Praca da Liberdade, 25, União de Freguesias do Centro, 4000-322 Porto, Portugal
#96 of 225 hotels in Porto
Guests' ChoiceBased on 345 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
8.9
Staff
9.3
Value for money
8.2
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 30, 2024
Peggy
United States of AmericaIt couldn’t be helped but the construction was a bit distracting. Will be wonderful when all is complete!
The hotel is well maintained, feels quality as soon as you enter, spacious room, staff at front desk a bit naive but the concierge services were fantastic. The linens - oh the linens. The bedding was amazingly comfortable and cozy. Turn down service a bonus. The room was always well attended to. Food in the bar and breakfast was delightful.
Stayed in May 2024
Reviewed: April 28, 2024
Kelley
United States of AmericaNothing
Gorgeous
Stayed in April 2024
Reviewed: January 3, 2024
Marta
EcuadorBeautiful and elegant
Stayed in January 2024
Reviewed: December 23, 2023
Jose
United States of AmericaHad construction at entrance
Location and service
Stayed in November 2023
Reviewed: November 28, 2023
Garcia
United States of AmericaThe room and bathroom should have been more updated.
Stayed in November 2023
Reviewed: November 2, 2023
S
CanadaRooms need an uplift like rooms on top floor that have been renovated. Occasional staff encounters with staff that don’t go out of their way to assist is amply made up by front office duty manager who is the go to person to solve issues.
Liked the location and breakfasts that are very good. Staff are great and very helpful. Front office manager is great and a go to person for solving problems.
Stayed in November 2023
Reviewed: October 14, 2023
Sergio
CanadaJoana was really nice
Stayed in September 2023
Reviewed: October 12, 2023
Ian
United KingdomBreakfast service was a little irractic,and the choice could be improved.
Great location for access to the city ,just a real shame the amount of work going on in the vicinity.(for at least another 3 years).
Stayed in October 2023
Reviewed: October 3, 2023
Jason
United States of AmericaGreat service at the front desk, concierge and bar. We were only there for 12 hours but enjoyed it.
Stayed in July 2023
Reviewed: September 1, 2023
Toufic
QatarVery good comfortable
Stayed in August 2023
Reviewed: August 24, 2023
Helia
MozambiqueToilet shower very small and there’s no wardrobes in the toilet to keep stuff though has a huge space
Localization, staff, size of the bedroom, size of the toilet, environment and facilities in the hotel (the bar, gym, atmosphere, etc)
Stayed in August 2023
Reviewed: August 12, 2023
Michelle
United KingdomMAYBE, Breakfast could be more interesting,although the continental spread was reasonable. Lighting in the room was not enough, and we're oddly placed, but there were plenty of power sockets, including USB ports for charging.
All staff: Raquel on reception was simply adorable, Ana also..the guys at the Concierge, helping us with our restaurant bookings and the parking of the car. The cleaning staff, although we never saw them, their presence was undoubtedly there. Location, very accessible. Close to all major attractions. Great room. Even though we were facing the construction.
Stayed in August 2023
Reviewed: July 13, 2023
Kingkan
ThailandIn The first day arriving , I ve found the spoon that already using in the Cocktail portion service in room. It’s so dirty because it was still have something stick on it.
It’s comfortable and have many type of pillow to service. Spa Therapist is really nice , she has professional skill. Perfect location.
Stayed in July 2023
Reviewed: July 6, 2023
Jintana
ThailandLocation
Stayed in July 2023
Reviewed: July 3, 2023
Mohammadikbal
Saudi ArabiaA noises due metro contraction surrounding the hotel plus bad Trafic AC system in room not working good
In the center of city Good friendly staff Nice room
Stayed in July 2023
Reviewed: June 26, 2023
Eyal
IsraelNothing
Great place, location, staff, hospitality. Simply the best.
Stayed in June 2023
Reviewed: June 25, 2023
Ruben
GermanyReally nice hotel close to city centre, comfortable and quiet room.
Stayed in June 2023
Reviewed: June 23, 2023
Sylvia
United States of AmericaConstruction happening infront of them.
Hope they had a Spa!
Stayed in June 2023
Reviewed: June 19, 2023
Ann
United Kingdomroad work for metro
central
Stayed in June 2023
Reviewed: June 18, 2023
Angela
United KingdomThe breakfast was not good enough for a 5 star hotel at 25 euros. The 24 hours a day building work at both sides of the hotel was not good.
A super hotel with lovely rooms with great facilities. A luxury feel to the hotel.
Stayed in May 2023
Reviewed: June 18, 2023
Myoto
AustriaThe staff was generally "cold" and not very welcoming - especially at the reception. The bar staff was very knowledgeable and competent. The restaurant staff was nice but service was often slow.
The location and the restaurant was excellent
Stayed in June 2023
Reviewed: May 28, 2023
Dionis
United Kingdomour stay was amazing as always with them they are very professional thanks for everything
Stayed in May 2023
Reviewed: May 24, 2023
Elaine
United KingdomThrough no-one's fault there are major works continuing 24.7directly outside hotel for the underground train The noise is constant and definitely spoils your stay unless you are able to sleep through it, which was not.
hotel staff, room comfortable and in house facilities excellent
Stayed in May 2023
Reviewed: May 23, 2023
Michael
United States of Americaless attention to detail when responding to requests. Room size inflated by stairway space
location/comfort/ concierge/ nice little touches like fruit and wine and Port.
Stayed in May 2023
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