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Reviews of Astor Hotel

Amira Temura Street 222, 140100 Samarkand, Uzbekistan

#117 of 168 hotels in Samarkand

Guests' Choice

Review score

Based on 47 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.0

  • Facilities

    8.4

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 27 October 2024

    7.0
    Nice hotel for a short stay.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Although the room and bathroom were huge and well furnished, the amenities were missing, internet was not available most of the time, no iron/ iron board, the toiletries were very cheap and the towels were very rough and old. Moreover, you have to tell them to clean the room else it will not be cleaned and there were no “clean my room” cards that you put on the door so in our 2 nights 3 days stay the room was never cleaned. And they strictly follow the checkout timings of 12pm, we were late by 20 minutes and the person at the reception reminded us of the checkout time although the hotel was almost empty. The breakfast was made to order with limited options, and they would strictly follow the breakfast timings (8am to 9:30am). There are no lifts in the hotel, our room was on the second floor so we had to ask for assistance to carry the luggage and the staff was very kind to help us with the luggage while checking in and checking out, for which we are utterly grateful.

    The room was really spacious, comfortable and well furnished. The bathroom style was luxurious. It was very luxurious compared to the price paid.

    Stayed in October 2024

  • Reviewed: 24 October 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights

    Excellent Staff, and good facilities

    Stayed in October 2024

  • Reviewed: 23 May 2024

    7.0
    Decent and spacious room
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Hotel was just located a little further from town, but we figured it since we weren't commuting to town much. Unfortunately, the hotel does not come with a lift access, to you got to be ready to climb up the flight of stairs.

    Decent hotel stay, spacious room that came with the usuals - TV, shower towels and airconditioning. Nothing to wow about. There is a supermarket just next door which you can get your basic necessities at.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No Lift

    Clean, close to many attractions and friendly staff.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Great Place to Stay in Samarkand
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    - Nothing in particular

    - Great location ( 5-6 Km from the train station) and tourist attractions are close by too. - Spacious rooms - Genial staff and sumptuous breakfast

    Stayed in April 2024

  • Reviewed: 15 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Breakfast selection and English speaking staff is a definite must.

    Did not get much choices for breakfast. it was either/or... Located in center with everything available around the corner.

    Stayed in April 2024

  • Reviewed: 11 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    The breakfast - I strongly recommend that people can have more choices... The white/transparent curtains lets too much daylight through, making it difficult to sleep properly in the morning... If they manage to correct these two shortcomings, this will be by far the best hotel in Samarkand!

    The comfort and the cleanliness of the room! The little scent diffused inside the hotel, very pleasant! The staff is also very responsive if you need anything in your room.

    Stayed in February 2024

  • Reviewed: 11 October 2022

    8.0
    Nice hotel, friendly staff
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No lift

    Staff were very helpful

    Stayed in August 2022

  • Reviewed: 18 May 2022

    7.0
    Just ok
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No lift

    For this price there are better hotels in Samarkand

    Stayed in May 2022

  • Reviewed: 2 May 2022

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    I was embarrassed because the actual room was different from the photos I saw through Booking.com. Fortunately, the staff made an effort to solve it. The staff did not speak English, so it was difficult to communicate. One of the things I didn't like was that there was a moment in front of us that the hotel staff talked in their own language and seemed to make fun of us. The attitude toward welcoming guests seemed to be lacking.

    The location of the hotel was good, and the staff who served breakfast were friendly.

    Stayed in May 2022

  • Reviewed: 16 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No elevator

    The building looks nice from outside

    Stayed in April 2024

  • Reviewed: 15 April 2024

    1.0
    Extremely disappointing
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 1 night

    No lift so inconvenient for old people; Fraud in putting on website that Breakfast included but no buffet and no menu for vegetarians; closed rooms with no view

    Staff

    Stayed in April 2024

  • Reviewed: 16 March 2024

    2.0
    Avoid it like a plague
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Bad overall AC didn’t work Hot water was on the cold side no one told us we showered in freezing water then discovered cold side blue is hot No buffet breakfast staff didn’t speak English. Over all so bad and expensive The room was on third floor and no elevator no one helped with luggage

    Bad overall AC didn’t work Hot water was on the cold side no one told us we showered in freezing water then discovered cold side blue is hot No buffet breakfast staff didn’t speak English. Over all so bad and expensive The room was on third floor and no elevator no one helped with luggage

    Stayed in March 2024

  • Reviewed: 16 July 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Everything about this place was wonderful. Gorgeous house and location, matches the photos and description. Amazing atmosphere. Wonderful varied breakfast. Excellent hospitable hosts.

    Stayed in May 2022

  • Reviewed: 6 May 2022

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean hotel with very nice, helpful staff. rooms nice, clean, renovated. will come back

    Stayed in May 2022

  • Reviewed: 11 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: 24 August 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Classic Triple Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: 4 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 27 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Triple Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Triple Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 12 February 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 5 December 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 7 November 2023

    9.0
    Superb
    • People with friends
    • Classic Triple Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: 14 October 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

Showing 1 – 25

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