Milý personál, všichni se usmívají, zdraví, jsou nápomocni. Super snídaně, úžasné džusy, které jsem ještě tak dobré nikde nepila...řekla bych, že personál dohání a vyvažuje svou přátelskostí už znatelnou vybydlenost hotelu. Dáma, která nás check-inovala (a byla v Praze a Kutné hoře :-D) byla velmi milá a nápomocná.

Barbora Česká republika

The location is in a quiet area, close to Retiro park.

Ioana Rumunsko

Very nice location, walking distance to the retiro park but very close to a metro station where you can reach virtually all of Madrid without problem. Room was nice and originally decorated, nice to have complementary cookies and bottles of water. Bathroom was really spacious

Gabriele Itálie

The hotel was good value for the price. It is in a nice quiet location,near to the metro but walkable distance from centre of city.

Richard Irsko

Room for 2 adults and 2 children structured as a suite, with sofa(bed) and table room separated from bed room Free water bottles renewed everyday: makes you fell truly "welcome" Furniture clean and without issues Other excellent thing to mention is that standard rate from IHS website gives you only breakfast for the 2 adults included, while reservation through Booking.com provided breakfast included for all of us (4). This was correctly done by hotel staff without any incident/misunderstanding/need to argue: should be something like "as a given" but nowadays having a smooth stay in hotel is no longer the typical case. An extremely good surprise: wrt the info I got previously from reviews and/or website, breakfast was served at -1 floor instead of moving to neighbor Marriot: consider that weather last week (Easter '24) was extremely bad, rainy and cold as in full winter...

Matteo Itálie

Exactly what we were looking for! The bed was so comfortable that will make me recommend the hotel alone. A great hotel!

Kathy Velká Británie

Personnel was very kind and nice. The breakfast was very simple and very welcomed. The location of the hotel was perfect. As I visited my friend who lives in Retiro/Ibiza and there was a metrostation nearby too.

Berkay Nizozemsko

The hotel is lovely, very good rooms. Staff was very nice and friendly. The hotel is also very quiet, which is great after busy days around Madrid.

Glauce Irsko

The room was fantastic,very good and tasty breakfast,the staff were brilliant,reception guys very polite and helpful,especially Fredi.I think the only thing that was missing was a dustbin inside the room.Thanks a lot guys

Demetriou Kypr

Check in was smooth very friendly staff, breakfast was amazing , great choice and spacious dining. Bed was really comfy, tea making facilities and complementary drinks made our stay more enjoyable . Location was perfect for myself and my husband as we like to stroll to the centre which took us about 30 minutes . Close to Retiro park which we walked through every morning and is beautiful .

Susan Velká Británie