46 - 48 Bat Su Street, Hoan Kiem, Hanoi, Vietnam
#214 of 887 hotels in Hanoi
Guests' ChoiceBased on 732 hotel reviews
8.8Cleanliness
9.0
Comfort
9.0
Location
9.5
Facilities
8.7
Staff
9.5
Value for money
9.0
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 27, 2024
Yih
AustraliaNothing
Everything is great 👍
Stayed in April 2024
Reviewed: June 23, 2024
Jennifer
PhilippinesAnna with very good service
Stayed in June 2024
Reviewed: June 22, 2024
Nur
MalaysiaI like the ambient of tge hotel. Staffs are also friendly and very attentive especially anna. The location are also in the middle of old quarter. Walking distance to the train station
Stayed in June 2024
Reviewed: June 14, 2024
Erosha
AustraliaGreat breakfast, comfortable bed. Good value for money from a boutique hotel.
Stayed in June 2024
Reviewed: May 31, 2024
Kartik
IndiaNothing 😊
Staff is very courteous. Anna is the go to person for all your sight seeing needs and enquiries about the city
Stayed in May 2024
Reviewed: May 28, 2024
Jonas
PhilippinesGreat breakfast, they also offered us free transportation to the airport.
Stayed in May 2024
Reviewed: May 23, 2024
Abhishek
SingaporeClean and comfortable stay.
Stayed in May 2024
Reviewed: May 20, 2024
Eleanor
United KingdomVery helpful staff who helped us with an upgrade! Anna and Jasmine were lovely and always willing to help.
Stayed in May 2024
Reviewed: May 18, 2024
Anna
PolandLocation at the bustling heart of the old town. If you enjoy the atmosphere of busy Vietnamese streets, this is the place to go. The room was relatively quiet tho (when the windows were closed).
Stayed in March 2024
Reviewed: May 15, 2024
Anne
GermanyThe staff was very friendly and especially Mrs. Anna was so lovely and helpful 😄
Stayed in May 2024
Reviewed: May 14, 2024
Mimi
SingaporeNone
Clean and convenient because it’s in the old quarter.
Stayed in May 2024
Reviewed: May 9, 2024
Cameron
United KingdomRoom was generally tidy but could be a touch cleaner with a deep clean
Staff were helpful. Bed was comfy and clean. Most importantly - hotel was super quiet at night which allowed us to get the best sleep we had in a 3.5 week trip in Vietnam. Location was fab.
Stayed in May 2024
Reviewed: May 4, 2024
Mark
IsraelStayed one night in the family room. Staff was super friendly and the room was good for 1 night - two double beds and a strong AC and good shower. Rich breakfast with good selection. Great value for the money.
Stayed in April 2024
Reviewed: May 4, 2024
Barteldt
South AfricaThe only negative is the hotel. Doesn't have a pool which in the summer months is needed.
Beautiful.hotel and great value for money
Stayed in April 2024
Reviewed: April 30, 2024
Jo
United KingdomAnna was fantastic and really accommodating. We were upgraded to a fantastic room with a balcony for no extra charge. The staff were friendly and really helpful, when organising trips and taxis. Breakfast had plenty of options both Vietnamese and European.
Stayed in April 2024
Reviewed: April 26, 2024
Sylvie
FranceThe location, the staff, the facilities, the design, the breakfast, the spa, the room was very confortable and the welcoming very very nice and pro. So well that I booked again after a trip at Halong Bay. I highly recommend.
Stayed in March 2024
Reviewed: April 25, 2024
Matt
United KingdomOur room had no external windows.
Friendly and helpful staff. Location great.
Stayed in March 2024
Reviewed: April 24, 2024
Michalis
NetherlandsEverything was amazing from the warm welcome from the staff , to the cleanest of the room and even the location of the hotel ! Would recommend highly!
Stayed in April 2024
Reviewed: April 24, 2024
Myris1
SwedenEverything was good. Not a single complaint.
Very friendly and helpful staff. Nga st reception extraordinary helpful and service-minded
Stayed in April 2024
Reviewed: April 24, 2024
Mai
AustraliaNothing
Buffet breakfast was very good, comfy beds, great amenities and friendly & accommodating staff.
Stayed in April 2024
Reviewed: April 23, 2024
Ben
United KingdomLovely staff, great buffet breakfast, perfect facilities
Stayed in April 2024
Reviewed: April 22, 2024
Karolina
PolandThere could be a bigger window in the room
The bed was very comfortable
Stayed in April 2024
Reviewed: April 22, 2024
Saeed
GermanyNothing to complain
Stuffs are fantastic. You can trust their recommendations and ask help for travel booking. They are very quick. Clean property. Good breakfast.
Stayed in April 2024
Reviewed: April 21, 2024
Paresh
AustraliaExcellent staff Great location. Five star.
Stayed in April 2024
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