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Reviews of Tru By Hilton Chesterfield Township Detroit 3 stars

45301 Marketplace Blvd, Chesterfield, MI 48051, United States

#2 of 5 hotels in Chesterfield

Guests' Choice

Review score

Based on 162 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    9.2

  • Facilities

    8.9

  • Staff

    8.8

  • Value for money

    8.5

  • Free WiFi

    5.0

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Showing 1 – 25

  • Reviewed: 27 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Walk-In Shower
    • Stayed 2 nights
    • Submitted via mobile

    The shades for the room were unique but let the street lights shine into the room. Did not like that.

    Everything was very clean, nice decor. Good room size.

    Stayed in September 2024

  • Reviewed: 20 September 2024

    7.0
    Room decor is relaxing but compact for the price
    • Leisure trip
    • Solo traveller
    • King Room with Walk-In Shower
    • Stayed 2 nights
    • Submitted via mobile

    No coffee maker in the room

    General atmosphere and services were favorable

    Stayed in September 2024

  • Reviewed: 10 September 2024

    9.0
    Comfortable stay in Chesterfield.
    • Leisure trip
    • Solo traveller
    • King Room with Walk-In Shower
    • Stayed 2 nights
    • Submitted via mobile

    The prices of grocery items, i.e., snacks and drinks, were kind of high.

    The hotel is fairly new, the place was very clean, the room was perfect for a solo traveler. I liked that I had access to streaming services on the TV,and hotels need to move in that direction. They had a decent breakfast for patrons.

    Stayed in August 2024

  • Reviewed: 9 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Mobility and Hearing Access
    • Stayed 2 nights
    • Submitted via mobile

    The water pressure in the shower

    I liked how clean and how friendly the staff was

    Stayed in September 2024

  • Reviewed: 6 September 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room with Bath Tub - Mobility Access
    • Stayed 3 nights
    • Submitted via mobile

    No way to block out the light from parking lot lights in my room.

    Stayed in September 2024

  • Reviewed: 26 August 2024

    9.0
    Tru Hilton Chesterfield MI
    • Leisure trip
    • Couple
    • King Room with Walk-In Shower
    • Stayed 2 nights
    • Submitted via mobile

    Rooms were on the small side. No coffee in the room.

    Staff was friendly. Rooms were very quiet.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility and Hearing Access
    • Stayed 2 nights
    • Submitted via mobile

    The only drawback was no pool

    I love how modern it is! Very up to date! The staff was awesome! Nicole at the front desk was great! She helped me confirm my reservation befoehand and when we checked in! The place was immaculate! The lobby has lots of seating and a foosball table! They have a gym but no pool! I love the rooms because there is no carpeting! Very clean! A nice size bathroom and bedroom! Large screen TV that had a nice Welcome message on the screen! They have automated shades for the window! We were in a handicap accessible room with a shower chair and hand rails! A fully stocked bathroom with lots of amenities such as wall mounted soap and lotion dispensers and shower gel and shampoo and conditioner in the shower! The breakfast was delicious! The first day they had scrambled eggs and sausage and the second day they had bacon and mini omelettes! And they have an automated pancake maker, bagels toast, muffins and different kinds of juice and milk! Even almond and soy milk! The attendant was very friendly! The location is great! Right across from a Walmart and close to other stores and restaurants and gas! Close to lots of attractions such as The Great Lakes Outlet Mall with Legoland, The Rainforest Cafe & an aquarium! Also Barrymore's Amusement Park & a great chocolate place called Sanders Chocolate! Love the area! Will definitely be back!

    Stayed in August 2024

  • Reviewed: 22 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room with Walk-In Shower
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast not satisfying. The pancake making right in middle of breakfast bar caused a bottleneck each morning...need to rethink the layout. Also very little choice of other breakfast items.

    Loved the clean modern decor. Was inviting right from entering.

    Stayed in June 2024

  • Reviewed: 19 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Mobility Access
    • Stayed 1 night
    • Submitted via mobile

    No pool

    Very clean

    Stayed in June 2024

  • Reviewed: 17 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Walk-In Shower
    • Stayed 2 nights
    • Submitted via mobile

    Location is great. Second time we have stayed there. Rooms are comfortable, stylish and up to date. Would recommend this hotel to anyone staying in the area.

