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Reviews of Mercure Hotel Nelspruit 3 stars

Cnr N4 & Graniet Street, 1200 Nelspruit, South Africa

#25 of 29 hotels in Nelspruit

Guests' Choice

Review score

Based on 1221 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Location

    9.0

  • Facilities

    7.2

  • Staff

    8.1

  • Value for money

    7.3

  • Free WiFi

    6.8

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Showing 76 – 100

  • Reviewed: 9 November 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    Aircon in room did not work

    Check-in Parking

    Stayed in November 2022

  • Reviewed: 7 November 2022

    8.0
    Mecure Nelspruit Review
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Lovely convenient place to stay. We came to Nelspruit for Kaapsehoop Marathon. Perfect location and very comfy.

    Stayed in November 2022

  • Reviewed: 7 November 2022

    7.0
    Budget stay in friendly accommodation in a central location.
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 3 nights

    The kitchen facilities are minimal - there is a 2-plate stovetop but no pots with which to cook. The sink is not provided with any cleaning materials or a cloth, so washing dishes is difficult.

    Staff at the hotel are very friendly and accommodating. My requests to the hotel before arrival were handled promptly and with friendly responses. The room is well set up with a very small kitchenette, which was useful.

    Stayed in November 2022

  • Reviewed: 7 November 2022

    8.0
    It was worth the money paid.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night

    There was no dish cloth in our room.

    The room was excellent. The view and pool were exceptional. Most importantly the white sheets

    Stayed in November 2022

  • Reviewed: 6 November 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    convenient location

    Stayed in November 2022

  • Reviewed: 21 October 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    There was a large group of students and they made a lot of noise.

    I liked the location very well located and the rooms were ver spacious.

    Stayed in October 2022

  • Reviewed: 20 October 2022

    7.0
    Good
    • Business trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    the view

    Stayed in October 2022

  • Reviewed: 13 October 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Check in, too slow

    Breakfast was great, Rooms were spacious and enjoyed our stay,

    Stayed in October 2022

  • Reviewed: 13 October 2022

    6.0
    Great location , staff friendly and warm .
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    The walk way to 208 was dirty , there were cigarette butts outside the back on the grass , no milk for tea . Pool table needs to be replaced as well as the cues .

    The staff were excellent , the room was comfort able and clean .

    Stayed in October 2022

  • Reviewed: 12 October 2022

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    The loud generator noise, the outdated look just didn't do it for me

    The location and the space plus the staff was very nice

    Stayed in September 2022

  • Reviewed: 10 October 2022

    8.0
    • Business trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 8 October 2022

    8.0
    It was good
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Dissemination of I formation guide Avail COVID-19 assistance since we aren't still out of the woods Welcome chocolates/drinks

    I didn't have breakfast because I discovered it was not part of package purchased through booking.com

    Stayed in October 2022

  • Reviewed: 3 October 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Superior Two Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    Hiring of kitchen equipment

    Service was excellent and staff was friendly

    Stayed in October 2022

  • Reviewed: 29 September 2022

    8.0
    Excellent locatin but the noise
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Noise

    Lovely location

    Stayed in September 2022

  • Reviewed: 27 September 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Two Bedroom Suite
    • Stayed 1 night

    Pool and breakfast

    Stayed in September 2022

  • Reviewed: 26 September 2022

    7.0
    good
    • Leisure trip
    • Couple
    • Junior Suite with 2 single beds
    • Stayed 2 nights
    • Submitted via mobile

    we had to ask to clean our room in the afternoon, the hotel conditions are not good I’ve shared this before. I’m a mercury client and member of the hotel group for more that 5 years. Breakfast was not good.

    the location

    Stayed in September 2022

  • Reviewed: 19 September 2022

    7.0
    Enjoyed my stay
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    poor wi fi connection

    location

    Stayed in September 2022

  • Reviewed: 17 September 2022

    7.0
    The property or apartments could be better
    • Leisure trip
    • Solo traveller
    • Superior Two Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Location is good👍 booking facilities it's also good

    Stayed in August 2022

  • Reviewed: 17 September 2022

    8.0
    Very good
    • Business trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    location was great

    Stayed in September 2022

  • Reviewed: 16 September 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    The location is very convenient for shopping

    Stayed in September 2022

  • Reviewed: 7 September 2022

    6.0
    Convenient location
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Could not get aircon to work.

    Did not stay for breakfast

    Stayed in September 2022

  • Reviewed: 5 September 2022

    8.0
    My stay at the hotel was great and memorable
    • Leisure trip
    • Family with young children
    • Superior Two Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    The cleaning staff ba mouth the guests mentioning the room numbers.

    The environment was so relaxing. More especially in the pools.

    Stayed in September 2022

  • Reviewed: 3 September 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Two Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Electricity kept going off. Generatoe was noisy. Traffic in road next to hotel also noisy.

    Close to most areas of interest in Mbombela. Sercurity good .

    Stayed in September 2022

  • Reviewed: 26 August 2022

    8.0
    We had wonderful while working
    • Business trip
    • Group
    • Junior Suite
    • Stayed 5 nights
    • Submitted via mobile

    The location and the size of the rooms was perfect.

    The staff were welcoming, friendly and helpful throughout out stay

    Stayed in August 2022

  • Reviewed: 25 August 2022

    8.0
    in general my stay was good except for these minor issues
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights

    blinds are not in good shape and are broken too. The shower cabinet not that good. its door does not close.

    Very good place just need to refurbish the hotel

    Stayed in August 2022

Showing 76 – 100

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