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Reviews of Southern Sun Ridgeway Lusaka 4 stars

Corner Church Road & Independence Avenue, 10101 Lusaka, Zambia

#7 of 44 hotels in Lusaka

Guests' Choice

Review score

Based on 556 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.0

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.3

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 29 June 2024

    8.0
    Satisfactory!
    • Business trip
    • Solo traveller
    • Standard Room 1 Double Bed Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nice hotel, good location, helpful staff, good restaurant.

    Stayed in June 2024

  • Reviewed: 24 June 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Room 1 Queen Bed Non Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Room a bit small

    Very good service Nice restaurant inside and outside Very good breakfast buffet

    Stayed in June 2024

  • Reviewed: 16 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Suite Room 1 King Bed Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room was clean and nice, the food was great but could be improved, the curry soup could do with a bit more flavour.

    The food was generally good. The staff was friendly and the facilities were also nice.

    Stayed in May 2024

  • Reviewed: 10 June 2024

    8.0
    I had a fantastic stay!
    • Business trip
    • Solo traveller
    • Standard Room 1 Double Bed Non Smoking
    • Stayed 1 night

    The carpets are a bit smelly, I guess more careful maintenance is required, since they are not very old.

    The Staff were super-friendly. Very helpful. Flyness at the reception is amazing.!! The breakfast was also very good, delicious staff, enough varieties. I liked the hot chocolate, the barista lady is super experienced. The hotel itself is beautiful, well decorated. Very clean. I will definitely visit again while in Zambia.

    Stayed in June 2024

  • Reviewed: 1 June 2024

    9.0
    From the moment we stop until we left we were treated like honoured guests Food was great We enterta
    • Business trip
    • Group
    • Standard Room 1 Queen Bed Smoking
    • Stayed 1 night

    It was well done We used the conference rooms and all was stunning

    Stayed in May 2024

  • Reviewed: 31 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Room 1 Double Bed Non Smoking
    • Stayed 5 nights
    • Submitted via mobile

    I needed to use the business facility and whilst the lady was very helpful when I tried to stay and do some work the general noise of others was loud and the room wasn't suitably planned for laptop privacy and due to the noise I couldnt make calls so I promptly left. Checking in was fine however I had to extend my stay and that became a challenge ans the lady who served me to recheck in didnt seem very helpful and was quite off in attitude which was disappointing..

    The location for my business was helpful and everything near by for my meetings.The room was adequate and for the needs. The staff in the restaurant in particular NChimunya and the 2 staff called Memory were very helpful cheerful and chatty clearly care about what they do and demonstrated good service and relationship skills.. Even the wider staff were helpful with a smile. The food was of a good standard and value for money. Having an ATM on site was very useful as well. The hotel from the airport was nit too far. The crocodiles tiny ones were a source of interest.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room 1 Queen Bed Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I wish they pay more attention on the foods. My chicken was dripping with blood. Even after sending my plate back,ç

    I loved their breakfast and the location is perfect 🥰

    Stayed in May 2024

  • Reviewed: 19 May 2024

    7.0
    Clean comfortable hotel however the food is a let down.
    • Business trip
    • Solo traveller
    • Standard Room 1 Double Bed Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Food is not that good

    Clean property and comfortable bed

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Very good
    • Business trip
    • Group
    • Standard Room 1 Double Bed Non Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Needs maintenance. Gym is a bit sad and the pool a bit shabby. Otherwise grand.

    It’s very green, my view from the room were trees :)

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Home away from HOME
    • Leisure trip
    • Couple
    • Standard Room 1 Double Bed Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    The noise from the cars as the room was right at the end near the road.

    Everything is always perfect. The room was cosy and lovely. The staff are amazing and friendly.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Overall, my stay at Sunthern Sun was truly memorable, thanks to the exceptional service.
    • Business trip
    • Group
    • Standard Room 1 Double Bed Non Smoking
    • Stayed 4 nights

    From the moment I arrived, I was greeted with warmth and professionalism by your attentive staff. The check-in process was smooth and efficient, and I was impressed by the attention to detail provided by the front desk team. My room was nothing short of exceptional. The cleanliness and comfort surpassed my expectations.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Enjoyed the grounds and the room and the eating area - felt like home. I hope the food improves.
    • Leisure trip
    • Couple
    • Executive King Non Smoking
    • Stayed 3 nights

    Honestly, the food was very uneven, and occasionally not edible. Not sure why this has happened but I hope Southern Sun will look into this. I remember the breakfast as being quite delicious and now it is so so. Some of the items from the menu were just plain bad. The kitchen needs some serious attention. Also, the service is very uneven, just depends on the personality of the server.

