2201 Collins Avenue, Miami Beach, FL 33139, United States
#21 of 203 hotels in Miami Beach
Guests' ChoiceBased on 226 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
9.0
Staff
8.6
Value for money
7.6
Free WiFi
8.9
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End of dialog contentReviewed: 9 June 2024
Rodel
United StatesNothing
Loved the luxury hotel experience. Great staff and lots of free offerings: wine and cheese, smoothies, coffee, beach chairs and umbrella, lots of activities.
Stayed in June 2024
Reviewed: 7 May 2024
Glenn
United Statescharging a daily $75.00 Resort fee (or whatever you call it) is a bush league move and a transparent way to keep your room rate artificially low for the search engines...the outdoor aerobics class adjacent to the pool deck in the mid morning woke all of us...why in the world would you schedule a loud event like that in the AM and near the tranquil pool setting...sheesh...
Staff on check in was very attentive.... appreciated the contact from the concierges ahead of our arrival....
Stayed in May 2024
Reviewed: 20 April 2024
Paola
ItalyUnfortunately the front desk wasn’t as nice and accommodating as expected. When asking for the invoice of the stay I was told that it couldn’t be printed while they had to by the rules of Booking. Even after I asked them multiple times I had to call booking and have them call the hotel saying that they had to send it to me.
The location is perfect, right in front of the beach. The rooms are big and very nice looking.
Stayed in April 2024
Reviewed: 13 April 2024
Daniela
MexicoThe best hotel in Miami by far.
Stayed in April 2024
Reviewed: 15 March 2024
Jamal
QatarThe cleaning was missed a couple of times not clear why . But they did rectify it when I talked to them
Amazing location, friendly staff , little issue with regular cleaning that was resolved . Amazing coffee at reception . Amazing duck at Mr Chow .
Stayed in March 2024
Reviewed: 3 March 2024
Daniela
MexicoAlways a great stay.
Stayed in February 2024
Reviewed: 13 February 2024
Alisa
United StatesMain reason we stayed there was to be by beach but the nice day we could do that, we were sat on chairs facing storage huts and could barely see the ocean. I think you need to make sure there is enough seating with an ocean view since that is why most of us went there. There was also a long wait to get a seat by the pool. For such a pricey stay, I was disappointed that the beach and pool seating was not great.
Staff was amazing, location and hotel room were great
Stayed in February 2024
Reviewed: 16 January 2024
Andre
United KingdomThe best hotel ever
Stayed in January 2024
Reviewed: 9 January 2024
Kristiana
United KingdomThe air conditioning is set way too cold in the common areas. It wasn’t even hot outside (only 16C/60F at night and around 23C/73F during the day) it is environmentally wasteful to have aircon blasting 24/7 at such low temperatures when it’s not even needed.
great location, nicely updated rooms!
Stayed in January 2024
Reviewed: 6 January 2024
Shai
United StatesI didn’t like that I had to leave!!!!!
Everything. everything about you very much the W South Beach is perfection. Everything
Stayed in January 2024
Reviewed: 26 December 2023
Helena
LatviaNo reasons not to like
All of all
Stayed in November 2023
Reviewed: 18 December 2023
Zhongli
United Statesswimming pool close so early.
room’s views
Stayed in November 2023
Reviewed: 13 December 2023
Marco
NetherlandsNoisy area, but that seems to be the case for most of the beachfront places in South Beach All extra's (breakfast etc) are pretty expensive
Early check in Very generous free upgrade Late check out Amazing room Super clean Good location Tasty breakfast
Stayed in December 2023
Reviewed: 10 December 2023
Lina
Franceterrible restaurant Mr Chow
location
Stayed in December 2023
Reviewed: 4 December 2023
Carolina
United StatesStaff are just amazing and they go beyond their duties to make you feel home. Loved it! Hotel is impeccable.
Stayed in November 2023
Reviewed: 1 December 2023
Khalid
QatarThere were works going on. It was very noisy. Housekeeping was not fantastic
Location. And the staff were great.
Stayed in November 2023
Reviewed: 25 November 2023
Felicia
United StatesVery nice staff and very luxurious
Stayed in November 2023
Reviewed: 16 November 2023
Ivory
United Statesn/a
Well, I work in the hospitality business, and I am impressed with each level of staffing, from the valet & bellmen to the front desk, and your housekeepers are fantastic
Stayed in November 2023
Reviewed: 6 November 2023
Fatih
TurkeyStaff was so helpful and their hospitality was awesome
Stayed in October 2023
Reviewed: 15 August 2023
Berdugo
United StatesGreat hotel! Smelled amazing, was very clean!! Room was beautiful and spacious! Would definitely return!
Stayed in May 2023
Reviewed: 15 August 2023
Vickuy
United KingdomHotel was quite warm in areas. Breakfast nothing special Pool very busy and sun beds quite cramped.
Lovely room size and kitchen loved having washing machine / dryer. Staff all lovely especially Pete
Stayed in August 2023
Reviewed: 10 August 2023
Mohammed
Saudi ArabiaThe housekeeping doesn’t restock coffee and bathroom amenities, we had to ask for coffee to be restocked every time. Also, we were woken up by workers noise everyday early in the morning. It is disturbing when you are on a vacation trying to relax. In addition to that, the music in the lobby was too loud.
The workers were nice and pleasant. Also, the hotel rooms were clean and comfortable.
Stayed in August 2023
Reviewed: 9 August 2023
Sharon
United KingdomCabana rentals are $400 a day which is much more than I would expect as they are not huge. Luckily the pool has plenty of beds and the service is fantastic.
The location is perfect, couldn't ask for more. It's a tranquil setting within steps of vibrant South Beach and Ocean Drive. Pool is lovely, spacious with lots of beds. Staff were very friendly and attentive.
Stayed in August 2023
Reviewed: 30 July 2023
Noman
Pakistanwe have 2 stays in hotel first as per above dates ok but 2cnd extention was totally massup
location
Stayed in July 2023
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