74 State Street, Albany, NY 12207, United States of America
#22 of 43 hotels in Albany
Guests' ChoiceBased on 168 hotel reviews
8.0Cleanliness
8.7
Comfort
8.6
Location
9.0
Facilities
8.2
Staff
8.9
Value for money
8.0
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: July 29, 2022
Choi
Hong KongHousekeeping is not regular. Have to chase to get my room cleaned up. Breakfast choices aren’t very great either, but it is free so I can’t really complain much. You have to do your own laundry/ delivery pick-ups. Also, toothpaste was not provided. I was told by reception that there is none and I can only order it by delivery. However, in the next couple of days, I found a convenient store near the corner of the street only after I have ordered… The carpet is the room is too old. On the first day of arrival, I saw some stain on the toilet which was not desirable. Overall, cleanliness needs to be improved. Maybe a refurb should be considered too.
Staff are helpful. Room is spacious.
Stayed in July 2022
Reviewed: July 10, 2022
Leroy
United States of AmericaThe lack of its own parking though street parking wasn’t a problem.
convenient to the venue. staff was very accommodating and room was pristine despite the building being an old property.
Stayed in July 2022
Reviewed: June 5, 2022
Nicholas
United States of AmericaWhen i originally checked in thy gave me room 609, when i entered the room someone's stuff was already inside. They gave me an occupied room. I told the front and they transferred me to room 604, but they never updated in the system that I transferred to that room so at 9:30AM the cleaning lady almost entered my room while i was in the shower and had to scream from the bathroom that the room was occupied. She told me the room was listed as vacant on her sheet. What a mess. The elevators smelled like cigarettes and pee.
The breakfast was alright and the rooms were clean enough, if they give you the right room.
Stayed in June 2022
Reviewed: May 15, 2022
Donna
United States of AmericaNo one was at the desk when we arrived and we had to wait to be checked in.
Easy walk to our concert. Very comfortable bed.
Stayed in May 2022
Reviewed: April 1, 2022
Josephine
United States of Americaroom was not set up for 4 people
location
Stayed in January 2022
Reviewed: March 30, 2022
Karen
United States of Americano parking
centrally located to concert hall. clean and a good value.
Stayed in March 2022
Reviewed: March 10, 2022
Denise
United States of AmericaNone of your advertised amenities such as computer and ice machines were out of order. One ice machine room was filled with ice about a foot high. That was an accident waiting to happen. There was only one person on duty after 8 pm. The elevator went down. My room had peeling wallpaper and it was cold. I asked the young lady if I could have a handicap room on a lower floor. I have leg condition and use a cane. She was rude & said there is nothing available. She put me on the top floor in the back.
Stayed in February 2022
Reviewed: March 7, 2022
Donna
United States of AmericaRoom had no windows.
Location. Breakfast.
Stayed in March 2022
Reviewed: February 15, 2022
Kelley
United States of AmericaOur hallway smelled of cigarettes and the air from the air vent in our room also smelled of cigarettes.
well located, good value and friendly/accommodating staff. They gave us flexibility with check out.
Stayed in February 2022
Reviewed: February 14, 2022
Douglas
British Virgin IslandsManager was very attentive and personable. Fantastic Suite
Stayed in February 2022
Reviewed: November 28, 2021
Garcia
United States of Americanice hot breakfast
great stay
Stayed in November 2021
Reviewed: November 8, 2021
Liesje
United States of AmericaThere was no on-site parking but with a cheap garage around the corner it wasn’t a deal breaker.
Location was fantastic, staff was friendly and went above and beyond to help fellow guests, room was clean and quiet.
Stayed in November 2021
Reviewed: November 5, 2021
Wayne
United States of Americadoor lock had major issues
location
Stayed in October 2021
Reviewed: October 21, 2021
Jessica
United States of AmericaN/a
Clean and comfy
Stayed in October 2021
Reviewed: August 19, 2021
Nanwanim
IndonesiaThey didn't tell us that house keeping was on request only... even after requesting, the room was not cleaned
Location was good.
Stayed in August 2021
Reviewed: August 18, 2021
Nayeem
United States of AmericaNo complaints.
The staff especially the front desk manager Ryan was super nice and helpful. The property was clean and the location is quite good. I travel a lot and have extensive experience of staying in a variety of properties- from rundown motels to FHR properties. Among all of them, this was one of the better experiences. I recommend this property to anyone who wants to stay in downtown Albany.
Stayed in August 2021
Reviewed: August 12, 2021
Ysmael
United States of AmericaThe only thing I didn’t like is that the hotel don’t have parking
The building is very well taken care of, the rooms are clean and comfortable, breakfast was good, staff was friendly,
Stayed in August 2021
Reviewed: February 24, 2022
Anonymous
United States of Americalocation
Stayed in February 2022
Reviewed: November 2, 2023
Anonymous
Saudi ArabiaStaff was not professional
Nothing
Stayed in November 2023
Reviewed: May 1, 2024
Courtney
United States of AmericaThere are no comments available for this review
Stayed in April 2024
Reviewed: February 5, 2024
Smalls
United States of AmericaThere are no comments available for this review
Stayed in January 2024
Reviewed: November 17, 2023
Miriam
United States of AmericaThere are no comments available for this review
Stayed in October 2023
Reviewed: November 7, 2023
Miriam
United States of AmericaThere are no comments available for this review
Stayed in November 2023
Reviewed: September 26, 2023
Dohyun
South KoreaThere are no comments available for this review
Stayed in August 2023
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