7809 U.S. Highway 42, Florence, KY 41042 , United States
#27 of 31 hotels in Florence
Guests' ChoiceBased on 887 hotel reviews
5.3Cleanliness
5.9
Comfort
5.8
Location
7.4
Facilities
5.7
Staff
7.3
Value for money
5.8
Free WiFi
6.8
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End of dialog contentReviewed: 21 June 2024
Chelsea
United StatesThe blankets we had had some thick stuff on them. And cigarette burns in them beds were super uncomfortable. They definitely should invest in new blankets and new mattresses.
The pool just wish it was cleaner.
Stayed in June 2024
Reviewed: 18 June 2024
Diana
United StatesThe breakfast was not as pictured in the photos. The waffles were good. The selection of other things was not
The lay out was nice. I liked how you could go from your room to the pool
Stayed in June 2024
Reviewed: 16 June 2024
Timothy
United StatesThe price was ridiculously expensive for what it was
Room was cool
Stayed in June 2024
Reviewed: 13 June 2024
Ashley
United StatesThe whole reason I booked the hotel was the pool for my little one and didn't even get to experience the indoor pool area .
Might help to let your guest know that the pool doesn't open till 4pm on weekdays
Stayed in June 2024
Reviewed: 15 May 2024
Marty
United StatesThe room was very shabby. The bathroom door hit the overhead light. The bathroom door was hard to open and we felt "locked in". We had no bedspreads The breakfast was very disappointing. Too many carbs and not enough protein. (Diabetic)
The pool area was great. I loved the location of our room. The staff was very kind and accommodating.
Stayed in May 2024
Reviewed: 14 May 2024
Amanda
United StatesAir con. Didn't work properly in the room bed was hard as a rock
I loved the pool and hot tub
Stayed in May 2024
Reviewed: 12 May 2024
Bridgette
United StatesThe beds were lumpy as hell. You may as well just been sleeping on the box springs. I understand that you get what you pay for, so one night was fine.. however there would of been no way we could of stayed in room #123 longer than a night.
The room was clean. Down the street from our destination. Friendly staff.
Stayed in May 2024
Reviewed: 9 May 2024
Danielle
United StatesWe had a smoking room and not only did it smell horrible we also had blankets with multiple burn holes. Definitely need to be airing out those rooms more.
The dome area is great. The pool wasn’t freezing and the hot tub was perfect
Stayed in May 2024
Reviewed: 1 May 2024
Patty
United StatesThe beds were worn out ,they need new mattresses!!
The swimming pool
Stayed in April 2024
Reviewed: 10 April 2024
Sharon
United StatesCondition of room. See above
The facility itself was poor. The condition of our room was horribly lacking. The beds had no bedspread, there was one thin sheet and one thin blanket that barely covered the bed. No additional blankets were in the room. One drawer in dresser was nailed shut. Caulking in bathroom was missing in places. It was obviously old with no upkeep.
Stayed in April 2024
Reviewed: 8 April 2024
Regina
United StatesThe pool needs repair the concrete trees and animals needs redone this place. Was amazing at one time
The staff was friendly and the place was clean my grandkids did have fun in the pool
Stayed in April 2024
Reviewed: 6 April 2024
Mea
United StatesWhile the front desks clerk were nice the other staff on the property were rude. The breakfast room was open and when we went in at 9:25 to eat we were kicked out with them telling us they close at 9:30. The beds are hard and feels like boxsprings only. The tub/shower needs updated and the beds should not be on wheels since it’s wood floor. There was a huge cobweb in corners of room. The tv is small, like computer monitor small, the coffee pot did not reach the plug so had to move it to floor to reach plug. In the pool area the pool needs fixed as there is floor coming up, the stuff hanging from ceiling needs to be cleaned and painted. The pool and hot tub could use a good scrubbing as they have mold. Overall the place could use some sprucing up and deep cleaning. Hall needs to be fixed.
