Very old place with air con that hardly does cooling. We asked for a change in room and finally it was done next morning. Place is bit old and the kitchen has essential vessels.

Very good connectivity and centrally located place

Stayed in May 2024

Did not use the breakfast. I don't eat breakfast.

Stayed in April 2024

It was no fault of the hotel, but I had to share my floor with some very inconsiderate young families. Two families with six children between them would leave their hotel rooms wide open and let the children scream and run throughout the corridors. I was woken up at 7 am every morning by screaming misbehaving children and loud adults and was bothered by the noise till 11pm at night. When the doors were closed it was fine but the parents used the landing as a play area for their children. The kids would run up and down ringing the doorbells on every door and setting off alarms of some kind. I logged a noise complaint for the rooms involved but there was only so much the staff could do about bad parenting. My advice from this is if you have loud neighbours ask to be moved at first chance.

The room itself was lovely, with a small balcony facing the city. I felt very safe as a female solo traveller, the staff was very sweet and accommodating and helped me anyway, that they could.

Stayed in April 2024

No option for early check-in

Super close to the beach, the bed was comfy, big powerful shower, clean, safe in room.

Stayed in April 2024

There wasn’t anything we didn’t like

The convenient location and how extremely helpful the staff were.

Stayed in March 2024

Location and staff

Stayed in March 2024

two elevators were not sync with each other. Pressed a up/down button and one closest to you did not work.. only the one you push worked. A little picky here.. 😊

One of the best customer service staff members (Ms. Moon and Ms. Ti) I have meet since I arrived VN on Feb 8th 2024. They are exceptional nice and very helpful on anything I need. Food recommendation, attractions to see booked travel to next destination for us. I also met the hotel owner but she is camera shine and did not want to be in the picture. The room is very clean, comfy bed/pillow.. big shower and very good AC. WIFI was good. Location is walking distance to the beach. Lots of runners ran along the beach in the early morning. Good food places around the hotel. Highly recommended. Will be back when visit the hotel again (hope both Moon and Ti will be there lol).

Stayed in February 2024

The first night they made us stay in a different room because they overbooked, and although nice it was very unclean- it was on the top floor and looked like it’d had been forgotten about. When we changed rooms the new room’s alarm always went off every time we entered which was quite frustrating. There was also no oven or proper kitchen facilities as advertised. We wouldn’t be happy if we’d payed £100 for it but we got it with a deal for £12 so well worth the money

We stayed in the studio suite and it was lovely- very spacious and very comfy. The bed was brilliant and the living area was great. The shower was powerful and stayed hot, and you get free water and coffee every day. Location great too

Stayed in February 2024

Some of the rooms may have a little old smell, like a basement. But got a new room that was all good. And this is apparently a common thing.

So nice staff, and comfortable bed

Stayed in February 2024

Everything, it's very comfortable, nice views and very close to the beach. The street has also good places to eat around

Stayed in February 2024

Nil

Gd location with friendly n helpful staff. Room is v clean.

Stayed in December 2023

To be honest, just the cigarette thing. They do tend to keep your passport so I had to ask for mine to be given back and for them to take a photo instead. Other than that, yeah it was alright to be honest

Aside from the fact that some guests left their hotel room door open and smoked cigarettes that stunk up the place, it was a nice place to stay. Not as close to everrything but it is Da Nang so yeah. But other than that, really nice room, great staff and loved the interior in general.

Stayed in December 2023

No car park

Clean and comfort

Stayed in January 2024

Dirty couch in the room

Great staff, professional services. Good location.

Stayed in December 2023

Staffs are very helpful and friendly. We could see the beach outside windows.

Stayed in December 2023

Great for 1 night :)

Stayed in November 2023

The rooms although look like the pictures online are dated in person, and are not a true reflection Can hear a lot of noise through the doors into into the landing and outside onto the street of a night

Good location - right by then beach and has great cafes/restaurants on the same street Lovely staff - very helpful Room is comfortable

Stayed in November 2023

The rooms were clean and spacious

Stayed in November 2023

Beautiful and clean room, good value for money. The lady at the reception was really great and helpful.

Stayed in October 2023

Prime location and good behaviour of staff.

Stayed in October 2023

Should replace the following in the room which are a disgrace to the image of the hotel - kettle (top is broken) - the waste bin in the bathroom (bottom rusted out) Shower partition glass needs to be clean with glass cleaner. Receptionists need more training to be more attentive and put a smile.

Location was great, close to the beach, spas and many restaurants. Lobby is very pretty, well decorated. Our room was very spacious and windows with ocean view. Room is well designed, very comfortable with 2 big beds and sitting couch.

Stayed in September 2023

Excellent location

Stayed in May 2023

It says that the receptionist is opened 24hr. But when I got there around 2AM, there was no receptionist standby at the desk. I needed to make a call to their telephone so that their staff showed up to the front desk. But I understand that they could be a but tired so they needed a quick rest. The check-in process was fast though.

the location and the view from the suite room is great

Stayed in June 2023

Very old door, table and mirrors in the restroom

Spacious room Nice and friendly staffs Beautiful decorations I really love this design Good location

Stayed in March 2023