Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Missouri hotel reviews
  4. Saint Louis hotel reviews
  5. Reviews of Tru By Hilton St Louis Downtown Mo

Reviews of Tru By Hilton St Louis Downtown Mo 3 stars

1221 Locust Street, Downtown St. Louis, Saint Louis, MO 63103, United States

#56 of 71 hotels in Saint Louis

Guests' Choice

Review score

Based on 244 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    7.8

  • Facilities

    7.9

  • Staff

    8.3

  • Value for money

    7.6

  • Free WiFi

    7.9

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 14 November 2024

    8.0
    Good value for money.
    • Business trip
    • Group
    • Queen Room with Two Queen Beds and Walk-In Shower
    • Stayed 1 night
    • Submitted via mobile

    $75 for a dog to join you in your $125 is exorbitant. Sorry, but that’s not „pet friendly“. 🤷‍♂️

    Good breakfast and great location. Good value for money

    Stayed in November 2024

  • Reviewed: 11 November 2024

    8.0
    Secluded location, downtown easy access to highways with 24hr security.
    • Leisure trip
    • Solo traveller
    • King Room with Walk-In Shower
    • Stayed 1 night

    Luckily, I was able to get a metered park in front of the hotel but if you had someone to visit or pick you up, good luck. The only option is paid parking.

    The staff was friendly, 24hr security, breakfast was great and coffee/tea available 24hrs. Rooms weren't ready at check-in but the FSR offered me a late check out for being patient.

    Stayed in October 2024

  • Reviewed: 9 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Walk-In Shower
    • Stayed 4 nights
    • Submitted via mobile

    Our toilet stopped working. Fixed and it stopped working again. Called to have someone come again and it started working so they didn't need to come in. And then the next morning it wasn't working again.

    Location was great

    Stayed in November 2024

  • Reviewed: 3 November 2024

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds and Walk-In Shower
    • Stayed 1 night
    • Submitted via mobile

    It didn't have a Hilton feel and the breakfast was the poorest quality. It felt very Motel 6 for the breakfast.

    The location and building history.

    Stayed in November 2024

  • Reviewed: 28 October 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds and Walk-In Shower
    • Stayed 1 night
    • Submitted via mobile

    There are scammers in that neighborhood and just Missouri in general

    The hotel room and amenities relative to the price is way above expectation

    Stayed in October 2024

  • Reviewed: 25 October 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Roll-In Shower - Mobility and Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    One of the bedsheets had a stain on it.

    Room was nice and spacious. Very comfy. Staff was very nice and helpful. Within walking distance of the concert venue.

    Stayed in October 2024

  • Reviewed: 23 October 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Roll-In Shower - Mobility and Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    Some of the amenities were not working, some plugs, TV, the location, no parking only with a fee

    The hotel was ok, the breakfast was good

    Stayed in October 2024

  • Reviewed: 15 October 2024

    7.0
    The staff was nice and helpful. The location was close to the event I was attending.
    • Leisure trip
    • Couple
    • King Room with Walk-In Shower
    • Stayed 2 nights
    • Submitted via mobile

    The elevators didn’t work and weren’t clean.

    Nothing

    Stayed in October 2024

  • Reviewed: 26 September 2024

    6.0
    Decent. The roller ran off and on all night
    • Business trip
    • Solo traveller
    • King Room with Walk-In Shower
    • Stayed 1 night
    • Submitted via mobile

    They charge you $45 to park each night

    Stayed in September 2024

  • Reviewed: 26 September 2024

    6.0
    Good price with SMALL rooms
    • Leisure trip
    • People with friends
    • King Room with Walk-In Shower
    • Stayed 2 nights
    • Submitted via mobile

    No parking other than expensive valet. My room was not ready until over an hour after my promised check in time. The room was small with limited places to sit or put your clothes. It would appear that all original rooms were remodeled into 2 rooms.

    The location and price were good.

    Stayed in September 2024

  • Reviewed: 24 September 2024

    6.0
    In for ball game. Will not be recommending this hotel or booking again
    • Leisure trip
    • Group
    • King Room with Walk-In Shower
    • Stayed 1 night
    • Submitted via mobile

    Only one elevator was working. Missing carpet outside our elevator on our floor. No parking and valet parking price cost was outrageous!

    Good location to walk to baseball game

    Stayed in September 2024

  • Reviewed: 23 September 2024

    8.0
    Good hotel but pricey
    • Leisure trip
    • Solo traveller
    • King Room with Walk-In Shower
    • Stayed 1 night
    • Submitted via mobile

    Valet parking price is ridiculous and the street parking costs.

