Avenida de la Hispanidad, 2-4, Barajas, 28042 Madrid, Spain
#263 of 444 hotels in Madrid
Guests' ChoiceBased on 978 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
8.4
Facilities
8.5
Staff
8.9
Value for money
7.9
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: July 29, 2023
Charles
United States of AmericaWe have stayed here before for its proximity to the airport and airport shuttle- staff are friendly, food is good (bit pricey but its near airport) only issues is that after being a repeat customer you would think they would upgrade your room -other than that good choice , would stay again.
Stayed in July 2023
Reviewed: July 27, 2023
Felipe
SpainBreakfast
breakfast was not worth it
Stayed in July 2023
Reviewed: July 26, 2023
Raul
ColombiaNothing
Everything was wonderful
Stayed in July 2023
Reviewed: July 25, 2023
Andrew
United KingdomLight switch for toilet not obvious
Stayed in July 2023
Reviewed: July 25, 2023
Helen
IrelandSwimming pool schedule to be extended till 10pm instead of 8pm. Dinner voucher was just the same meal not good enoughl. This should have different options not minding what platform booking is from as long as its paid for.
Rooms were excellent, nice location and shuttle bus very prompt and easily accessible. Staff were very good and happy to help. Breakfast had different varieties.
Stayed in July 2023
Reviewed: July 24, 2023
Michelle
SpainStaff were very helpful
Stayed in July 2023
Reviewed: July 23, 2023
Audrey
IrelandDon't like the glass panels in the corridors. Could see all the way to the ground floor.
Very good location. Was collecting dog from cargo terminal in Madrid and hotel was so close and convenient.
Stayed in July 2023
Reviewed: July 23, 2023
Stephen
United Arab EmiratesCold swimming pool
Close to airport
Stayed in July 2023
Reviewed: July 21, 2023
Helen
SpainNothing
Excellent about everything
Stayed in July 2023
Reviewed: July 16, 2023
Marta
United States of AmericaExcellent breakfast and a bus service to the airport
Stayed in July 2023
Reviewed: July 15, 2023
Camila
Spaineverything was fine.
beautiful room
Stayed in May 2023
Reviewed: July 15, 2023
Angus
New ZealandBig comfortable beds, close to airport
Stayed in July 2023
Reviewed: July 14, 2023
Brahim
SpainAll good
We spend only one night at Hilton airport Madrid. The hotel is only 10min driving from airport. Shuttle was well organized I liked the driver’s professionalism. Staff was excellent, we enjoyed the spacious room and comfortable beds.
Stayed in July 2023
Reviewed: July 13, 2023
Srinivas
IndiaFood options were very limited, especially vegetarian options.
room was very good, comfortable and with a good view. Not at all noisy. Location is good too for IFEMA events.
Stayed in June 2023
Reviewed: July 9, 2023
Mitchell
United KingdomHard bed before they brought a topper!
Very helpful & friendly staff.
Stayed in July 2023
Reviewed: July 4, 2023
Sandra
United States of AmericaIt is black. Everwhere black. It needs some happiness, warmth.
Staff, pool, restaurant food is great.
Stayed in July 2023
Reviewed: July 4, 2023
Dennis
United States of AmericaNeeded more Spanish fare on menu, restaurant bar understaffed . Waiter was great though
Restaurant fare lame and expensive for what it was . Poor waiter overworked, lack of staff.
Stayed in June 2023
Reviewed: June 29, 2023
Boyd
Australialocation
Staff quality
Stayed in June 2023
Reviewed: June 28, 2023
Xu
United States of AmericaNothing
Very nice hotel and a gift of free drink and tapas just made me felt welcomed.
Stayed in June 2023
Reviewed: June 21, 2023
Dl
United States of AmericaThe gym room could have more equipment. The breakfast is not that great
very friendly and helpful staff, the room and bed, bathroom very good and spacious. The pool, Sauna and steam room are excellent.
Stayed in June 2023
Reviewed: June 20, 2023
Caroline
AustraliaLeft to find my own way to the room and eventually discover the lifts.
Better ambience than most airport hotels. Staff pleasant, but not over helpful.
Stayed in June 2023
Reviewed: June 19, 2023
Scott
United States of AmericaDespite having spoken to the front desk on the phone and sent notes through Booking.com, there was some confusion about our reservation both at check in and check out - so I'd suggest just ensuring the property is 100% on what you need and bringing a print out of your correspondence (the staff were very nice and constructive, so credit to them, but the mix-ups shouldn't have happened to begin with). Also it's a 15-20 minute bus ride to the international terminal, which felt longer than what 'Airport hotel' implies.
Clean, modern rooms - very comfortable
Stayed in June 2023
Reviewed: June 18, 2023
Roberto
UruguayBathroom was very complicated, 3 doors, 3 different light switches etc.
Staff was very nice, room was OK, the bathroom was strange in many aspects.
Stayed in June 2023
Reviewed: June 17, 2023
Denise
AustraliaSee above
Had to leave early. Breakfast cost way too high for a banana and cold small crossant. Bus trip from airport took a very long time. Location of bus stop different from that given on website!!!
Stayed in May 2023
Reviewed: June 13, 2023
Itsmoc
ChinaThe sink drain of hand basin in the bathroom is leaking. Water from the sewer pipe runs onto the floor.
The hotel room was nice and quiet. The hotel is close to the airport. 20 minutes by car from T1 terminal. The buffet breakfast is good, with a wide variety of food and good taste.
Stayed in May 2023
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