“They booked me for a room they didn't have. Told me it was not supposed to happen. Tried to give me a tiny room to replace. When I said this won't work because it's Easter and I'm having family to visit. The guy told me I couldn't have people come over anyway so what does it matter. I finally got him to say they wouldn't charge me and we left. The charge is on my card. So I know have to go to the bank and stop payment.
The room was supposed to be a 2 bedroom with livingg room. I received a 1 bed and tiny living room. I was with my son. 1 bed wouldn't work. They traded it for a 2 bed tiny hotel room. And told me my card wasn't charged. Well it is. The room freaked of cigarettes which instantly made me sick any way. I will for ever stay at Cranberry Lodge when I go to see family. They treat you right and rooms are nice sized and clean.”
“The price was amazing, staff very friendly. Easy check-in. Breakfast was like others, fruit, waffles, toast, bagels and good coffee. Didn't use the pool but there were family members using it.”
We have more than 70 million property reviews, all from real, verified guests.
How does it work?
1
It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
Followed by a trip
Followed by a trip
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
