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Reviews of Orange Resort 3 stars

88/5 Tran Hung Dao, Duong Dong, Phu Quoc, Vietnam

#232 of 375 hotels in Phu Quoc

Guests' Choice

Review score

Based on 146 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    9.0

  • Facilities

    7.9

  • Staff

    9.3

  • Value for money

    8.4

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 30 October 2024

    7.0
    Lovely resort but a bit tired
    • Leisure trip
    • Family with young children
    • Deluxe Bungalow with Pool View
    • Stayed 11 nights
    • Submitted via mobile

    The resort is a bit tired although the staff work really hard to keep it nice it need a bit of money spending on it to fix broken tiles in the pool and rusty displays etc.

    The staff were lovely and happy to help. It was comfortable and in a good location. Also good value for money.

    Stayed in August 2024

  • Reviewed: 30 October 2024

    8.0
    Great stay on the beach , literally 20 steps from bed to beach ..
    • Leisure trip
    • Couple
    • Superior Bungalow - Beachfront
    • Stayed 4 nights
    • Submitted via mobile

    That the beach bar and deck was closed

    Location, right on beach … pool was huge and clean

    Stayed in October 2024

  • Reviewed: 23 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Bungalow - Beachfront
    • Stayed 7 nights
    • Submitted via mobile

    Repetitive breakfast. Beach is nothing like as advertised at all.Only a short width of sand with waves crashing against the retaining wall.Sun lounges overlooking beach in very poor condition. ..broken..need fixing...Beach bar and decks are not in use and really need refurbished.Very shabby. Very dark and slippery at night crossing the uneven tiled area of the beach bar to get to our room.The security guard kindly shone his torch along this stretch for us .

    Excellent friendly staff. .Mandy and Eric at reception..wait staff at breakfast, pool man with towels and cushions, Unbelievable! And Duy was a great driver who took us on the South Island tour. Can recommend using the hotel and Duy for your tours. Room had been repainted inside and out with relatively new furniture so very comfortable. Hotel.has good location to other restaurants and the free electric bus to Grand World.

    Stayed in June 2024

  • Reviewed: 28 April 2024

    9.0
    Hotel is very nice and the staff were extremely helpful
    • Leisure trip
    • Couple
    • Deluxe Bungalow - Beachfront
    • Stayed 3 nights
    • Submitted via mobile

    Very clean and comfortable

    Stayed in April 2024

  • Reviewed: 4 April 2024

    7.0
    Great place to stay, but
    • Leisure trip
    • Family with young children
    • Standard Double Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    The food was lacking. The buffet breakfast was kinda hit/miss. The restaurant was the most disappointing part.

    Super friendly staff, especially the driver, reception, and pool staff. Good value, and nice swimming options. Great rooms!

    Stayed in April 2024

  • Reviewed: 26 March 2024

    9.0
    A wonderful 10 days
    • Leisure trip
    • Group
    • Deluxe Bungalow with Pool View
    • Stayed 10 nights
    • Submitted via mobile

    Nothing

    Swimming pool is large and well maintained Rooms comfortable Good breakfast choice

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Bungalow with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    Nice location, hot water is problem, staff go to clean early in the morning- 8:30AM/ knocks on the door. The hotel is very old, but good idea before. Must to renovate for sure.Maybe for next time we will choose another hotel- next to have many more better.

    Stayed in March 2024

  • Reviewed: 20 February 2024

    7.0
    we had great time. good value for money.
    • Leisure trip
    • Family with young children
    • Superior Bungalow with Garden View
    • Stayed 6 nights

    water in the pool was not clean, but may be it's the problem of the tourists not the hotel...

    Clean beach, room service, beach and pool towels availability, sufficient number of sunbeds, great location - close to restaurants and supermarkets.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    8.0
    Beautiful sunsets, clean beach with good food and friendly staff.
    • Leisure trip
    • Couple
    • Superior Bungalow - Beachfront
    • Stayed 4 nights
    • Submitted via mobile

    Housekeeping was not great. They left trash in the room daily no matter if we accumulated it in a bag or left on the table.

    The breakfast was good variety of options. Staff was nice & helpful. Facilities were clean.

    Stayed in February 2024

  • Reviewed: 3 February 2024

    9.0
    Would return
    • Leisure trip
    • Couple
    • Deluxe Bungalow with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Shower in our bungalow was a bit outdated.

    Staff was very friendly and helpful. Location on the beach, but close to main street. Very nice pool.

    Stayed in January 2024

  • Reviewed: 29 January 2024

    7.0
    The place needs a revamp and some TLC to make it super nice. Oh - and a big antiant fumigation, at least in room 32
    • Leisure trip
    • Couple
    • Deluxe Bungalow - Beachfront
    • Stayed 4 nights
    • Submitted via mobile

    Booked a beach front bungalow but got a room with balcony above another room. Hey guys, bungalows don’t have floors. So we had the sound and view of the ocean but no direct access and no personal sun loungers like all the ground floor rooms. Check what you’ll really get. The room suffered from an ant invasion for the 4 days of our stay, the staff valiantly spraying them during cleaning which meant waking up in the morning to dead ants all over the floor. The rooms were cleaned regularly but are old and worn out, the walls were covered in old glue from posters that someone must have put up and never took down which looked really gross. A lot of noise from huge seafood reataurant next door to the room. Average breakfasts. At check out they tried to charge us for water from the minibar… For the money it’s kind of OK but we stayed in much nicer and cheaper places in Hanoi and Hoi An.

    Great location on the beach, gardens are cute and well maintained. We were after 10 days of travelling through North Vietnam so just focused on the sun, beach and sand but if we had booked this for a longer stay we’d be having strong words with management.

