The pillows were a little hard and full, it cocks your head up uncomfortably. The rear bedroom shower had no hot water. The coffee make did not have a value to stop the coffee flow during brewing if you wanted a cup of coffee before the brew cycle was finished.

We love the Hilton head area, close to the beach and restaurants. The comfort of the villa was great. Villa was well equipped with everything we needed.

Stayed in June 2024

Certain details could have been noted on the welcoming letter. (i.e. that there was a key for the bike storage and that there was shuttle service on the grounds).

Not applicable

Stayed in June 2024

Dishwasher could use a replacement. Was getting very rusty and didn’t clean dishes well. However, I’ve stayed at different units before without this issue, so probably just a one off!

Close to beach and coligney Very good service Good amenities! Nice to have a washer and dryer in unit.

Stayed in May 2024

More details on what the property provides such as what activities, whether beach chairs or umbrella were available to rent or provided

Location of the room was perfect for daily beach or pool time. Activities available were great for a variety of aged kids

Stayed in June 2024

The location was great! Clean, spacious and quiet!

Stayed in June 2024

Parking could be challenging at times due to space availability.

The location was great. The villa was great and was tucked away towards the back of the resort and was very quiet . Grounds were well kept and clean.

Stayed in June 2024

A Restaurante, a bar ,

No breakfast available at our location

Stayed in May 2024

Not enough parking. Parking should be limited to 2 per unit.

Stayed in May 2024

We cooked in our room for breakfast the location was great shopping was easy beach was great. No complaints at all.

Stayed in May 2024

None

It was super cosy and clean. Everything was well prepared before guests arrived. We mostly cooked at home and we had every equipment. They even left coffee on the counter for us. Laundry Detergant, dish soap etc. Everything we need they had in the room. Thank you.

Stayed in May 2024

Not being able to check in until 4 o’clock then having to check out at 10 am , that didn’t make any sense to me at all , they were knocking on my door at 9:55 but I can’t check in till 4 o’clock ???

Location for the golf tournament

Stayed in April 2024

It’s time to replace the carpet and invest in a few upgrades

Clean rooms and friendly staff

Stayed in May 2024

Housekeeping showed up an hour before checkout time.

Very clean & comfortable. Thoughtful amenities & plenty of towels.

Stayed in May 2024

The beds are uncomfortable. Updated newer mattresses would be great. The condo furniture upholstery needs to be cleaned or updated to promote more cleanliness of the condo units. As well, the condo carpet should either be cleaned or replaced with suitable flooring to show that the hotel is seriously committed to a cleaner environment for guests.

The location was excellent. The staff extremely helpful and friendly. The condo view was scenic. The main pool is visually attractive with a waterfall within the pool area. The 2 bedroom, 2 bathroom condo provided ample well-designed space for a longer stay.

Stayed in May 2024

The shower floor was slippery. We suggest some safety handrails in the shower.

Close to walk to the beach and shopping. Great landscaping and trees.

Stayed in May 2024

The carpet smelled musty .

We loved the spacious condo with three bedrooms and we loved the pool and walking distance to many shops and restaurants.

Stayed in May 2024

The television had a couple of minor problems. Someone came out to help me fix it.

I had a one BR unit and it was very large and roomy. All of the paint, furniture and appliances seemed nearly new. The bathroom was large and included a jacuzzi tub. Covered parking was nice. Close enough to the beach to walk in about 12 minutes. Shopping and dining nearby.

Stayed in May 2024

The unit was very spacious, clean and quiet. There were plenty of venues (restaurants, shops, etc) that were walkable. Easy access to the beach, as well as pools available if preferred. My husband and I really enjoyed our stay

Stayed in May 2024

The price was excellent, the location was very good and the condo was super nice and roomy.

Stayed in May 2024

No gym

Be a consistant tendant every year at same value. My husband and I visit hiltonhead same week every year.

Stayed in May 2024

My husband and I loved Waterside by Spinnaker Resorts! Our one bedroom was so spacious! The resort is in the perfect location for walking to the beach or to the Coligny Plaza. The amenities were amazing. Great pool area with ping pong, checkers, corn hole, and a hot tub. We loved the nature around the resort that makes you feel secluded even with being so close to shopping! We will definitely be coming back!

Stayed in May 2024

Nothing

Location and how clean it was.

Stayed in May 2024

The AC didn't cool down the whole apartment. (We had to close the door to the bedroom for the nights as the ice machine makes ice cubes the whole time and the "clonk" from the falling ice irritated us). Minor issue...

We were very happy in our Waterside apartment. The rooms were big and clean, everything was in very good condition. We used the washing machine and drier and that worked very well. The pools are nice and clean. We walked to the beach from the resort and rented bikes in close vicinity to the resort. A supermarket is also close by.

Stayed in May 2024

Nothing

Everything

Stayed in May 2024