Please note that the fitness centre and the swimming pool are available at a surcharge and have age restrictions. Children under 16 years old have access to those facilities only during weekends and at certain times.

Please note that in the case of a non-refundable reservation, you will be provided with the personalised link which is necessary to make the secured payment for the reservation with a credit card.

Please note that the credit used for booking must contain the guest name to be presented at reception upon the client's arrival. If the credit card used for reservation is not presented, the Platinum Residence will request an alternative credit card for payment. Cards belonging to third parties, payment cards, debit cards and virtual cards (without the physical presence) will not be accepted.

Si reservas una tarifa con pago por adelantado y necesitas una factura, por favor solicítala e introduce los datos de tu empresa en el apartado Envía una pregunta.

En este alojamiento no se pueden celebrar despedidas de solteros(as) ni fiestas similares.

Se solicita un depósito contra daños de 100 zł al llegar. Se cobrará mediante tarjeta de crédito. Se te reembolsará después del check-out. El depósito se reembolsará por completo mediante tarjeta de crédito una vez revisado el alojamiento.