The faucet leaked and the room was run down - the tiles needed caulk - but clean enough.

The room was clean and the staff were exceptionally eager to help when asked!

Stayed in April 2024

Room location on first floor was pretty small with no view

Breakfast was good with excellent service - Sintu and Abdul were very friendly and anxious to make sure we were enjoying everything.

Stayed in May 2024

Check in and check out staff were excellent.

Stayed in March 2024

We had checked with a manager (twice) to ensure that we could have catering from an outside restaurant and were told yes. The day of the event we were suddenly told no and had to have the restaurant deliver to a nearby park. We ate dinner in the rain. This was unacceptable and as a result, I will not return.

Price was comparatively good to other hotels in the area. Rooms were comfortable and clean.

Stayed in February 2024

When booking the hotel, taxes and breakfast were included in the reservation, but the hotel once again counted breakfast, which should have been included in the reservation with the benefits of Booking Level 2, the price was inflated

Excellent location, cleanliness, friendly staff, excellent interior of the hotel

Stayed in April 2024

The small conference room on the ground floor has a wall in the middle of it and was a difficult room to have a meeting.

Excellent staff. Very nice rooms. Quiet.

Stayed in February 2024

downtown, it was

Stayed in March 2024

No complaints

Breakfast was excellent.

Stayed in February 2024

The dog barking across the hall. A large shaded dog cage would probably silence the hound.

The room was well appointed, the building clean, the restaurant was comfortable and food good. I used the gym several times. I’m glad it was there.

Stayed in February 2024

The staff were exceptional. Everyone I came into contact with during my stay was friendly, warm and helpful.

Stayed in February 2024

Limited food options after breakfast.

Bed was very comfortable. HVAC was rather loud and it was difficult to get the temperature to a comfortable level. At one point we had to switch to ac because it got very warm.

Stayed in February 2024

Staff at check in were not very welcoming.

Great location.

Stayed in February 2024

Guest services was fantastic

Stayed in January 2024

Dry cleaning is not very good They did not remove a stain from my clothes

Stayed in January 2024

Seemed a little dated. Toilet was chipped.

Location

Stayed in December 2023

Location was good and room was small but comfortable

Stayed in November 2023

The staff were professional, friendly, and helpful

Stayed in November 2023

Hotel seems to be dated, including the exterior and the room. Could use some renovations and refresh.

The room size, the bed comfiness, and the general room cleanliness. The location of the hotel itself is pretty great as well.

Stayed in September 2023

Staff were sometimes a little slow to help.

The hotel was in a great location, the room was comfortable and the shower was good.

Stayed in September 2023

There wasn’t anything that stood out that I didn’t like. The restrooms could have been cleaner, monitored more often, some customers can make a mess and not clean up after themselves.

Breakfast was good, food choices, could have been hotter. Location good

Stayed in September 2023

luck of some essential things

I love how spacious and clean the rooms were, the staff at the reception were great giving recommendations on places to eat etc I didnt like that the rooms didnt have any slippers toiletries

Stayed in August 2023

The food at the restaurant was ok but not great. Although the prices weren't out of line with other nearby restaurants, it seemed a bit expensive given the quality of the food. The supervisor at the restaurant seemed very tense and whenever he was nearby the staff seemed uncomfortable and it had a negative effect on the atmosphere.

The room was spacious and comfortable. Impressive lobby. Good wifi and conditioning. The water at the entrance was a great touch after coming in from the heat! Handy to have both a restaurant/bar and a Starbucks in the hotel. Within walking distance of a lot of restaurants (although an expensive area). Walking distance to a metro.

Stayed in September 2023

Everything was fine. Just would've like more options for dining in the hotel

Great front desk staff, brd and pillows are AMAZING, and good location for what we were in town for

Stayed in September 2023

This isn't a complaint, just an observation. The hotel is not located near much night life activities if that is what you are looking for.

Staff was very pleasant. Overall a very quiet, mature and relaxing environment. The neighborhood was also quiet and well kept. Room was very clean upon arrival, I had a standing shower which came with the traditional king room, spacious bathroom. The lobby was very welcoming to guest. Received complimentary wine one evening. Housekeeping came by every afternoon. It was a pleasant stay, and I would highly recommend this hotel.

Stayed in September 2023