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  5. Reviews of Suncoast Hotel & Towers

Reviews of Suncoast Hotel & Towers 5 stars

20 Battery Beach Road, 0000 Durban, South Africa

#25 of 87 hotels in Durban

Guests' Choice

Review score

Based on 1310 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    9.2

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.1

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 5 November 2024

    8.0
    CANT COMPLAIN
    • Leisure trip
    • Solo traveller
    • Standard Room pool Facing Smoking
    • Stayed 2 nights

    THE ROOM NOT TO EXPECTED STANDARD FOR 5 STAR HOTEL

    THE LOCATION

    Stayed in November 2024

  • Reviewed: 1 November 2024

    9.0
    Warm , comfy and beautiful and convenient and vibrant .
    • Leisure trip
    • Family with young children
    • Standard Room Sea Facing Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    I wish the pool was bigger .

    The location was good , the staff was very friendly . I had a very warm welcoming . Check inn was quick and they were quite busy . The room was comfy and adequate size . Breakfast was good . The convenience to the arcade and small shops just next door was perfect .

    Stayed in October 2024

  • Reviewed: 9 October 2024

    7.0
    The stay was great
    • Business trip
    • Group
    • Standard Room City Facing Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room across from my room was very loud till 3am in the morning, I called the manager and he sent security immediately but the noise sill continued.

    Stayed in October 2024

  • Reviewed: 1 October 2024

    7.0
    1 night stay to watch soccer
    • Leisure trip
    • Couple
    • Standard Room City Facing Non Smoking
    • Stayed 1 night

    Showers have no air vent, so all the hot steam builds up and you feel like you have no air, unless you shower with the door a little open

    The location was great for coming to watch the soccer; we were able to walk over to the stadium which saved us getting stuck in traffic.

    Stayed in September 2024

  • Reviewed: 20 September 2024

    8.0
    Was an awesome stay with family
    • Leisure trip
    • Family with young children
    • Standard Room Sea Facing Smoking
    • Stayed 1 night

    Breakfast was really good

    Stayed in June 2024

  • Reviewed: 18 September 2024

    9.0
    Very enjoyable
    • Leisure trip
    • Couple
    • Standard Room Sea Facing Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Not much privacy

    Brilliantly located at heart of promenade

    Stayed in August 2024

  • Reviewed: 16 September 2024

    8.0
    I can't recommend
    • Leisure trip
    • Couple
    • Standard Room Sea Facing Non Smoking
    • Stayed 5 nights
    • Submitted via mobile

    I didn't like that I had to continuously ask for things that were supposed to be there. The housekeeping staff forgot about towels, stocking the tea and coffee station, etc. When we reminded them, they didn't rectify it immediately. They would keep us waiting. I booked a deluxe suite for 5 days, and it cost a lot of money, so I shouldn't have had to ask for the amenities. The next time I will just book accommodation in hotels around this one, the same class of room is cheaper.

    The suite that I booked was very nice. Breakfast was good. The location is great.

    Stayed in September 2024

  • Reviewed: 8 September 2024

    8.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Room Sea Facing Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Tiny toilet in the room, no privacy

    Location and friendly service

    Stayed in September 2024

  • Reviewed: 5 September 2024

    8.0
    Great short getaway
    • Leisure trip
    • Couple
    • Standard Room City Facing Smoking
    • Stayed 1 night
    • Submitted via mobile

    Parking is outside, and a bit tight. Being close to the ocean, vehicles do get quite dirty with sea spray. Would be great to have a window wash service for guests that are about to leave.

    The fast and efficient check in process and the friendly staff

    Stayed in August 2024

  • Reviewed: 22 August 2024

    8.0
    not a pleasant room view but overall good
    • Leisure trip
    • Couple
    • Standard Room City Facing Smoking
    • Stayed 1 night

    room view

    it was good

    Stayed in July 2024

  • Reviewed: 14 August 2024

    7.0
    Good
    • Couple
    • Standard Room City Facing Non Smoking
    • Stayed 6 nights
    • Submitted via mobile

    The shower, on the top of the wall, makes it difficult and uncomfortable for a lady to wash the private part very well.

    I like everything about your services. Infant, you are exceptional. Keep it up.

    Stayed in August 2024

  • Reviewed: 13 August 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Standard Room Sea Facing Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Small room

    Location

    Stayed in August 2024

  • Reviewed: 10 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room City Facing Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was a bit on the small side. Expected a bit more for the price.

    Good breakfast. Good service . Pleasant and helpful staff.

    Stayed in August 2024

  • Reviewed: 24 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room Sea Facing Non Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Beautiful beach and restaurants at location. The staff are very friendly and helpful.

    Stayed in July 2024

  • Reviewed: 20 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room Sea Facing Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was all lovely thank you.

    Stayed in July 2024

  • Reviewed: 15 July 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room Sea Facing Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Very small rooms Dining room small

    Locatio

    Stayed in July 2024

  • Reviewed: 15 July 2024

    9.0
    TSO TSO MUCH FUN
    • Leisure trip
    • People with friends
    • Executive Room King Non Smoking
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Sea view and proximity to Rugby stadium.

    Stayed in July 2024

  • Reviewed: 3 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room pool Facing Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The buffet food - same food over 2 days and the food was too spicey

    The service was excellent

    Stayed in June 2024

  • Reviewed: 1 July 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Standard Room Sea Facing Non Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Didn't like the open-plan bathroom.

    Friendly staff. Clean & comfortable

    Stayed in July 2024

  • Reviewed: 30 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room City Facing Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The kettle was not working

    Good welcoming Staff friendly Very clean and tidy

    Stayed in June 2024

  • Reviewed: 16 June 2024

    7.0
    Good value for money
    • Leisure trip
    • Solo traveller
    • Standard Room pool Facing Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The room heating system were not working. Automatic AC was set to unbearable low temperature. Strange because it is winter

    Cleanliness

    Stayed in June 2024

  • Reviewed: 16 June 2024

    9.0
    Great value and spot
    • Leisure trip
    • Couple
    • Standard Room Sea Facing Non Smoking
    • Stayed 1 night

    all good

    Dining Pool Beach and promenade access Nearby restaurants

    Stayed in May 2024

  • Reviewed: 13 June 2024

    7.0
    Good
    • Business trip
    • Couple
    • Standard Room Sea Facing Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are too small

    Stayed in May 2024

  • Reviewed: 12 June 2024

    7.0
    Good
    • Business trip
    • Couple
    • Standard Room Sea Facing Non Smoking
    • Stayed 1 night

    Good breakfast with a wide selection

    Stayed in June 2024

Showing 1 – 25

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