful and polite. The continental breakfast was awesome!! Freshly cooked Full breakfast !!

    Stayed in December 2022

  • Reviewed: July 28, 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Hope there was hot coffe on the lobby

    Its pretty clean

    Stayed in June 2021

  • Reviewed: July 4, 2021

    10
    Great stay
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The location was a bit in the cut.

    The staff was amazing

    Stayed in July 2021

  • Reviewed: June 27, 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was great

    Great customer service

    Stayed in June 2021

  • Reviewed: May 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2024

Showing 76 - 100

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