While the breakfast buffet offers a decent selection, it would be even better with more daily variety. Seeing the same options each day can become a bit repetitive, and a few changes to the menu would make the experience more enjoyable.

This was our third stay at this hotel, and it continues to impress. The location is perfect, right in the heart of Chinatown, surrounded by fantastic Vietnamese food options and vibrant local markets. There’s even a 7-Eleven conveniently located just across the street. The concierge team was incredibly friendly and always willing to assist, making us feel welcome throughout our stay. A big plus is the complimentary shuttle service, available in the mornings and late afternoons, which conveniently takes guests to several key attractions in District 1. This service made exploring the city so much easier and added great value to our stay. Highly recommended

Stayed in October 2024

Breakfast was good, it has a good variety of spread. the room are spacious, nice and clean. Staff are also friendly and helpful. Location is not very central but I like it that it is near to lots of restaurants and local hawker stalls.

Stayed in October 2024

Our only gripe is that house keeping did not sweep our room on the first night and we had to ask for them to come and do that. On the second night, they did not replace the floor mat in the bathroom. Small details but this is 5 star so should be the minimum standard.

The general service, quality of room and location were great. It was not in a tourist centre which is exactly what we wanted. They were kind enough to let us check out late without imposing a charge, very much appreciated. You can check out our trip videos here on Youtube which features he hotel in more detail.https://www.youtube.com/@PumpuyiPresents

Stayed in August 2024

Good hotel. Well maintained. Attentive service.

Stayed in October 2024

Is located in the district 5 which we didn't know was far from everything in the center, we had to take a taxi to go to anywhere. The rooms are normal, they do not offer anything special for such a high price. We asked for ice in the room 2 times and they didn't bring it and in one ocation even told us to go to the supermarket Infront to bring it ourselves. For me is not a 5 stars hotel.

The customer service was good, mainly the people in the restaurant and at the door downstairs. The rooms are normal.

Stayed in September 2024

The Reception seemed in a hurry while dealing and talking. The Room though an upgrade had issues with the bathroom. The Hand shower when fitted in the slot and used as a shower was throwing the water on to the opposite wall and it was trickling down on to the floor. The Bath Tub is a little too high for older people, it should have a small stool to get in and out. The Room was very comfortable, the Concierge was excellent and helpful, the Breakfast spread was awesome catering for needs. The area outside the Hotel Location was not very clean where as whole of Vietnam was Fantastic and we had a wonderful time. Please take these comments as they are and not as criticism.

The Room was very comfortable, the Concierge was excellent and helpful, the Breakfast spread was awesome catering for needs. The whole of Vietnam was Fantastic and we had a wonderful time.

Stayed in September 2024

Good

Good

Stayed in July 2024

TV unable to watch due to remote control no battery and fridge is not even cold at all

Room is clean , staff is helpful and friendly

Stayed in August 2024

none availed

none availed

Stayed in July 2024

Breakfast can certainly be improved.

The hotel location and the quality of maintenance except for the toilet were great.

Stayed in June 2024

Clean

Old hotel kept clean

Stayed in July 2024

The Wifi is kind weak. It needs an upgrade to meet future customers. In addition, my last week of stay was not pleasant due to the people stay around or near my room. Too much noises in the hall way and the chair dragging were terrible.

The staff is extremely helpful. Especially, a room keeper name Thuy Tran is always there to help when I need some help. She is always going above and beyond to meet my expectation. Thank you

Stayed in May 2024

Food needs to be a bit warmer Coffee is bad! you have to pay to get a latte etc at breakfast! Room is dark not enough lights It does not have that many restaurants with air conditioner near by the hotel! The complimentary shuttle bus to District 1 only operates 4 -5 times a day and finishes at 7pm

The gym open late from 6am-10pm ! The pool is small but is warm and has 3 spas, there are steamed room and sauna in the ladies room! Breakfast was good but food could be hotter to eat rather than warm !!! It is a dated hotel but it is clean, beautiful and spacious !

Stayed in May 2024

The breakfast was good, but recently the variety is getting less.

The big room and the swimming pool.

Stayed in April 2024

N/A

Large comfortable rooms with very attentive hospitality team.

Stayed in May 2024

Excellent Hotel for a stay in Saigon. Very good, helpful staff. Good value for money

Stayed in April 2024

The hallway carpet is full of dust… The lifts is full of fingerprints The pool is full of leaves and flowers fallen into pool.

The bed and the services

Stayed in April 2024

Nothing

Clean

Stayed in April 2024

Laundry was overpriced

Friendly staff

Stayed in April 2024

Nothing

Near everything

Stayed in March 2024

No room service. Can't get food once the restaurant's are closed

Opulent hotel

Stayed in March 2024

The buffet breakfast is a ripoff.

The hotel and staff are wonderful.

Stayed in February 2024

Suggest to have a step into bath tab for shower.

Bed is comfortable.

Stayed in January 2024

The pool was too small but still manageable

Sauna and steam bath

Stayed in February 2024