88/5 Tran Hung Dao, Duong Dong, Phu Quoc, Vietnam
#232 of 375 hotels in Phu Quoc
Guests' ChoiceBased on 146 hotel reviews
8.2Cleanliness
8.4
Comfort
8.5
Location
9.0
Facilities
7.9
Staff
9.3
Value for money
8.4
Free WiFi
7.5
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End of dialog contentReviewed: 30 October 2024
Hannah
United KingdomThe resort is a bit tired although the staff work really hard to keep it nice it need a bit of money spending on it to fix broken tiles in the pool and rusty displays etc.
The staff were lovely and happy to help. It was comfortable and in a good location. Also good value for money.
Stayed in August 2024
Reviewed: 30 October 2024
Julie
AustraliaThat the beach bar and deck was closed
Location, right on beach … pool was huge and clean
Stayed in October 2024
Reviewed: 23 June 2024
Karen
AustraliaRepetitive breakfast. Beach is nothing like as advertised at all.Only a short width of sand with waves crashing against the retaining wall.Sun lounges overlooking beach in very poor condition. ..broken..need fixing...Beach bar and decks are not in use and really need refurbished.Very shabby. Very dark and slippery at night crossing the uneven tiled area of the beach bar to get to our room.The security guard kindly shone his torch along this stretch for us .
Excellent friendly staff. .Mandy and Eric at reception..wait staff at breakfast, pool man with towels and cushions, Unbelievable! And Duy was a great driver who took us on the South Island tour. Can recommend using the hotel and Duy for your tours. Room had been repainted inside and out with relatively new furniture so very comfortable. Hotel.has good location to other restaurants and the free electric bus to Grand World.
Stayed in June 2024
Reviewed: 28 April 2024
Jason
AustraliaVery clean and comfortable
Stayed in April 2024
Reviewed: 4 April 2024
Dominic
VietnamThe food was lacking. The buffet breakfast was kinda hit/miss. The restaurant was the most disappointing part.
Super friendly staff, especially the driver, reception, and pool staff. Good value, and nice swimming options. Great rooms!
Stayed in April 2024
Reviewed: 26 March 2024
Richard
United KingdomNothing
Swimming pool is large and well maintained Rooms comfortable Good breakfast choice
Stayed in March 2024
Reviewed: 25 March 2024
Zoia
BulgariaNice location, hot water is problem, staff go to clean early in the morning- 8:30AM/ knocks on the door. The hotel is very old, but good idea before. Must to renovate for sure.Maybe for next time we will choose another hotel- next to have many more better.
Stayed in March 2024
Reviewed: 20 February 2024
Yulia
Taiwanwater in the pool was not clean, but may be it's the problem of the tourists not the hotel...
Clean beach, room service, beach and pool towels availability, sufficient number of sunbeds, great location - close to restaurants and supermarkets.
Stayed in February 2024
Reviewed: 12 February 2024
Laverne
ChinaHousekeeping was not great. They left trash in the room daily no matter if we accumulated it in a bag or left on the table.
The breakfast was good variety of options. Staff was nice & helpful. Facilities were clean.
Stayed in February 2024
Reviewed: 3 February 2024
Lāsma
LatviaShower in our bungalow was a bit outdated.
Staff was very friendly and helpful. Location on the beach, but close to main street. Very nice pool.
Stayed in January 2024
Reviewed: 29 January 2024
Przemyslaw
PolandBooked a beach front bungalow but got a room with balcony above another room. Hey guys, bungalows don’t have floors. So we had the sound and view of the ocean but no direct access and no personal sun loungers like all the ground floor rooms. Check what you’ll really get. The room suffered from an ant invasion for the 4 days of our stay, the staff valiantly spraying them during cleaning which meant waking up in the morning to dead ants all over the floor. The rooms were cleaned regularly but are old and worn out, the walls were covered in old glue from posters that someone must have put up and never took down which looked really gross. A lot of noise from huge seafood reataurant next door to the room. Average breakfasts. At check out they tried to charge us for water from the minibar… For the money it’s kind of OK but we stayed in much nicer and cheaper places in Hanoi and Hoi An.
Great location on the beach, gardens are cute and well maintained. We were after 10 days of travelling through North Vietnam so just focused on the sun, beach and sand but if we had booked this for a longer stay we’d be having strong words with management.
