Breakfast could do with a bit more variety.

Stayed in June 2024

The stuff was friendly and welcoming towards me, and I like the fact that it was nearby shopping center, since I am not familiar with the city. Thank you very much

Stayed in May 2024

i didn’t really like the breakfast selection. the fruits had no yogurt.

politeness of the staff. the rooms are nice. its clean.

Stayed in June 2024

Had to ask to fix a few things, but nothing critical. A regular price could be high, but I was lucky to have a good deal.

Nice and spacious rooms with everything you need. The hotel has a big gym and 3 restaurants (half of the hotel). The location is convenient, there is a shopping center in the walking distance (5-6 minutes). Electricity is available 24 hours, backed up with a genset (which is very critical for Zambia around this time). Good shower and water pressure. Comfortable bed and perfect soundproof of the room (except windows). There were a few events (parties) in the restaurant and I didn't hear any sound. I couldn't even hear neighbors and people slamming room doors. Doors are heavy and closing automatically. This is very rare for the hotels and surprised me seeing it in Lusaka. The staff is great and helpful.

Stayed in June 2024

room service is horrible. good menu is pathetic. not having too many options to eat. their staff is lazy like tortoise

good location. good hotel

Stayed in June 2024

The room was small. There was no gluten-free option breakfast

Location and ambience

Stayed in June 2024

Booking.com processed a pre-payment without my authorisation because I did not offer my bank details on this booking. It seems they used my previous info. Towels and linen were rather old compared to other hotels I've been to. Room service Breakfast was too late once.

It was a quiet place.

Stayed in June 2024

It was cold and felt like the beddings were not enough. There was no extra blanket in the closet.

The food was nice so was the room

Stayed in May 2024

Parking is very tight, a few issues with the room but staff were helpful

The staff was very helpful and will ho out of there way to help

Stayed in June 2024

Geyser didn't work.

Nespresso machine

Stayed in April 2024

The waiter service is quite slow!! The rooms need to be thoroughly cleaned as I found cobwebs in my room

Location The esthetics of the property Amazing restaurant and food Rooms looked amazing Free to do anything. The fact that the gym is 24hrs makes the property unique

Stayed in May 2024

Noise from the window side overseeing stair case The maintenance of bathroom fictures The mattress and pillows could be better Theere was no tooth brush and paste There was no instant coffee but nespresso machine was there

location-Excellent Staff- Excellent Maintenance- bathroom fixings in my room were not working in 3 days i stayed there Wifi- excellent Noise- one midnight i woke up due to noise from the stair case from my window side which is made of iron and someone kept going up and down at 2am and that was scary, room 112, otherwise the rooms are sound proof from door side

Stayed in May 2024

The breakfast could be better and the food was quite pricey

Roof bar, staff were amazing, room was so clean

Stayed in May 2024

During the night we stayed there was no electricity and the generator was on until 23:00. We were in room 104 and the noise and fumes from the generator were really unpleasant. What about installing soundproof windows?

The location is very convenient.

Stayed in May 2024

Meal options could be better. Breakfast could have more variety.

Staff was very helpful, polite and smiling. Gym area was big and nice. They make really quality espresso base coffees. ATM in the hotel is very convenient.

Stayed in May 2024

Breakfast was great speed of service was awful, make sure you have lots of time, waited over 30mins this year and last year ! Need to improve

Great rooms

Stayed in May 2024

Some areas in the room had dust

The beds/pillows where very comfy and made the quality of sleep better.

Stayed in April 2024

The need to reuse the towels The guards were unhelpful and unprofessional The waiters and waitresses need more CSR training.

Stayed in April 2024

Wonderful staff. Slept like a baby thanks to the wonderful pillows and bed.

Stayed in April 2024

Nice convenient location with pleasant, helpful, welcoming staff. Room was nice and large.

Stayed in January 2024

Now, charging for business facility when staying in the hotel. This was one of the main reasons I stay at the hotel. Quality of food has gone down

Staff

Stayed in March 2024

The shower did not have any hot water for two days, and the toilet did not work for a couple of days. Both were fixed.

The service staff was very professional and made a point to know my name.

Stayed in February 2024

Everisto is the most professional housekeeper with quality personal service!!!

Stayed in February 2024

Nothing applies for the price it's a very good level of accommodation in a good location

The staff where exceptional and professional at handling house guests, nothing was ever too much

Stayed in February 2024