I was very disappointed in the price switch. When I booked the room, it was confirmed at $162.30. When we got to the Henderson Castle to check in, we were charged $268.18 for the overnight stay.

Stayed in June 2024

Parking for UpJohn is extremely limited, first night wasn't awful, but once more people checked in, you would most likely have to resort to street parking, which isn't awful, but the road could be a little busy. The room we stayed in didn't have a shower and the bathtub was out in the open in the room. I believe there was a shared bathroom that could be used, but I am unsure as we weren't really given the rundown of the facilities and even then, it was just a bathtub in that shared bathroom. I am unsure if another room had a shower.

Location is great if you are wanting to be closer to the downtown, it unfortunately rained during our stay so we had to drive around, but you can tell the community around there likes to walk. Bed was really comfortable, staff was very nice at both Henderson Castle and UpJohn, really quiet if you just want to chill out in your room.

Stayed in June 2024

Got to UpJohn house and no cars. Doors locked. No staff. Knocked and knocked with no answer. On the 4th call, someone from the Henderson Castle, answered and told me I was supposed to check in at the Henderson Castle. This was not indicated to me in the instructions from Booking. Com. So I had to pick up my luggage get back in the car and drive to Henderson Castle to check in. I would’ve been the only one at the UpJohn House. So the Henderson Castle people offered to put me up there instead, at the same price. And I was fine with that. Both properties are beautiful and historical and haunted.

I didn’t actually get to stay here. Would’ve been the only guest. The Henderson Inn put me up there instead. Owned by the same entity.

Stayed in April 2024

1. We were not told ahead that we needed to actually check in at the Henderson Castle, which was about a mile or so away. 2. We were unable to get a room with a fully functional shower. The one room, the shower was an amazing and original shower that Nate couldn’t get to fully work - overhear spicket wouldn’t turn on. The one we ended up w had a tub at the foot of the bed - with a hand held shower fixture. When we went to shower the next morning, the water wouldn’t get hot. 3. For the breakfast part of B&B you had to drive over to the Henderson Castle. Breakfast looked to be a continental style. Actual hot food was served at the Castle as well but at an extra charge. I’ve stayed in B&B where breakfast was included and was always amazing. The Upjohn really is an over flow property and not set up to receive guests. The check in was disorganized and the people on site didn’t really seem to know what rooms were available and what was functioning. Nate was very friendly and hospitable but didn’t seem to have a grasp on what rooms had what working Bath/showers. This was great because we only stayed one night. Any more than that and we probably would have checked out and gone elsewhere. This property was walkable to the downtown Mall area and we had a lovely dinner w friends at the Beer Exchange. It convenient to the highways - somewhat - and most of the fun offered in Kalamazoo.

The location was perfect for what we wanted. I love old historical Properties and this property met that. It’s pretty and there are some original features that are Great Also loved and appreciated the Keurig coffee maker in each room w coffee and cream (1) and sugar (tons).

Stayed in March 2024

Arrival instructions

There was no breakfast. The host did provide fresh milk upon request for an in room coffee maker. The bed was comfortable and the room very quiet.

Stayed in November 2023

Bathroom in room was odd. toilet 3 feet from bed Tub 1 foot behind bed, I prefer shower which I had to wait for as it was in one of the common bathrooms in the hall

Very clean with comfortable bed

Stayed in October 2023

Poor conversion of an old house into a B&B, by example the toilet and bathtub were located in bedroom directly behind bed, no wall or partition. Doors did not feel secure and there were big gaps beneath and between doors. Place had a strange smell. I ended up not staying there.

Location

Stayed in May 2024

Booking .com overbooked the rooms. When we arrived, a guest gave us the owners number and owner informed us of the over booking and apologized. Beautiful place but we had no where to stay at 7pm. Very unfortunate. The place was gorgeous!

The owner was very nice.

Stayed in October 2023

It was a beautiful house decorated so elegantly

Stayed in September 2023

Exposed nails that we stepped on when entering the sun room.

Kind staff, comfortable bed, unique house!

Stayed in October 2023

Very clean and spacious. Love it

Stayed in September 2023

Location, cleanliness, and staff were great!

Stayed in September 2023

The amenities were not as advertised. It is in the middle of renovations and it very much felt like a bait and switch. There was one shared bathroom among guests that was finished and the other only had a working toilet. There were paint chips in our bed and the lamps weren't even plugged in. On the bright side, the fan worked.

The location was good and we could walk downtown. It seems like it will one day be a decent bed and breakfast but that day is not today.

Stayed in July 2023

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Stayed in February 2024

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Stayed in May 2024

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Stayed in March 2024