    I've stayed here many times, and it looks like the rooms have been upgraded a bit - very comfortable. The eating space around the pool with the baby crocs is as fun as ever, although the plants for the weaver birds were cut. Hope they grow back and that the birds return!

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Room 1 Double Bed Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    None

    Staff friendly and very helpful.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Room 1 Double Bed Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    NOTHING

    Friendly staff

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Room 1 Double Bed Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    We got the rooms 16.30 and not 15.00 as promised The breakfast didn't have many fresh fruits location was a bit off The road was quite noisy and woke up to car sounds.

    Very nice staff Room was clean Dry cleaning fast.

    Stayed in March 2024

  • Reviewed: 13 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard Room 1 Double Bed Non Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Lifts hardly ever work and horrible carpet in the hallways

    It was a great Location with very friendly and accommodating staff and a fantastic breakfast and good restaurant for evening dinning

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Great place to stay for business trip.
    • Business trip
    • Couple
    • Standard Room 1 Double Bed Non Smoking
    • Stayed 4 nights

    The swimming pool did not seem very well kept.

    Excellent, welcoming staff. Really good breakfast with variety of choice and also good restaurant. Great location.

    Stayed in February 2024

  • Reviewed: 9 April 2024

    9.0
    Great hotel, great service and services and excellent breakfast and food in the restaurant
    • Leisure trip
    • Couple
    • Standard Room 1 Double Bed Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    We liked the room, the room facilities, the swimming pool, the gardens,the outside eating and breakfast area, the breakfast choice and quality was excellent, the green area close to the sitting and eating area was great with its weaver birds, the bar food was great. The staff in the kitchen led by Manina, the executive chef were brilliant. They engaged their customers and provided great customer service. Moses who headed up the breakfast egg cooking station is very skilled and makes the best eggs! The waiters all excel Wednesday were invited as guests to their Wednesday night ‘meet the hotel guests’ and it was a great opportunity to meet hotel key people and other guests

    Stayed in March 2024

  • Reviewed: 7 April 2024

    8.0
    Good value for money; great for business purposes
    • Business trip
    • Group
    • Standard Room 1 Double Bed Non Smoking
    • Stayed 4 nights
    • Submitted via mobile

    … the time to get your food when order is beyond normal!

    … good value for money and very friendly personnel.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Room 1 Queen Bed Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Staff was very helpful and flexible.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    9.0
    Pleasant stay
    • Business trip
    • Family with young children
    • Standard Room 1 Queen Bed Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Lack of menu in rooms for self srvice

    The breakfast

    Stayed in March 2024

  • Reviewed: 15 March 2024

    8.0
    A refreshing hotel retreat for business trips in the heart of the city.
    • Business trip
    • Solo traveller
    • Standard Room 1 Double Bed Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The first evening our waitress was really not up to scratch. She either had no training or no interest, I'm not sure but it was a let down. The gym could be refreshed and the pool does not quite measure up to the glossy images on Booking.com.

    The rooms were good, clean and very tastefully finished. The gardens and verandah were a beautiful and relaxing retreat after a hard day of business travel. A good hotel that I was very satisfied with.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    8.0
    It was a nice stay but I rather prefer the rooms on the swimming pool side for my next trip.
    • Business trip
    • Group
    • Standard Room 1 Double Bed Non Smoking
    • Stayed 6 nights

    The room location (first floor, on the corner, door facing to pond nearby the restaurant) this time was not as good as my previous stay on the swimming pool side. Mosquitos were flying in the corridor next to my room.

    It is a very nice and clean facility with very reach breakfast buffet. Staff is very helpful and friendly.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    9.0
    Highly recommend it!
    • Business trip
    • Solo traveller
    • Standard Room 1 Double Bed Non Smoking
    • Stayed 5 nights

    Brilliant pond with crocodiles! great breakfast and bar area.

    Stayed in February 2024

Showing 1 – 25

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