119 11th Street, 7200 Hermanus, South Africa
#7 of 19 hotels in Hermanus
Guests' ChoiceBased on 22 hotel reviews
9.4Cleanliness
9.4
Comfort
9.8
Location
9.8
Facilities
9.4
Staff
9.7
Value for money
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 22
Reviewed: 1 April 2024
Roderick
United KingdomNothing
Beautiful location, beautifully presented.
Stayed in March 2024
Reviewed: 15 January 2024
Gillian
United KingdomAmazing hotel in a perfect location. Staff went above and beyond.
Stayed in January 2024
Reviewed: 13 January 2024
John
NetherlandsStunning beachside location
Stayed in December 2023
Reviewed: 9 December 2023
Phil
JerseyAbsolutely beautiful. Flawless in every way.
Stayed in December 2023
Reviewed: 15 October 2023
Dmitry
SingaporeThe property definitely needs some improvements. First we came we had no water in the room for one night as it was some storm around this area a week before and no one check the room condition before we arrived. Fortunately management resolved the problem for the next day but the day of arrival was completely spoiled. I do not downgrade the hotel score a lot as the management did their best to help us. However, other things to check - low water pressure anyway - staff is limited and requires additional training especially in restaurant area - binoculars not enough, we only found one for 4 of us - best rooms situated above breakfast / dinner area which makes rest challenging. Stuff in the morning produces naughty sounds with plates eta.
Location is perfect.
Stayed in October 2023
Reviewed: 23 February 2023
Colin
United KingdomFood was exceptional and ambience perfect Staff or really friendly & helpful too
Stayed in February 2023
Reviewed: 16 November 2022
Louise
United Kingdomnothing
beautiful location ,charming staff,delicious food
Stayed in November 2022
Reviewed: 9 November 2022
Alex
United KingdomFantastic place all round. Service was exceptional, rooms and abience are fantastic and food and drinks are lovely and plemtiful. Amazing time!
Stayed in November 2022
Reviewed: 8 July 2022
Disebo
South Africathe standard and premium room don’t have a vast difference
The interior decor, the architecture, the antique feel of the place.
Stayed in July 2022
Reviewed: 28 August 2021
Yanila
South AfricaEverything and everyone
Meal sizes were great . Food impeccable Service awesome
Stayed in August 2021
Reviewed: 16 August 2021
Etienne
South AfricaThe buildings are due for a bit of TLC. (Front sliding doors, ceilings etc) The price is steep, but you get what you pay for.
The location is just amazing and watching the whales frolicking and breaching was a highlight. The staff is very attentive and makes sure that every need is catered for. The food was above average and bordered on fine dining.
Stayed in August 2021
Reviewed: 14 July 2021
Helen
South AfricaNothing!
The attention to detail. The attentive, friendly, informative staff made the stay. The food was exceptional, each mouthful more delicious than the last. The offer of a warm drink on our arrival back from the coastal walk, so perfect. Really wonderful stay.
Stayed in July 2021
Reviewed: 9 December 2023
Кристина
TurkmenistanThere are no comments available for this review
Stayed in November 2023
Reviewed: 26 November 2023
Chantel
South AfricaThere are no comments available for this review
Stayed in October 2023
Reviewed: 5 November 2023
Dmitry
SingaporeThere are no comments available for this review
Stayed in October 2023
Reviewed: 26 September 2023
Marie
MauritiusThere are no comments available for this review
Stayed in September 2023
Reviewed: 18 August 2023
Ivan
CyprusThere are no comments available for this review
Stayed in August 2023
Reviewed: 18 July 2023
Corrie
South AfricaThere are no comments available for this review
Stayed in July 2023
Reviewed: 17 May 2023
Corrie
South AfricaThere are no comments available for this review
Stayed in February 2023
Reviewed: 25 October 2022
Marie-louise
United KingdomThere are no comments available for this review
Stayed in September 2022
Reviewed: 23 March 2024
Frank
South AfricaThere are no comments available for this review
Stayed in March 2024
Showing 1 – 22
Sankt Leonhard im Pitztal, Austria
Ledig, South Africa
Molos Parou, Greece
Bellingham, USA
Cusco, Peru
Chalong , Thailand
Dugi Rat, Croatia
Gordes, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content