Love the pool area, the pool tables, and game room were an added bonus. It was easy to find and has a cute beachy feel. I like the wood floors in the room and the fridge. The front desk clerks we had on evening of 4/5 and morning of 4/6 were very nice and pleasant.
Stayed in April 2024
Reviewed: 2 April 2024
Matthew
United StatesThe pool needs to be fixed, my wife cut her foot on the bottom of the pool. The bottom of the pool has huge broken pieces and holes in it.
It was easy to find.
Stayed in March 2024
Reviewed: 29 March 2024
Amanda
United StatesThe bed was very hard told us it would have a patio and it didn't
Pool and hot tub although it was packed bc of an ongoing birthday party so didn't get to use it.
Stayed in March 2024
Reviewed: 28 March 2024
Rachelle
United StatesPlace really needs an upgrade for how much they charge.. canopy bed was held together with rope and attached to the wall to keep it from falling.. was 2 sinks in the bathroom, I thought "oh cool, his and hers" nope, one was just broken...breakfast was a joke for what we paid to stay there..
Stayed in February 2024
Reviewed: 19 March 2024
Kaleah
United StatesNothing had been updated or maintained from 30 years ago.
Nostalgic as nothing had changed from my childhood stays 30 years ago.
Stayed in March 2024
Reviewed: 14 March 2024
Thompson
United StatesThe bed was very uncomfortable and the geese there was very unpleasant and noisy. We had a geese waking us up before anything. The bed was hard as a rock. The walls need repainted and some fixing too
Love the scenery and the hot tub was great. The design was pretty neat.
Stayed in March 2024
Reviewed: 10 February 2024
Adam
United StatesSee above for explanation.
The lady who checked us in and the other female employees were wonderful. The gentleman who was working the desk rbe morning we departed was OK as well, but due to some issue with the property we were asked to leave that morning when we wanted to stay and while I was trying to see if there were any rooms at all available other then the one we were in the manager got on the phone and began cussing me out and threatening to call the police. I contacted the desk prior to our checkout time that day and the day before to let them know we would be staying and this day for whatever reason due to what he said was maintenance issues he was not extending any guests stays and there were other guests who were put out. Yet instead of apologizing for the inconvenience he cussed me out, insulted, and threatened me. This was very poor behavior especially from the manager or owner of a property and if he isn't the owner and I was and I saw this revues I'd replace him with someone who could help my business grow instead of running customers off and giving them reason to never want to come back and never recommend it to friends.
Stayed in February 2024
Reviewed: 7 February 2024
Bishop
United StatesThere was no breakfast as promised. I was charged 161 for 2 nights very upset.
Great room very relaxing
Stayed in February 2024
Reviewed: 22 January 2024
Brandi
United StatesWe didn't like how outdated the rooms were, they were cleaned decently but very outdated. The beds were awful worst bed I have ever slept in, the springs were pretty much coming through and when you sat or layed on them you sunk in holes,we asked for a different room the second night and those beds were awful as well.
We liked the pool area, that was it.
Stayed in January 2024
Reviewed: 1 January 2024
Hannah
United StatesPool hours suck. Would have never booked this property but they don’t disclose hours until after you book. Our backs still hurt because of the bed. We didn’t even stay the second night due to not wanting to make my back worse than it already was.
Stayed in December 2023
Reviewed: 29 December 2023
Wuest
United StatesThe manager the air hockey table was broke the waterfall in the hot tub was broke there was garbage left down in-between the TV and desk there was a roach on the table when I woke up at 530am need I say more
The pool
Stayed in December 2023
Reviewed: 25 December 2023
Timothy
United StatesRoom was badly out dated due to old Carpet, furniture, beds, T.V.. Toilet barely flushed.
Hot tub and pool
Stayed in December 2023
Reviewed: 9 December 2023
Jerome
United StatesI stayed here many time with wife and it seems like the rooms are going down hill paint chipping beds are breaking down the rooms definitely need to be updated Hallway smelled like weed.
Convenient
Stayed in September 2023
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