3000 Valley Hills Trl NW, Cleveland, TN 37311, United States
#10 of 21 hotels in Cleveland
Guests' ChoiceBased on 459 hotel reviews
7.8Cleanliness
8.3
Comfort
8.2
Location
8.4
Facilities
7.9
Staff
8.3
Value for money
8.3
Free WiFi
7.8
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End of dialog contentReviewed: 4 May 2024
Veronica
United StatesNo coffee maker in room Need my coffee
No breakfast facility
Stayed in May 2024
Reviewed: 3 May 2024
Martha
BrazilClean and quiet
Stayed in April 2024
Reviewed: 18 April 2024
Cindy
United StatesThe room was very clean although we had to get the night manager to.open our door because the safety latch was locked and the curtain was stuck.in it. But that was the only problem.
Stayed in April 2024
Reviewed: 31 March 2024
Dave
United StatesWish we had one more bath towel. Especially when a female has long hair and extra towel is needed
Simple experience
Stayed in March 2024
Reviewed: 13 February 2024
Clay
United StatesVery dated and bare bones.
Clean and very affordable
Stayed in February 2024
Reviewed: 12 February 2024
Ruth
United StatesNot being able to use the Landry and I could not get another weeks stay because only one handicap room the other one was closed. I had to go to Red Roof Inn.
The facilities were kept clean but I did not use the laundry because the last time I used it turned out really bad.
Stayed in February 2024
Reviewed: 26 January 2024
Ray
United StatesNice and clean
Stayed in January 2024
Reviewed: 11 January 2024
Cindy
United StatesMore places to walk the dogs, but really not a problem.
They allowed 2 dogs for no extra fee, which is why we chose them. Very nice staff and the room was clean and comfortable.
Stayed in January 2024
Reviewed: 2 January 2024
Marie
United StatesSet up was just weird if you stayed upstairs couldn’t enter from outside, had to go inside to enter the room and the walls are thin. You can hear everything.
Clean and property kept up well. Easy to check in
Stayed in January 2024
Reviewed: 14 December 2023
Deborah
United StatesNeed soft chair.
Great location for my show.
Stayed in December 2023
Reviewed: 9 December 2023
Luther
United StatesIt was a friendly place and staff. The room was larger than normal.
Stayed in December 2023
Reviewed: 18 November 2023
Colleen
United StatesNeed a hook inside of shower room door. No table.
Stayed in November 2023
Reviewed: 15 November 2023
Michael
United Statesparking was not good for large vehicle/trailer
no breakfast available
Stayed in November 2023
Reviewed: 9 November 2023
Angela
United StatesThe bed was too hard for me. The stairs were hard to climb.
The rooms were very clean. All of the staff were friendly. The area was safe. Plenty of restaurants and shopping nearby.
Stayed in November 2023
Reviewed: 9 November 2023
Donell
United StatesNo coffee
Location
Stayed in November 2023
Reviewed: 9 November 2023
Brad
United StatesVery poor mattress. Bed a really low as well.
Location
Stayed in November 2023
Reviewed: 9 November 2023
Tenny
United StatesVoc gasses. Had to switch rooms.
Price and location.
Stayed in October 2023
Reviewed: 6 November 2023
Foster
United StatesLumpy bed and no soft chair to sit in.
The room being clean.
Stayed in November 2023
Reviewed: 6 November 2023
Corey
United StatesLot of interstate traffic noise and general noise from hotel guests coming in late and leaving early. Easy to get to but harder to get back onto the main road.
Room was up to date. Close to interstate and main street in Cleveland. DoorDash had no problem getting to me.
Stayed in November 2023
Reviewed: 30 October 2023
Nancy
United StatesThere was nothing that I did not like
this location did not have breakfast....location was great..easy to find...grounds was good..Room was clean and big....Bed was comfortable... Tv awesome...
Stayed in October 2023
Reviewed: 17 October 2023
Daniele
United StatesI found hair in the bathtub.
Convenient and spacious.
Stayed in October 2023
Reviewed: 9 October 2023
Jenora
United StatesNo coffee pot in room 😞
Clean. friendly. quiet. and location location location the view is beautiful
Stayed in October 2023
Reviewed: 9 October 2023
Roxanne
United StatesThat they said it has a tub so I thought you could take a bath and not a shower. They had the drain covered so you could not take a bath. The lighting in the room could have been better
That the room was spacious and clean
Stayed in October 2023
Reviewed: 29 September 2023
Dale
United StatesThe parking situation was a bit peculiar because of driveway access to the rear buildings. Couldn't park directly in front of our room because it would block the side driveway.
Friendly staff and nice accommodations. Large room they called a quadruple room. It had 3 double beds in it which worked perfectly for us. Not sure why they called it quad.
Stayed in September 2023
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