205 East 45th Street, Midtown East, New York, NY 10017, United States
#148 of 426 hotels in New York
Guests' ChoiceBased on 264 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
9.3
Facilities
8.5
Staff
8.8
Value for money
8.2
Free WiFi
8.7
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End of dialog contentReviewed: 25 September 2024
Aarti
BelgiumNo kettle in room / shower not great
Superb location and spacious room
Stayed in September 2024
Reviewed: 13 August 2024
Braziliantravelbug
BrazilWe couldn't get good water flow or the right direction from the adjustable shower head in the our room's accessible bathroom. The shower curtain didn't contain the water in the shower stall, and there was no shelf to put any personal cosmetic items.
The staff was exceptionally friendly and helpful, from the reception desk to concierge to doormen always quick to lend a hand, hold an umbrella or hail a cab. The complimentary hot beverages in the lobby and rooftop were much appreciated. The indoor and outdoor area on the rooftop provided a nice setting for visiting with our travel partners while admiring the view. The rooms were spacious, well equipped and offered plenty of storage.
Stayed in August 2024
Reviewed: 13 August 2024
Henriette
GermanyI asked for an invoice via email but never got a reply from the hotel.
The roof terrace was amazing. There was complimentary coffee and fresh water.
Stayed in July 2024
Reviewed: 13 August 2024
James
United StatesGreat spot with easy access.
Stayed in August 2024
Reviewed: 4 August 2024
Peter
United KingdomAll good
Ideal location for the centre with everything on your doorstep
Stayed in July 2024
Reviewed: 25 June 2024
Lucy
United KingdomBathroom could do with an update but that’s me being super picky! The facilities were good and very clean, just a little dated and the shower was at a weird angle.
Location is great, walking distance to lots of places and well located for transport if needed. We got the AirTrain and then the E to the hotel and it was very easy to find. Staff super welcoming. Room was very spacious.
Stayed in June 2024
Reviewed: 21 June 2024
Hugo
United Kingdomwalk in shower would be nice
great roof terrace
Stayed in May 2024
Reviewed: 15 May 2024
Dimitra
Greeceof course we didnt like the people after the check in who tried to sale something i dont know what. we told them honestly and clearly that we dont want anything, we just want to rest at our room and they let us go. so just be prepared for that! still the only thing i dont get is, why the hotel leaves them do it that way. how likely is it for a tourist after a flight ,trip etc,who must be exhausted, to want to hear all these?
everything very nice!
Stayed in May 2024
Reviewed: 15 May 2024
Kate
United KingdomI did not like the hard sell on shares in the business. They expected us to go to a 90 minute seminar, when we only had 2 days in the city!
There was no breakfast. We ate at the Comfort diner opposite, it was amazing!
Stayed in April 2024
Reviewed: 14 May 2024
Alona
IsraelThe room did not get clean each day, we had already a full garbage can that did not changed. We asked the front desk and they told it’s getting clean if we book for a week (we booked for 5 days)
Very good location
Stayed in May 2024
Reviewed: 11 May 2024
Linh
United Statessales people in front of elevator
top level patio
Stayed in May 2024
Reviewed: 4 May 2024
Witous
United StatesAfter reading reviews about the timeshares i was really hoping there wasn't going to be an issue about people trying to push you into getting a time share. While getting the room keys we were told to head to another counter to get a welcome package. It was there that we were talked into talking with a rep the next morning in exchange for a prize I was left on the sofa waiting ( they didnt call me to talk to the rep)for an hour and a half while my significant other did the tour. He received the gift cards as i did not because i didn't talk with anyone. Was not happy about that.
Location was great along with the facilities.The rooftop area was amazing at night time and wasnt' busy or crowded.Couldnt hear others through the walls was very quiet.
Stayed in April 2024
Reviewed: 3 May 2024
Briana
United StatesHad to ask twice for the AC to be fixed, making the room 80 degrees at times! Timeshare lady jumped on us immediately before we even got to the room. She was very pushy and not transparent about what she wanted from us, but insisted we take time out of our vacation to just meet her downstairs but after research we knew they were offering something with timeshares.
Great location, good value for the price, we got a free room upgrade which was very nice! Staff was pleasant and friendly!
Stayed in May 2024
Reviewed: 15 April 2024
Anna
AustraliaIf we had to pick one thing, it was the tour desk jumping on us when we had just checked in and making out that this was a part of the checkin progress. ... offering free gifts to entice us in. It all felt a bit yuck!
The location, near everything, but a quiet sleep too! Huge room for NYC The roof top terrace has an up close and personal view of the Chrysler Building and is a great place to relax on couches with little tables that double as heaters! Would stay again!
Stayed in April 2024
Reviewed: 12 April 2024
Rahul
United Arab EmiratesNA
Location . Spacious Room and Courtesy of the staff
Stayed in April 2024
Reviewed: 11 April 2024
Laura
ItalyI didn’t understand there was no daily room cleaning… but as I only stayed 3 nights it was ok
Very friendly staff, spacious room, fun activities on the terrace for members
Stayed in April 2024
Reviewed: 7 April 2024
Amerique
United StatesIf you stay here and do not want a timeshare, do not agree to go to the meeting like I did. That was a horrible experience in my opinion. That's on me. I should have said no right off the bat. However, if you do want to get a timeshare, go for it.
The room was fantastic. We had a 1 bedroom suite with a pull out bed. There is a full kitchen, decent sized living room and dining room table. The view was okay, but there is a terrace with a patio that we enjoyed. The location was perfect. We walked everywhere-Grand Central Station, 5th Avenue, Times Square. The hotel staff were very pleasant, especially the doormen.
Stayed in March 2024
Reviewed: 25 March 2024
Shannon
United StatesThe fitness room is lacking.
The staff and the room were wonderful.
Stayed in March 2024
Reviewed: 1 February 2024
Brian
CanadaThe upper floor of the building are time share condos so expect a bit of a timeshare sales push at check in. Nothing too high pressure but be aware.
Location is fantastic, just steps from Grand Central and the subway. Easy access to everything you might want to see.
Stayed in January 2024
Reviewed: 22 January 2024
Sam
United KingdomVery basic hote product
Absolutely fine but certainly not 4 stars!
Stayed in January 2024
Reviewed: 25 December 2023
Kimmo
FinlandSometimes the traffic noise can be heard in the room.
Great location. Friendly staff. Nice breakfast place very near.
Stayed in December 2023
Reviewed: 22 December 2023
Megan
AustraliaTime-share salesperson stationed in front of the lifts - just be persistent in saying no if you're not interested. They also said in order to use the swimming pool facilities, you'll have to attend one of their seminars which gives you a wristband to access the club facilities. We just passed on it. Would've been great if we were able to use at gym/swimming pool without these strings attached.
Good location- walking distance to Grand Central Station Room size is quite large A number of places to eat / drink around Room price is reasonable for New York
Stayed in September 2023
Reviewed: 5 November 2023
Jay
AustraliaThe Wyndham time share staff that sit in front of the elevators and try and push you to discuss buying a time share and sitting in on a presentation. When we expressed our complete lack of interest one female staffer was rude and muttered under her breath whilst we moved into the elevators and gave snarly looks everytime we walked past for the remainder of the trip.
The price and rooms were outstanding. The staff from the hotel were fantastic and very accommodating, in particular the door staff. The rooms were huge, modern and clean.
Stayed in October 2023
Reviewed: 1 November 2023
Anne
AustraliaRather hard sell marketing pitch. Arrival times with a sales function.
Modern comfortable room and quiet
Stayed in October 2023
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