In need of a lot of maintenance. Very run down, look the photos on website have been edited to make the rooms look new. Trust me they are not. The bathroom in the standard room was the worst complaint. To shut the door it brushed against the basin and toilet it was that tiny. Imagine yourself in the bathroom trying to get out you had to stand in the corner plus the fact that if you fainted and were sick no one can get inside to help you its definitely not to building codes. We stayed for 9 nights and it takes a toll on you . If we knew it was this tiny we would have never booked this room we could have had the option to upgrade or not even this hotel. The lifts were slow and 1 always broke down. The staff on reception are all miserable and not helpful at all. If they don’t like it there they should leave. We are not very fussy and hardly complain but this was not the best hotel. We can only judge by the pictures and reviews

Great location. Five minute walk to busy Times Square and the opposite side 8th avenue which was full of dining options abd souvenir stores. The bed was comfortable.

Stayed in June 2024

Hotel and the Interior shows it‘s age and is not well maintained. Broken Lights in the Bedroom and Bathroom.

The Location to the Times Square

Stayed in June 2024

There was a big layer of dust behind the bedside tables. Windows looked like they hadn't been cleaned in at least 2 years. There was an iron, but the ironing board was missing. The toilet roll holder was not properly attached to the wall. The floor was not vacuumed or mopped during my stay of almost 2 weeks. I could mention even more if I took more time.

Location is perfect for going to the musicals.

Stayed in June 2024

the rooms dont have coffee machine as you can see in the pictures. The staff is correct but not specially kind. The noise was constant in the street because there is a fire station next to it. The mattress was not very comfortable.

The location was very good, only 1 minute until Times Square, the hotel was good. Bathroom is good, but unfortunaly, the first day we have a cockroach :( The spaces inside the hotel were pleasant. The rooms are cleaned daily and you can ask for more towels if you need them, they are nice.

Stayed in May 2024

The hotel is looking a little worse for wear. Some areas look nice, for example the entrance and lifts. The room decor is pleasant. However, the carpets in the corridors are threadbare and the furniture in the rooms are scratched and chipped.

Good sized room, for New York, very close to Times Square. Comfortable and clean. Helpful and pleasant staff.

Stayed in May 2024

condition of the room and hotel Tired and in need of deep clean and new decoration, but location great.

location

Stayed in April 2024

The room didn't get very cold

Convenient to everything Nice staff

Stayed in May 2024

The room was a premium suite for 4 adults. We didn't get the premium quality, everything was very useful. The bed is broken, the drawers of the cupboard are torn off. We couldn't see out of the windows, it was so dirty. The walls were also very dirty.

I liked that it was centrally located, everything was very close.The staff was always very kind and helpful in everything..

Stayed in May 2024

When we walked inside, it reeked of marijuana. There were roaches in the room

Location was great

Stayed in May 2024

The place was shabby and run-down, far below the standards one would expect. The cleanliness was not so poor, but the facilities were not well-maintained. Overall, my experience was very unsatisfactory.

Location

Stayed in May 2024

Towel had some spots on it, there was no water drinking fountain, shower was open so it would wet the bathroom floor, there was no mini bar/fridge, the lamps at the side of the bed did not work, quite expensive just beacause of the location, the structure is of a very cheap hotel but with high prices, it says 3 stars but it is more certainly 2 or less.

Location

Stayed in May 2024

Slow elevators. But we chose to walk down the stairs everyday and sometimes we took them back up when the line was long. This isn’t a deal breaker, however, there are night clubs/bars right below the hotel that thump their music until 2-3am every night. Even on the 5th floor you could hear the bass overtop of our blasting loud white noise sound machines. Not sure how high up you could stay and not hear it, but it was loud and clear on the 5th. So ask for a super high floor and be patient with the elevator waits and you will be fine probably. Older people working front desk are not welcoming. Also, the foyer stays at about 85+ degrees like a sauna so if you plan to arrive and hang out before checkin, plan to sweat. They collect a $75/night deposit on the room for some reason even after you’ve paid in full for the room.

We stayed in 526 Premium room with bunks and a queen. It was a very spacious room, especially for NYC. The AC worked flawlessly and the room stayed cold the entire time. The beds were comfortable. You can’t beat the convenience of the location. Housekeeping employees and younger front desk employees are incredibly helpful and kind.

Stayed in May 2024

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Stayed in April 2024

Dirty hallway and staff

Location, beds and price

Stayed in May 2024

Very very very loud ventilation from nearby building Windows very dirty

Location

Stayed in May 2024

It was an older property but in New York you don’t spend much time in the hotel room.

Close to Times Square and good price.

Stayed in May 2024

HOT and small. We were in a standard room but there was no room to walk around the bed. No control over AC and temps were 70s/80s so it was very uncomfortable.

Location can’t be beat! Also best value.

Stayed in May 2024

To be honest it was not a very good experience, we checked in and was greeted by a very friendly staff member but that's where the positives stopped. Our "bed" was a double mattress sitting on top of a base that was to small for it, where you would roll to the edges you would nearly fall out. The room was dated and not maintained at all, you can also barely fit 2 suitcases and 2 people in the room which was very troublesome considering we were travelling for 5 weeks. The worse part for us was that our thermostat was not in room controlled and was stuck to hot, the first night it was 26C in our which was horrible to sleep in. We raised it with the desk which the lady said she would get back to us, raised it again when we returned in the afternoon to which we were told that we should unplug the system. Returning to our room there was no where to unplug the device and by then it was too late to get anything done. by the third night of having no sleep a maintenance person came and assisted us he organised a new room which was the last night of our stay. really poor experience.

The location is perfect, very short walk to times square, broadway district and most of that area. Easy to get to a subway and navigate around new york.

Stayed in April 2024

This is my second stay at the Gallivant, and the value is just not there. It is a little less expensive than all the other hotels in the area but it's because they're understaffed and nothing works. Climate control did not work on either of my stays. There is hot water if you wake up early enough. Wifi worked sometimes. Some electrical outlets worked, some did not. Housekeeping comes to your room at 8:00 in the morning and says "Oh we're sorry, we thought you were checking out," but it's to make sure you're awake because they only work from 7am to 2pm and will skip your room if you're in it when they go to clean it.

You can't beat this location.

Stayed in May 2024

AC was not working when we arrived. It was 83 in the room by the time we left for dinner. They got our window AC unit working while we were out, but never cooled down completely. Was still 76 in there the next morning when we left. Water from the shower goes everywhere due to no real door and no bath mat/towel. No fridge in the room.

The location was awesome. Staff was very friendly and quick to help us with needs/concerns. They get an A+.

Stayed in May 2024

First room I went into..a BIG bug. Upon leaving, I asked the desk clerk to call a cab and she said that would be $40 to Penn Station. I told her I our cab there, during traffic was only $11. She said..oh you want the yellow cab, you'll have to go get that yourself. Alot of maintenence needed done.

Location was great

Stayed in May 2024

It’s old and shabby

Excellent location

Stayed in May 2024

Only one elevator for 16 floors. The other was bad all time. It tooks a lot of time to go to the street and rooms. Our room had air conditioner with no controls avalilable it was very loud. I cant turn off

Location very good

Stayed in May 2024

The furniture was falling apart, chest of drawers didn’t open properly, and air con was faulty. The lifts were dreadful, there were 2 tiny lifts which allow 7 people at a time and they you’d wait for 30 minutes before they came. It was ridiculous. Constant noise and dark room as there were huge air con units outside bedroom windows.

Location was fab.

Stayed in May 2024