34 Umhlanga Ridge Boulevard., 4319 Durban, South Africa
#56 of 88 hotels in Durban
Guests' ChoiceBased on 3900 hotel reviews
7.6Cleanliness
8.4
Comfort
8.2
Location
8.8
Facilities
7.8
Staff
8.5
Value for money
8.0
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 June 2024
Sc
South AfricaEverything was worthing the money
Stayed in June 2024
Reviewed: 25 June 2024
Bongekile
South AfricaNoise from other guests after midnight and the traffic just outside the window takes getting used to. Would have loved fresh milk instead of powdered milk in the room.
Decor, room comfortable and clean, staff responsive and prompt response to requests
Stayed in June 2024
Reviewed: 24 June 2024
Pieter
South AfricaAvailability of restaurant / breakfast facility.
Smooth reception. Failure to provide me with an invoice on arrival.
Stayed in June 2024
Reviewed: 23 June 2024
Sheila
South African/a
Room, good, clean, cmfortable.
Stayed in May 2024
Reviewed: 22 June 2024
Sihle
South Africanothing
good food. clean place , love it.
Stayed in May 2024
Reviewed: 20 June 2024
M
South AfricaThe water temperature was hard to control
Stayed in June 2024
Reviewed: 17 June 2024
George
South Africafelt the Restuarant could close later. Shower just a Bit ""Small"' and i am not a big Guy.
check was good. room was Decent. location was good. parking Good.
Stayed in June 2024
Reviewed: 17 June 2024
Nothemba
South AfricaThe neighbors were extremely noisy, shouting along the corridors, then there was this motor bike making a lot of noise throughout the night.
The location was perfect, the staff was super, and the rooms clean and well kept.
Stayed in June 2024
Reviewed: 15 June 2024
Prince
South AfricaI waited too long before my food arrived
Breakfast was too delicious and value for money.
Stayed in June 2024
Reviewed: 15 June 2024
Fisher
South AfricaThe Bed wasn't comfortable and their breakfast service is not up to the standard.
The room was clean.
Stayed in June 2024
Reviewed: 14 June 2024
Louwrens
South AfricaThe security / access control is good. The hotel is only 2.5 km away from the beach. Staff is friendly and helpful.
Stayed in June 2024
Reviewed: 14 June 2024
Chili
South AfricaBooked next to the smoking room 🚬 . It felt like I was smoking in my room.
Location
Stayed in June 2024
Reviewed: 12 June 2024
Jennifer
South Africathe air con didnt work
Stayed in June 2024
Reviewed: 12 June 2024
Gean
South AfricaThe aircon didn't get hot, the room was cold and I've asked a blanket since 13h40 and got it at 10pm after I've went to the reception area to ask about it 3 times. Shocking thing, there was no toilet paper in the bathroom so I used the one I came with. There are no phones in the rooms so you have to communicate via WhatsApp and their texts are just automated. Should you ask something which was not mentioned then you get no reply. Also be aware that you'll have to pay R200.00 should you need to use a hairdryer (better bring your own) Also bring a multi plug because there's just one socket (maybe this applies to standard rooms)
That the check in is at 12h00, you don't have to rush in the morning and the water in the shower was hot!
Stayed in June 2024
Reviewed: 11 June 2024
Bongiwe
South AfricaNo bar fridge in rooms
Friendly stuff
Stayed in June 2024
Reviewed: 11 June 2024
Kwesaba
South AfricaThe room was small and hardly had any enough compartments to hand clothes. Also become my room was facing the wind as as as the noise coming from cars passing by.
Breakfast was good.
Stayed in June 2024
Reviewed: 7 June 2024
Sihle
South AfricaHad a toilet issue and card not scanning sometimes,iron part its too far
It's a beautiful space
Stayed in June 2024
Reviewed: 7 June 2024
Jevon
South AfricaNA
The convenience and value for money.
Stayed in June 2024
Reviewed: 5 June 2024
Vanishree
South AfricaRoom space is abit small but i guess for 1 night it is ok. The bathroom was extremely small
Location is central
Stayed in May 2024
Reviewed: 3 June 2024
Lee
South AfricaThere was no fridge, the place is smaller than expected, TV options were limited
The quietness and comfort of the bed
Stayed in June 2024
Reviewed: 3 June 2024
Asande
South AfricaRoom was small but not that bad
Cleanliness and staff professionalism
Stayed in June 2024
Reviewed: 2 June 2024
Jidi
South AfricaThe wifi connection wasn't the best.
We enjoyed the stay and It's a well maintained establishment. Clean.
Stayed in June 2024
Reviewed: 27 May 2024
Sharon
South AfricaThe stay was for exams and not for holiday. I'll be back for a holiday next time
Everything was great
Stayed in May 2024
Reviewed: 27 May 2024
Thandeka
South AfricaRooms are a bit small
Good interior
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content