I had very noisy neighbours who I could hear talking and their TV was very loud. Not great noise protection between rooms

The hotel was in a great location close to the centre of Palm Springs. The staff were very pleasant and helpful and the room was spacious and clean.

Stayed in May 2024

Excellent location. Early bird coffee at the lobby for free

Stayed in April 2024

Breakfast not good. Cannot recommend eating breakfast at the hotel.

Great room. Friendly staff. Excellent location close to down-town.

Stayed in December 2023

Better selection and quality of food.

Excellent location. The breakfast food was very ordinary.

Stayed in April 2023

I loved everything for the most part but your rooms are WAY too expensive...for what you get. Your prices should be around $250.00.

Stayed in December 2022

need breakfast included. no laundry. gym is small

staff and AC and pool

Stayed in August 2022

The decoration, and the jazz playlist by the pool

Stayed in August 2022

food selection was poor giving no encouragement to eat on the property

good location

Stayed in June 2022

I didn’t like how you could hear everything happening in the room above us, especially the walking around.

The pool area was beautiful and very relaxing.

Stayed in May 2022

The bar/restaurant hours -- very disappointing. 8 am - 4 pm?

Location was great - walkable to the main drag with restaurants and shops, safe and quiet.

Stayed in May 2022

I stayed there one night and the room was great. I stayed there a second night, in a different room, and there was no USB plug in. I had forgotten my plug on my phone charger but had the USB cord. The first room had it and the second room didn't. I was disappointed as you can buy alarm clocks for the room with USB outlets. I was further disappointed that the hotel didn't carry extra chargers for situations like this. The price was a bit high for how dated the property is but in all fairness, it was fairly competitive with other hotels in the area and the location is great.

The location is perfect and the staff are friendly and helpful. I like that they have coffee in the lobby in the morning, ATM machine in the lobby, etc.

Stayed in April 2022

Usually when you stay at a marriott 4 nights you get the fifth night free - not here. Not alot of special room amenities for Autograph Collection hotel. No plastic laundry bags, small soaps.

the location and staff were great - front desk staff was great, kitchen and housekeeping too!

Stayed in April 2022

The hotel is quite expensive and extras, such as drinks at the bar and breakfast don't come cheap. As a result we tended to take our refreshments elsewhere (a lousy £/$ exchange rate didn't help!) We had breakfast at the hotel on one day only and felt that for what we paid, it did not represent value for money, nor were the quantity and quality that great. When a visitor to the States I always like the idea of going out for breakfast anyway, but for the same money we were able to get better food and double the quantity elsewhere.

It has to be understood that by US standards, this is an historical hotel and it does not come "with all mod cons". However, it is a hotel with character which has a wonderful feel to it. The rooms are spacious and clean. We stayed for two weeks and enjoyed every moment. Although located on a main road, as soon as one walked through the hotel front door, a feeling of calm descended. There is a daily charge for valet parking, but the valet service was efficient and each morning our car re-appeared within a couple of minutes of our request for it to be retrieved.

Stayed in March 2022

They put us in a room that was the closest to the parking lot. Headlights in our room, if we kept the shades open. The hot tub wasn't working. The pool was very cold. Parts of their hotel (the little cute balcony) weren't taken care of or open for use. Check in was very slow, since "our room wasn't ready yet".

The location is fine....right on the main strip, but not close to "downtown" though. I liked the overall architecture of the hotel. Free water. Free coffee in the morning..

Stayed in March 2022

The price was just too high for the small room we received and no additional amenities such as complimentary breakfast and parking. While a coffee maker was provided there was no bottled water in the room.

The location was excellent being central to downtown with a number of eating establishments in walking distance. The room was comfortable and clean and the staff was friendly. The property and grounds were attractive and well kept.

Stayed in February 2022

It was a little small and the shower design is ridiculous, at least in my room. There is no way to turn on the shower without getting blasted with cold water.

The bed was very comfortable and the room was clean.

Stayed in February 2022

the Jacuzzi not open, the Bar selection was minimal- the room was along the highway and can get a bit loud with the traffic going by.

location is Great to many restaurants, the bar inside was fun to watch some Football

Stayed in January 2022

noisy pool pump loud street windows overlooked parking lot so curtains were kept closed the whole time

small comfy feel pretty courtyard areas

Stayed in November 2021

No clean policy, should have at least delivered more towels and supplies

Location, size friendliness of staff

Stayed in September 2021

Not a place if you like modern style hotels. This hotel screams Palm Springs and more Spanish theme.

Location was great, cute interior, and friendly staff especially the bartender.

Stayed in June 2021

There was no self parking I didn't like the idea of having to pay $23 a night for valet

Stayed in August 2021

The pools aren’t big enough to accommodate all the guests and fill up very quickly. There was one large group that took over half of one pool and blasted their own bad music in violation of hotel rules.

Great location, beautiful property, friendly and attentive staff.

Stayed in August 2021

air conditioning unit too loud, it kept waking me up when on auto

breakfast was convenient.

Stayed in July 2021

They make you vallet. And then charge you per night to vallet.

Stayed in February 2024