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  5. Reviews of Extended Stay America Select Suites - Little Rock - Southwest

Reviews of Extended Stay America Select Suites - Little Rock - Southwest 2 stars

21 Remington Drive, Little Rock, AR 72210, United States

#58 of 62 hotels in Little Rock

Guests' Choice

Review score

Based on 91 hotel reviews

5.0

Score breakdown

  • Cleanliness

    5.7

  • Comfort

    5.8

  • Location

    6.8

  • Facilities

    5.7

  • Staff

    6.5

  • Value for money

    6.0

  • Free WiFi

    5.8

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Showing 1 – 25

  • Reviewed: 27 September 2024

    4.0
    Low priced room but not as advertised
    • Leisure trip
    • Solo traveller
    • Standard Queen Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    The smell. The microwave did not work. They could not providean alternate. I bought dishes and a pan from Walmart for less than $16 since they charge $30-40 to rent these items.

    Low price, not terrible. There was a cooktop and fridge. The bed had clean and crisp looking sheets. I got decent sleep.

    Stayed in September 2024

  • Reviewed: 14 July 2024

    5.0
    Passable
    • Business trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No hot water for my shower....only the little eye worked on the stove the other side didn't work...had to cook on one

    Nothing major

    Stayed in July 2024

  • Reviewed: 10 May 2024

    5.0
    Noisy
    • Leisure trip
    • Group
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Lots of hallway noise at night, like management wasn't paying attention or didn't care residents were noisy. Seems like a cheap longer term housing option for locals...

    Only option available when another booking was cancelled last minute...

    Stayed in April 2024

  • Reviewed: 7 May 2024

    6.0
    It was decent, the price could be a bit lower for the value. It was pretty simple and fairly quiet.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room - Non-Smoking
    • Stayed 25 nights
    • Submitted via mobile

    The lady checking me in seemed either incompetent or just ignorant. It took forever for me to check because of the way I prepaid. The managers instructions seemed pretty clear but it didn’t seem like she was really listening. It was fairly clean but people smoking in the rooms seeped into my room and the hallways had a bit of a smell but not unbearable thankfully.

    The stay was okay, me checking in was an issue because it took so long. The manager there was good, he helped out whenever needed. I didn’t have a lot of needs so that’s pretty simple.

    Stayed in April 2024

  • Reviewed: 16 September 2023

    6.0
    Great service Fair condition
    • Family with young children
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room I had was next to someone who was clearly fighting hitting eachother and the walls They had a dog that wouldn't shut up

    Service was great, location was convenient and the price was really a good deal considering how late I reserved a room

    Stayed in September 2023

  • Reviewed: 26 September 2022

    5.0
    overall stay would’ve been better if the minor things were fixed
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    air conditioner did not get cold toilet was stopped up couldn’t find a remote for tv

    rooms were nice

    Stayed in September 2022

  • Reviewed: 29 July 2022

    4.0
    Disappointing
    • Business trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    TV didn't work

    Stayed in July 2022

  • Reviewed: 25 March 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Customer service and the staff s approach and service was poor.

    The location and view.

    Stayed in March 2022

  • Reviewed: 21 March 2022

    4.0
    Will never book there again!
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Rude employees. I booked 2 rooms 4 people per room. Was only given 1 set of towels per room and was told that I would have to pay for more towels. When I stated that we didn’t have enough towels for each guest, I was told, “well buy more here or go to a store” Room comes equipped with 2 eye stove. But I would have had to pay $30 for cooking dishes and $15 for one plate, bowl, cup, fork, and spoon.