    Stayed in January 2024

  • Reviewed: 28 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Bungalow with Garden View
    • Stayed 6 nights
    • Submitted via mobile

    Huge cockroaches in the bathroom several times !!

    Great location 50m away from.the beach and 200m from the restaurants on the main street - Very nice and helpfull staff Breakfast is very good also with eggs stand & pancakes

    Stayed in December 2023

  • Reviewed: 26 January 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Double Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    -

    Very good breakfast

    Stayed in January 2024

  • Reviewed: 26 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Twin Room with Garden View (Building)
    • Stayed 5 nights

    The resort has sun beds on the beach but not many. The restaurant by the beach was not a favourite.

    Nice room. Ours was on the first floor with large glass window doors. Good location. Friendly staff. Good breakfast. Quiet at the beach. Wifi was good. A good resort for families with young children.

    Stayed in January 2024

  • Reviewed: 16 January 2024

    9.0
    Great position, great stuff
    • Leisure trip
    • Family with young children
    • Deluxe Bungalow with Garden View
    • Stayed 10 nights
    • Submitted via mobile

    The breakfast is the same every day:) if u are staying 10-14 days,it s impossible to eat the same groceries

    The location, the pool, the food on the beach

    Stayed in January 2024

  • Reviewed: 10 January 2024

    8.0
    Perfect for families
    • Leisure trip
    • Family with young children
    • Superior Bungalow with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    The food at the restaurant wasn't great for us but that might be because we have dietary preferences being vegan.

    This was a perfect spot for us with 2 young kids. Even though it is in the busy beach area, it doesn't feel like it within the resort at all. So that also means you're close to other restaurants and stores. The pool area was great, and had 2 shallow sections for our young daughter. The garden bungalows were lovely. The staff were very friendly. The raised restaurant platform overlooking the sea was very lovely. Overall it feels like a very well loved resort. Nothing is flashy or overly luxurious but it's a great spot if you don't mind that! I think some of the beach front bungalows look as if they'd recently been refurbished.

    Stayed in January 2024

  • Reviewed: 7 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Bungalow with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    The beakfast coffee only one type of sweet coffee. Offering to prepare black unseweetened cofee (even at own cost) would be nice. Beds are quite hard and asking for extra toppers unfortunately did not help.

    Very friendly and helpfull staff. The location is in the Center of the City but quiet at the same time. You can find nice restaurants both on the main road and on the beach for every day within walking distance..

    Stayed in January 2024

  • Reviewed: 5 January 2024

    9.0
    Very good people
    • Leisure trip
    • Couple
    • Standard Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The rooms needs renovations

    Staff was very helpful and everybody speaks english. The resort was by the beach and the breakfast was good! Location was also good Clean resort inside and outside!

    Stayed in December 2023

  • Reviewed: 2 January 2024

    8.0
    We'll be back
    • Leisure trip
    • Couple
    • Deluxe Bungalow with Pool View
    • Stayed 14 nights

    Awful bathroom in number 65

    Perfect location, wonderful staff, excellent housekeeping. Fantastically caring staff. Fabulous gentle man looking after the pool area. Very happy smiley people - all discreet. Loved it

    Stayed in December 2023

  • Reviewed: 1 January 2024

    8.0
    Nice hotel a bit rough around the edges but in all a great place to stay with excellent staff working very hard would st
    • Leisure trip
    • Solo traveller
    • Deluxe Bungalow - Beachfront
    • Stayed 9 nights
    • Submitted via mobile

    Dogs on the street leading to the hotel

    Right on the beach ,good choice for breakfast changing daily excellent sunsets very friendly

    Stayed in December 2023

  • Reviewed: 30 December 2023

    7.0
    Very convenient stay!
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room with Garden View (Building)
    • Stayed 3 nights
    • Submitted via mobile

    A bit difficult to communicate in English outside of the reception. Sweet coffee at breakfast and no other option available. Musty smell in the room (quite often in Asia) and humidity, low water pressure in the shower, the facilities in general requiere some good renovation. Unstable wifi - not recommended if you need to work remotely.

    Great location and beachfront, the access to the beach and nice specious pool were great! The room was also comfortable and specious with a balcony. I enjoyed the breakfast and local food selection as well as free airport shuttle. Nice restaurant with good food and sea view, great to swatch the sunset. Kind staff! Just outside of the resort on the straight way to the main road there is a good spa - Rose Lee where I especially recommend back massage.

    Stayed in December 2023

  • Reviewed: 17 December 2023

    7.0
    Great value, friendly staff, great location, but really uncomfortable beds
    • Leisure trip
    • Group
    • Deluxe Twin Room with Garden View (Building)
    • Stayed 1 night

    I found the beds to be SUPER uncomfortable. They were really hard so I found it difficult to sleep on such a hard bed.

    The location was amazing and the staff were SUPER friendly. The complimentary breakfast was really good too!

    Stayed in November 2023

  • Reviewed: 15 December 2023

    9.0
    Nice place to stay
    • Leisure trip
    • Couple
    • Superior Bungalow - Beachfront
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast variety with no daily variation and few English speaking staff.

    Such welcoming staff led by Mandy at reception and Mr Tea in the bar-restaurant, who sorted any minor problem immediately and cheerfully. Although breakfast plentiful, choice a bit limited and coffee dreadful. Highlands coffee shop locally and many local restaurants and massages offered great value with good service too. Literally bungalow is right on the beach and well maintained in simple style.

    Stayed in December 2023

  • Reviewed: 8 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Bungalow with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Great private beach and swiming pool, also thé staff was very good.

    Stayed in December 2023

Showing 1 – 25

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