20 Battery Beach Road, 0000 Durban, South Africa
#25 of 87 hotels in Durban
Guests' ChoiceBased on 1304 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
9.2
Facilities
8.5
Staff
9.0
Value for money
8.1
Free WiFi
8.5
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End of dialog contentReviewed: 5 November 2024
John
BotswanaTHE ROOM NOT TO EXPECTED STANDARD FOR 5 STAR HOTEL
THE LOCATION
Stayed in November 2024
Reviewed: 1 November 2024
Renèe
KenyaI wish the pool was bigger .
The location was good , the staff was very friendly . I had a very warm welcoming . Check inn was quick and they were quite busy . The room was comfy and adequate size . Breakfast was good . The convenience to the arcade and small shops just next door was perfect .
Stayed in October 2024
Reviewed: 9 October 2024
Hw
South AfricaThe room across from my room was very loud till 3am in the morning, I called the manager and he sent security immediately but the noise sill continued.
Stayed in October 2024
Reviewed: 1 October 2024
Nonjabulo
South AfricaShowers have no air vent, so all the hot steam builds up and you feel like you have no air, unless you shower with the door a little open
The location was great for coming to watch the soccer; we were able to walk over to the stadium which saved us getting stuck in traffic.
Stayed in September 2024
Reviewed: 20 September 2024
Shaun
South AfricaBreakfast was really good
Stayed in June 2024
Reviewed: 18 September 2024
Moeketsi
BotswanaNot much privacy
Brilliantly located at heart of promenade
Stayed in August 2024
Reviewed: 16 September 2024
Lalitha
South AfricaI didn't like that I had to continuously ask for things that were supposed to be there. The housekeeping staff forgot about towels, stocking the tea and coffee station, etc. When we reminded them, they didn't rectify it immediately. They would keep us waiting. I booked a deluxe suite for 5 days, and it cost a lot of money, so I shouldn't have had to ask for the amenities. The next time I will just book accommodation in hotels around this one, the same class of room is cheaper.
The suite that I booked was very nice. Breakfast was good. The location is great.
Stayed in September 2024
Reviewed: 8 September 2024
Ian
South AfricaTiny toilet in the room, no privacy
Location and friendly service
Stayed in September 2024
Reviewed: 5 September 2024
Shivesh
South AfricaParking is outside, and a bit tight. Being close to the ocean, vehicles do get quite dirty with sea spray. Would be great to have a window wash service for guests that are about to leave.
The fast and efficient check in process and the friendly staff
Stayed in August 2024
Reviewed: 22 August 2024
Chitray
South Africaroom view
it was good
Stayed in July 2024
Reviewed: 14 August 2024
Frimpong
GhanaThe shower, on the top of the wall, makes it difficult and uncomfortable for a lady to wash the private part very well.
I like everything about your services. Infant, you are exceptional. Keep it up.
Stayed in August 2024
Reviewed: 13 August 2024
Charles
South AfricaSmall room
Location
Stayed in August 2024
Reviewed: 10 August 2024
Merushka
South AfricaRoom was a bit on the small side. Expected a bit more for the price.
Good breakfast. Good service . Pleasant and helpful staff.
Stayed in August 2024
Reviewed: 24 July 2024
Adofo
GhanaBeautiful beach and restaurants at location. The staff are very friendly and helpful.
Stayed in July 2024
Reviewed: 20 July 2024
Mirinda
South AfricaIt was all lovely thank you.
Stayed in July 2024
Reviewed: 15 July 2024
Petrus
South AfricaVery small rooms Dining room small
Locatio
Stayed in July 2024
Reviewed: 15 July 2024
Sudier
South AfricaN/A
Sea view and proximity to Rugby stadium.
Stayed in July 2024
Reviewed: 3 July 2024
Revesai
ZimbabweThe buffet food - same food over 2 days and the food was too spicey
The service was excellent
Stayed in June 2024
Reviewed: 1 July 2024
Ishana
South AfricaDidn't like the open-plan bathroom.
Friendly staff. Clean & comfortable
Stayed in July 2024
Reviewed: 30 June 2024
Victor
South AfricaThe kettle was not working
Good welcoming Staff friendly Very clean and tidy
Stayed in June 2024
Reviewed: 16 June 2024
Yobe
ZambiaThe room heating system were not working. Automatic AC was set to unbearable low temperature. Strange because it is winter
Cleanliness
Stayed in June 2024
Reviewed: 16 June 2024
Tony
New Zealandall good
Dining Pool Beach and promenade access Nearby restaurants
Stayed in May 2024
Reviewed: 13 June 2024
Mendes
South AfricaRooms are too small
Stayed in May 2024
Reviewed: 12 June 2024
Steve
South AfricaGood breakfast with a wide selection
Stayed in June 2024
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