Stayed in January 2024
Reviewed: 28 January 2024
Fabien
SingaporeHuge cockroaches in the bathroom several times !!
Great location 50m away from.the beach and 200m from the restaurants on the main street - Very nice and helpfull staff Breakfast is very good also with eggs stand & pancakes
Stayed in December 2023
Reviewed: 26 January 2024
Sveta
Latvia-
Very good breakfast
Stayed in January 2024
Reviewed: 26 January 2024
Ann
SwedenThe resort has sun beds on the beach but not many. The restaurant by the beach was not a favourite.
Nice room. Ours was on the first floor with large glass window doors. Good location. Friendly staff. Good breakfast. Quiet at the beach. Wifi was good. A good resort for families with young children.
Stayed in January 2024
Reviewed: 16 January 2024
Cosmina
RomaniaThe breakfast is the same every day:) if u are staying 10-14 days,it s impossible to eat the same groceries
The location, the pool, the food on the beach
Stayed in January 2024
Reviewed: 10 January 2024
Abbey
CambodiaThe food at the restaurant wasn't great for us but that might be because we have dietary preferences being vegan.
This was a perfect spot for us with 2 young kids. Even though it is in the busy beach area, it doesn't feel like it within the resort at all. So that also means you're close to other restaurants and stores. The pool area was great, and had 2 shallow sections for our young daughter. The garden bungalows were lovely. The staff were very friendly. The raised restaurant platform overlooking the sea was very lovely. Overall it feels like a very well loved resort. Nothing is flashy or overly luxurious but it's a great spot if you don't mind that! I think some of the beach front bungalows look as if they'd recently been refurbished.
Stayed in January 2024
Reviewed: 7 January 2024
Dunja
GermanyThe beakfast coffee only one type of sweet coffee. Offering to prepare black unseweetened cofee (even at own cost) would be nice. Beds are quite hard and asking for extra toppers unfortunately did not help.
Very friendly and helpfull staff. The location is in the Center of the City but quiet at the same time. You can find nice restaurants both on the main road and on the beach for every day within walking distance..
Stayed in January 2024
Reviewed: 5 January 2024
Chrystalla
CyprusThe rooms needs renovations
Staff was very helpful and everybody speaks english. The resort was by the beach and the breakfast was good! Location was also good Clean resort inside and outside!
Stayed in December 2023
Reviewed: 2 January 2024
David
United KingdomAwful bathroom in number 65
Perfect location, wonderful staff, excellent housekeeping. Fantastically caring staff. Fabulous gentle man looking after the pool area. Very happy smiley people - all discreet. Loved it
Stayed in December 2023
Reviewed: 1 January 2024
Paul
United KingdomDogs on the street leading to the hotel
Right on the beach ,good choice for breakfast changing daily excellent sunsets very friendly
Stayed in December 2023
Reviewed: 30 December 2023
Monika
PolandA bit difficult to communicate in English outside of the reception. Sweet coffee at breakfast and no other option available. Musty smell in the room (quite often in Asia) and humidity, low water pressure in the shower, the facilities in general requiere some good renovation. Unstable wifi - not recommended if you need to work remotely.
Great location and beachfront, the access to the beach and nice specious pool were great! The room was also comfortable and specious with a balcony. I enjoyed the breakfast and local food selection as well as free airport shuttle. Nice restaurant with good food and sea view, great to swatch the sunset. Kind staff! Just outside of the resort on the straight way to the main road there is a good spa - Rose Lee where I especially recommend back massage.
Stayed in December 2023
Reviewed: 17 December 2023
Sara
IrelandI found the beds to be SUPER uncomfortable. They were really hard so I found it difficult to sleep on such a hard bed.
The location was amazing and the staff were SUPER friendly. The complimentary breakfast was really good too!
Stayed in November 2023
Reviewed: 15 December 2023
Richard
United KingdomBreakfast variety with no daily variation and few English speaking staff.
Such welcoming staff led by Mandy at reception and Mr Tea in the bar-restaurant, who sorted any minor problem immediately and cheerfully. Although breakfast plentiful, choice a bit limited and coffee dreadful. Highlands coffee shop locally and many local restaurants and massages offered great value with good service too. Literally bungalow is right on the beach and well maintained in simple style.
Stayed in December 2023
Reviewed: 8 December 2023
Tomáš
Czech RepublicGreat private beach and swiming pool, also thé staff was very good.
Stayed in December 2023
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