    Stayed in March 2022

  • Reviewed: 7 March 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Queen Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    The general manger is horrible

    No breakfast was served

    Stayed in March 2022

  • Reviewed: 30 July 2024

    1.0
    It was horrible
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    STEVE!!!! If this is what you all call a manager then I must say your company is in dire trouble. This man was so rude, unprofessional and had no sense of courtesy. I refuse to use this survey as a way to lie but if you plan to keep business re-train the garbage man that you all call a manager. This place is a dump and what was worse it smells like a dead body was decaying somewhere in the "hotel"(I use that word soooo loosely) and he did nothing about it. You can't connect your own streaming service to their TVs and the WIFI goes out constantly. I can literally go on and on and on about the horribleness of this experience but guaranteed I wouldn't put a dog there to stay let alone a person and there family. Oh and there is an entire brothel being ran out of this place. Women going from room to room and men standing outside the rooms as if it's a pay by the hour set up here !!! NEVER AGAIN IN LIFE WILL I EVER STAY HERE AGAIN. I WOULD RATHER SLEEP AT A SHELTER..

    Naylin was amazing..Very professional and courteous. He was so helpful to my family and I. I had no problems from him at all.

    Stayed in July 2024

  • Reviewed: 23 July 2024

    1.0
    Terrible
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything, no receptionist at the desk during normal business hours they have the hotel phones going to their cell phones and you have to call at least 10 to 20 times before someone picks up to answer the phone, for the receptionist to come to the front desk to tell you that they can’t help you with whatever it is that you need

    Nothing

    Stayed in July 2024

  • Reviewed: 27 June 2024

    1.0
    It’s was not good i give you guy zero percentage.
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    It was not a good day are night there I see roach I have the picture of it just don’t get the time to come back there yet I leave the same time when I see it me need a refund please and thanks and room need to be clean they didn’t have no bath rug .

    Stayed in June 2024

  • Reviewed: 17 June 2024

    1.0
    Horrible I will never stay again
    • Business trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Dirty/Nasty

    Nothing

    Stayed in June 2024

  • Reviewed: 24 May 2024

    10
    Exceptional
    • Family with young children
    • Standard Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in May 2024

  • Reviewed: 18 May 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Nothing nothing

    Stayed in May 2024

  • Reviewed: 11 May 2024

    7.0
    Improvements are great!
    • Leisure trip
    • Solo traveller
    • Standard Queen Room - Non-Smoking
    • Stayed 8 nights
    • Submitted via mobile

    Even though I requested a smokeless room, there was still a heavy smell of smoke and on everything I took away from there.

    Value was good and many improvements since it was Extended Stay. I felt safer.

    Stayed in May 2024

  • Reviewed: 20 April 2024

    1.0
    Not worth it
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    It’s no quiet hours so the people above u moves all night long so u r not able to get no sleep and they had roaches bad it I hate I booked here

    The price

    Stayed in March 2024

  • Reviewed: 10 April 2024

    3.0
    The room was reasonably clean and I enjoyed the but the room was an eyesore.
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Rusty refrigerator. Dirty walls with no art and chipped paint. Uncomfortable mattress. Dead roach in stairs was there the whole time. Stairway was dirty and smelled. Everything seemed run down.

    Mostly clean rooms. Good location.

    Stayed in April 2024

  • Reviewed: 9 January 2024

    7.0
    Good
    • Family with young children
    • Standard Queen Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Asthetics of room need painting

    Location staff helpful and friendly

    Stayed in January 2024

  • Reviewed: 19 September 2023

    3.0
    Horrible
    • Business trip
    • People with friends
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It was dirty, and management weren’t good.

    N/A

    Stayed in September 2023

  • Reviewed: 15 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The parking could have been a little better

    II lked it was away from the traffic.

    Stayed in September 2023

  • Reviewed: 29 June 2023

    2.0
    One of the worst I've ever had. It was lableled on Booking.com as a "special deal". No deal at all
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night

    Start with the room key that would open our room door but wouldn't open the outside door or the main door to enter the hallways until the next morning. We were dependent upon the front desk person to come around to let us in the hallway to get to our room. Then the room was dirty, the paint missing in spots, no lamp anywhere in the room and shower valve was so loose it was hard to adjust the temperature.

    I like that this room made Motel 6 look really good! But the a/c did keep the room cool.

    Stayed in June 2023

  • Reviewed: 23 June 2023

    10
    Nice Stay
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    N/A

    It's nice

    Stayed in June 2023

Showing 1 – 25

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