I will just say the room, while comfy & spacious, could have done with a deep clean, the mozzie nets were grubby & i dont think behind the WC door had seen a mop for a while.

A wonderful greeting, hot towell and juice. The food is excellent, great choices. Game drives were wonderful, even the chilly morning one😁. A beautiful place to visit, will be back.

Stayed in October 2024

We didn't saw much on the game drive.

The food was amazing and we had a very nice room. The staff was very friendly and we had a good time.

Stayed in October 2024

Aircon in the room was a bit weak.

Staff are exceptionally friendly, food was excellently prepared, Piet, our guide was a delight. It is our third time at Shepherds tree and we will go back.

Stayed in November 2024

-

The game drives an our guide were excellent. The food was delicious.

Stayed in November 2024

This place is just amazing, totally awesome. The team at Shepherds are so pleasant from the Manager to the bar staff , Rangers , Restaurants team, reception team . Rangers were fantastic Martin our Ranger was fabulous, knowledgeable passionate about the animals truly inspiring young person. Food was really great, room super the whole experience was exceptional thank you so much the team at Shepherds Lodge

Stayed in November 2024

Nothing

Set menu, great selection, food was exceptional

Stayed in October 2024

Nothing

Excellent food, more than qualified staff and knowledgeable rangers for top game drives in the Reserve.

Stayed in October 2024

Absolutely nothing, even a small issue was resolved without incident. The establishment is well run and gives a great experience.

The staff at the establishment were of a different class in helping out and making sure that we were comfortable and in going above and beyond. Whether you are at reception, the dinning area or even on a game drive they were exceptional.

Stayed in October 2024

Beautifully appointed, comfortable room with view pf the reserve. Impeccable and cheerful service. Excellent food. Game drives excellent with knowledgable staff

Stayed in September 2024

Perfect day the staff & guides amazing. I gained at least 10lbs. Very clean resort and everyone is very friendly.

Stayed in October 2024

None.

Service is top rate and so as foods. One phone call and the cart will come to pick us up. Mingo, our ranger drove us all around to see many animals twice a day. It was our first safari experience.

Stayed in September 2024

From the second you arrive to the time you leave here, the time spent will be amazing and memorable. The staff are all so friendly and efficient. The setting is absolutely spectacular with the Pilanesberg visible from every angle. The food is outstanding and being able to select from the three course menu for lunch and dinner was beyond a delightful treat. With every meal being separately prepared, it is a gastronomic journey of delight. The game drives were excellent and on our last morning, we saw lions! What a great way to round off an amazing few days. The room was great and the outdoor shower sublime while the bed was like a little piece of sleep heaven. Highly recommend staying here!

Stayed in September 2024

N/A

The game drives and the restaurant staff were really great!

Stayed in August 2024

Everything

Stayed in September 2024

The connecting door in our room were rattling from the wind.

The staff was amazing, friendly and very professional (Reception, restaurant, bar and game rangers). What a delightful weekend.

Stayed in September 2024

Nothing

The food, the staff and the premium service

Stayed in September 2024

The pillows were a bit hard for our preference

The staff is very friendly, food and rooms are fantastic

Stayed in September 2024

This review has been hidden because it doesn't meet our guidelines.

My stay was short 🤦🏾🤦🏾

The atmosphere, the location and the quality of the establishment

Stayed in August 2024

Nothing

Attention to detail. Staff very professional, friendly and welcoming.

Stayed in September 2024

Having to go home at the end of our stay.

The whole stay was excellent, from the greeting on arrival, complete with a cold drink and lovely desk manager, to the departure with a driver organised to take us back to Johannesburg. Everything in between was amazing - the game drives, starting with a cheery 5.30am “morning morning” phone call from our ranger - then the skillfully led and informative game drives - thank you Mingo for making it such an amazing stay. The ‘big’ 5 were all seen if you believe in counting these things, but it was so much more than this. Endless food with a significant danger of eating too much. A beautiful clean room with a view over the veld. Such welcoming staff. 3 days was not enough. A truly life changing experience.

Stayed in August 2024

Nothing!

Everything!

Stayed in August 2024

There's really just one small detail that stuck in my mind. As mentioned above, our ranger Goitse always gave space to other visitors too during special sightings on game drives. I think it's the right thing to do. Unfortunately not everybody is like that. There's in particular one ranger working for Shepherds Tree who's neither calling their coworkers for a special sighting, nor making space for them, rather blocking them, when at the same place watching something. One time when coming back from a game drive, she even bragged about it, telling us she could send us the pictures. This situation didn't compromise our all in all experience at Shepherds it was just something that left a bad taste and I wanted it to be mentioned as this happed a few times to a few people around.

Everything was simply amazing. Starting off with our lovely ranger Goitse, who was not just a competent guide with the ability to find those animals for us to watch, but is also incredibly charming and funny. She made our stay particularly special, as she's letting you feel her passion for nature and wildlife. Her knowledge is wide and she's always respectful towards the animals, giving them space to avoid to much impact on their business, as well as towards us and the other guests. She always made sure everybody got the chance of a special sighting and made space for others to see as well. We consider ourselves being very lucky to have her shown us so many things. Going on game drive safari with her, you won't be disappointed. Big thanks to you, Goitse, we won't forget the experience you gave us. The hotel staff (waiters, chefs, reception, drivers, cleaning) are all very nice and polite, starting to remember us after a few days as we were staying longer than most of the guests (6 nights). We really felt home after a short time because everybody gave us a warm welcome. The food is delicious, from breakfast to dinner, nothing to complain, and even special requests are never a problem. Because we were staying for so long, we were even offered to be served food that's not in the menu for us not to get bored (which isn't even possible with the great choice you get). The rooms are well equipped with everything you could possibly ask for, a spacious bathroom with bathtub that'll leave you with a calming view of the bush when taking a bath and an outdoor shower where you can watch the stars when using. Coffee and tea also provides as well as hairdryer, fridge, storing space. The perfect place to come back to when having an exhausting day out in the bush on safari.

Stayed in August 2024

Maybe it needs a gym? And the waterhole could be nicer!

Close to Johannesburg, comfortable bedrooms with all amenities included. Wonderful spa, with awesome therapists. Dina was amazing! Food really delicious, Staff so friendly and helpful. Our Game Ranger Answer was very knowledgeable and we saw incredible sightings!

Stayed in August 2024