    The room had everything that you need. There is also a gym

    Stayed in September 2024

  • Reviewed: 22 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Walk-In Shower
    • Stayed 1 night
    • Submitted via mobile

    Facilities & breakfast

    Stayed in August 2024

  • Reviewed: 12 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Walk-In Shower
    • Stayed 1 night
    • Submitted via mobile

    They need more valet personnel, but it was so busy so I understand. Because we had to pay vallet and street parking before they could park the car which was additional cost

    Location

    Stayed in August 2024

  • Reviewed: 25 July 2024

    7.0
    Great hotel with lovely staff, unfortunately they couldn’t fulfill our requests
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Walk-In Shower
    • Stayed 4 nights
    • Submitted via mobile

    The room wasn’t serviced, we asked twice on the first day and it still didn’t get serviced. We then asked for it to be serviced for the remainder of our stay, but again it was not.

    The size of the room was great. The included breakfast was good, could have been hotter though.

    Stayed in July 2024

  • Reviewed: 21 July 2024

    7.0
    The staff made the stay pleasant.
    • Leisure trip
    • Couple
    • King Room with Walk-In Shower
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t like not knowing about the additional parking fees, and we were charged more than what was advertised on booking.com

    The property was close to a venue we attended.

    Stayed in June 2024

  • Reviewed: 19 July 2024

    6.0
    You pay for what you get..
    • Leisure trip
    • Couple
    • King Room with Walk-In Shower
    • Stayed 3 nights
    • Submitted via mobile

    Very good price. But you pay for what you get.. staff was overall friendly but I had contacted the front desk for maintenance related issues in the room and was forgotten about both times. Was not busy either when I walked down to bring up my issues.

    Stayed in July 2024

  • Reviewed: 6 June 2024

    7.0
    for the price a nice stay
    • Leisure trip
    • Solo traveller
    • King Room with Walk-In Shower
    • Stayed 1 night

    the breakfest scramble eggs

    The breakfest was good , Orange juice and coffe was excellent . breakfest location was nice ,not sitting on top of each other. The only letdown I think was the breakfest eggs , the scramble eggs did not have any taste powder ? The hotel location was perfect for me ,near the Amtrak station,and the Arch For the price a nice stay John

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Tru by Hilton
    • Family with young children
    • Queen Room with Two Queen Beds and Walk-In Shower
    • Stayed 2 nights
    • Submitted via mobile

    Parking because part of the street was closed so it was hard to find a place to park. We had to pay a parking meter all 3 days. Their valet parking was $45 a day for them to park it on the street.

    Clean room, nice view, great free breakfast, friendly staff.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room with Walk-In Shower
    • Stayed 1 night
    • Submitted via mobile

    Room was a bit small Breakfast too many families no space not enough food

    Location

    Stayed in April 2024

  • Reviewed: 14 April 2024

    6.0
    Clean rooms and good view
    • Leisure trip
    • Couple
    • King Room with Walk-In Shower
    • Stayed 1 night
    • Submitted via mobile

    Not great for walking to attractions and parking is difficult

    Clean property with nice comfortables rooms

    Stayed in April 2024

  • Reviewed: 3 April 2024

    8.0
    Decent downtown hotel
    • Leisure trip
    • Family with young children
    • King Room with Walk-In Shower
    • Stayed 1 night
    • Submitted via mobile

    The room is a bit basic and felt a little empty although it has everything you need for a short stay. I thought it was a little expensive for what you get.

    Very close to Enterprise Center, the Gateway Arch National Park and other downtown attractions. Front desk staff were friendly and helpful. Clean and good for a short visit to St Louis. Comfortable beds.

    Stayed in April 2024

  • Reviewed: 18 March 2024

    7.0
    The location is convenient if you need to stay downtown. I was disappointed because no one cleaned our rooms. Thebes was
    • Leisure trip
    • Family with young children
    • King Room with Roll-In Shower - Mobility and Hearing Access
    • Stayed 3 nights
    • Submitted via mobile

    The valet parking cost and no one cleaned our room.

    The room was spacious and the staff were friendly.

    Stayed in March 2024

  • Reviewed: 19 February 2024

    8.0
    Pleasant stay at a nice place, but limited access to food.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds and Walk-In Shower
    • Stayed 3 nights

    The breakfast was delicious, but not enough waffle and pancake makers. Took a little too long to get the food, as there was a pretty good line for these things. The location is decent, but not enough food options in the area. With no room service at the hotel and very few local restaurants, it was more difficult to get food than it should have been. Staff and facilities were good. Valet parking was handy, but too costly.

    The breakfast was delicious, but not enough waffle and pancake makers. Took a little too long to get the food, as there was a pretty good line for these things. The location is decent, but not enough food options in the area. With no room service at the hotel and very few local restaurants, it was more difficult to get food than it should have been. Staff and facilities were good. Valet parking was handy, but too costly.

    Stayed in February 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!
gogless