Please note that our property offers some rate plans with breakfast service included in the price, if you have any questions about whether your reservation includes this service, you can contact us through the message section on the Booking.com website, our team will provide you with full details of breakfast delivery times and will also confirm whether this service is included in your booked rate plan. As breakfast is stated to be included in some of our rate plans, we do not offer the ability to request a grab-and-go breakfast upon departure of our guests.

Our property allows pets upon request, this service has an additional cost of USD18.00 per stay.

Within our property there are activities such as horseback riding to the desert with Peruvian Paso horses, a breed native to Peru, from USD56.00 per person. If our clients wish to enjoy this experience, they can contact us directly through the messages section of the Booking.com platform.

Our cost for early check-ins or late check-outs is 50% of the total price of the reservation. For more information, contact us directly through the messages section of the Booking.com platform.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Informa a Serenity hotel & lodge con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.

En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares.