housekeeping only every other day and the minimalistic breakfast is only distantly related to a real breakfast

Stayed in July 2023

I was expecting 2 toilets and it only had 1. Also the floor in the bathroom was a little dirty. It had a small sofa in the living room and not very much sitting furniture.

The location was very good and help with the broken toilet was fixed promptly. The staff was always courteous & helpful.

Stayed in June 2023

The TV kept working off and on. The shower wasn’t working properly.

I liked the breakfast and the comfort of the bed.

Stayed in June 2023

The common breakfast room area was in poor shape. Multiple leaks in the ceiling that required buckets placed under them. Also, the ice machine in the hallway before the breakfast room was leaking and had towels in front of it during my entire stay.

The room (suite) layout was very nice. Comfortable beds, linens, towels.

Stayed in May 2023

somewhat dirty-floors felt dirty, pillows were terrible. very musty smell the doors and walls were very dinged up and need to be painted-looked more rundown that I would have thought it would be.

bed was comfortable, available kitchen

Stayed in November 2022

A) Lots of drawers and cabinets had edge damage B) Room 309 seemed to be missing a smoke detector C) Ceiling detector seemed opened-or-cracked D) Check-in staff inaccurately informed me that there were no fitted sheets nor fuzzy blankets E) Signage in entryway indicated that only persons with cardkeys could enter, even though one of the doors was open for check-in F) Elevator appears to be behind a hallway door that requires keycard access (signage indicating the location of the elevator would be helpful for each floor) G) Staff did not understand what services the state's "hotel tax" funded, and provided inaccurate information about the refundability of "hotel tax for stays lasting longer than 30 days" H) Clock radio in room 309 could not handle automatic daylight savings time, because the older clock did not have settings for "year", "day & month", and "manual or automatic daylight savings time" settings (hotel can upgrade to more modern, automatic-daylight savings time clock-radios) I) It seemed check-in staff gave wrong information about bedding and sheets, only because there were others in-line behind me, attempting to check-in (why misinform me about the availability of blankets and fitted sheets? Is more training for such staff necessary?

1) Infrared stove in-room 2) Convection oven in-room 3) Dishwasher with detergent and rinsing chemicals in-room 4) Sink disposal in-room 5) Full-sized refrigerator in-room 6) Toaster in-room 7) Coffee maker in-room 8) Microwave as part of kitchenette 9) Cutlery and food preparation set present 10) Dish, bowl, and pots & pans included for room use 11) Asymmetrical sofabed, easy to sleep on as couch, or as unfolded sofabed 12) Track lighting above desk area helpful for lighting 13) Wheeled table that fits under writing desk was convenient for configuring room 14) Multi-water pressure showerhead 15) In-shower, refillable bottles for shampoo, conditioner, and body lotion (sometimes bath bubble soap, too) makes it easier to get in and out of the shower quickly, without having to open small plastic bottles and array them in the shower 16) In-room joined recycling-and-waste bucket makes it easier to sort recyclables 17) Breakfast available downstairs, even with Suite style kitchenettes 18) Shape of couch pillows was well-selected for reclining 19) Carrying table fit over wheeled seat 20) Fuzzy blanket was part of sofabed kit, which was included in-room 21) In-room thermostats were convertible to Centigrade from Fahrenheit temperatures

Stayed in October 2022

When booking 3rd party it be better for them to contact each other with the prices instead of repaying 2x again and getting reimbursed they don't see ur on a budget or vacation doesn't matter the situation it should of been done right 1st time

I didn't try it

Stayed in October 2022

pillows

breakfast was great! a really great value. very quiet at nite. staff was very very courteous.

Stayed in September 2022

Ther room was clean but there was ripped carpet and holes in the wall leading to the room

We loved Zach anf his customer service - He went above and beyond for all /

Stayed in September 2022

Property could be updated a bit, but overall nice for what we paid.

Zach was friendly and helpful.

Stayed in August 2022

The breakfast was just ok. My husband has celiac and can’t eat gluten. He could eat very little of what they had to offer because the hot breakfast was not gluten free. Also the curtains in the room were dirty. It looked like there was salsa speckled on the curtains.

The location was great. It was pretty close to Red Rocks. The staff was also really friendly.

Stayed in August 2022

Not as clean or updated as I was expecting for the price. Not a good value.

Location out of downtown

Stayed in July 2022

Room is a little dated, but not the end of the world. Hotel sits at an intersection so a little road noise, but not terrible.

Decent breakfast. Full kitchen was great. Comfortable and clean room.

Stayed in May 2022

The pool and hot tub were unavailable

friendly staff and clean room

Stayed in May 2022

I was not informed about when breakfast was available or the fact that I had to request housekeeping. The breakfast was just so-so.

I enjoyed the kitchenette and the spacious suite.

Stayed in May 2022

Kitchen didn’t include silverware.

Location was great! Breakfast was great!

Stayed in August 2021

The staff horrific experience ever

Staff was horrible Kim the front desk manager by far is the worst most rascist person

Stayed in February 2024

The previous property we stayed at was a two bedroom with two bathrooms bd very spacious!

There really wasn’t much to like about this property. Compared to the Townplace Suites we stayed at in Dodge City, this place was not clean and a very small bathroom . Not much for breakfast either. Will not stay here again

Stayed in October 2023

The staff charged me for my stay even though I prepaid through booking.com. The process to get a refund from them has been awful. Every time someone has said they were going to see what they could do and would call me back, no one would call back. Every time I call for an update, they’re rude and disrespectful and treat me like I’m the one who did something wrong. That includes management.

Stayed in September 2023

I could smell cigarette smoke in my room, however the front desk offered me another room, which was much better.

It was convenient in location, staff was very nice. Stayed 8 nights.

Stayed in August 2023

Pool was closed for maintenance.

Stayed in August 2023

Room not clean, room run down extremely, lights burned out, dead bugs in lights, doors very difficult to open, breakfast items out most days.

Location excellent, Staff superb.

Stayed in August 2023

Rooms need updating

Staff

Stayed in July 2023

Toilet could be upgraded to taller elongated one.

Comfy beds. Spacious room. Wonderful breakfast with good variety. Friendly staff.

Stayed in July 2023