    Stayed in June 2024

  • Reviewed: 31 May 2024

    7.0
    Nice nice hotel very clean
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Walk-In Shower
    • Stayed 3 nights
    • Submitted via mobile

    Advertised pool and there wasn't one. Breakfast could be better

    Beautiful hotel great staff very clean

    Stayed in May 2024

  • Reviewed: 21 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Walk-In Shower
    • Stayed 2 nights
    • Submitted via mobile

    Wayer pressure very poor and took a few minutes for hot water

    Stayed in May 2024

  • Reviewed: 9 May 2024

    7.0
    BOOKING.COM VS TRU HILTON
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Mobility and Hearing Access
    • Stayed 1 night
    • Submitted via mobile

    So I wanted to book another night and the process because I booked thru your site made it close to impossible...I should of just been able to phone in another night...so I had to wake up and Book the room thru ur app again, I'm not sure why Booking.com and TRU HILTON can't find a way behind scenes so the guest can continue to sleep lol..once I booked thru the app again, I apparently booked the incorrect room. .sooo not could I return to my room and wake up I had to move to the room that I actually booked.. So they said wait ..I continued to get ready for my day and they said rooms ready as I moved my stuff over opened the door and heavy smell of weed exited the door as I opened it...I am very easy to work with as I also am in Customer service field...I said imma leave my Cary loaded and return later ....NP AND by the way Lerora already had a plan before speaking to me to compensate for the inconvenience...she gave me her info and next month she already has me set up to receive a discount for my stay...not was she proactive but her relations with her team was very impressing...I do have to say that I fully 100% beleive that they love working for her and for HILTON....I beleive the process should be mainstreamed better with Booking.com I beleive the hotel has their hands tied with the procedure.. I am not upset angry or regretful for staying here. .I'll continue just because of Lerora and her staff!! 10 outta 10 from a manager also that diffuses customer issues and we all know alot to DONT FORGET! Instead we need to pay attention to how the issue was handled and how they function as a company...THAT SPEAKS VOLUMES. SEE YALL NEXT MONTH THANK U!!!!

    So the establishment is amazing!! All the front clerks are SOOO nice!!! Very accomadating..

    Stayed in May 2024

  • Reviewed: 23 March 2024

    7.0
    Enjoy my stays.
    • Leisure trip
    • Couple
    • King Room with Walk-In Shower
    • Stayed 5 nights
    • Submitted via mobile

    No comment

    The breakfast was awesome and good staff.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds and Walk-In Shower
    • Stayed 1 night
    • Submitted via mobile

    Need microwaves in room

    Stayed in March 2024

  • Reviewed: 30 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility and Hearing Access
    • Stayed 5 nights
    • Submitted via mobile

    It didn't have milk for breakfast, it was all non dairy options.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    9.0
    Clean, friendly staff & great location.
    • Leisure trip
    • People with friends
    • King Room with Walk-In Shower
    • Stayed 2 nights
    • Submitted via mobile

    The room was a little small, the lack of closets sucked to be honest. While there was space to hang up our clothes who wants to look at all that hanging out there in the open.

    The staff, and location were great. Nice to have breakfast available in the morning as well.

    Stayed in December 2023

  • Reviewed: 28 October 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • King Room with Walk-In Shower
    • Stayed 2 nights
    • Submitted via mobile

    Could hear people talking in the next room, doors closing, toilets flushing etc

    Very comfortable and clean

    Stayed in October 2023

  • Reviewed: 17 October 2023

    9.0
    I would advise this Hotel
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Mobility Access
    • Stayed 1 night
    • Submitted via mobile

    Breakfast

    Everything Very nice stuff

    Stayed in October 2023

  • Reviewed: 5 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Walk-In Shower
    • Stayed 2 nights
    • Submitted via mobile

    Location and friendly staff

    Stayed in September 2023

  • Reviewed: 22 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Walk-In Shower
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast hour could be an extra hour

    Location

    Stayed in August 2023

  • Reviewed: 26 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Walk-In Shower
    • Stayed 3 nights
    • Submitted via mobile

    No pool but a work out room Too many kids running around the hotel, some event happening

    Stayed in July 2023

  • Reviewed: 26 July 2023

    8.0
    Absolutely great hotel!
    • Solo traveller
    • Queen Room with Two Queen Beds and Walk-In Shower
    • Stayed 4 nights
    • Submitted via mobile

    The only downside was the breakfast. I would have coffee, sit outside and go to a cafe to eat.

    The hotel was very nice and clean. I absolutely loved the decor and activities provided for the kids. The outdoor seating area was very nice as well. All around I really liked it and plan on staying again!!!!

    Stayed in July 2023

  • Reviewed: 20 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Walk-In Shower
    • Stayed 2 nights

    The GM was very rude to some of the fishermen who had boats parked in the parking lot and threatened to call the police on them.

    Very nice. Plenty of options to choose from.

    Stayed in July 2023

Showing 1 – 25

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