Was difficult to find reception desk when we were coming from the Uber drop off area. All the corridors are very dark, especially by the lift doors.

Stayed in September 2024

The bathroom in our room, the wallpaper was coming apart.

The location

Stayed in September 2024

House keeping is bad. My room was not cleaned for 2 days, I had to call for service.

Pool is nice

Stayed in August 2024

Price of everything. Everything has a charge. You don't feel valued. Refrigerator in room is ridiculous with charges.

At checkin they could have told us about the parking situation. Strip view, but couldn't see anything except airport and opposite strip view my kids wanted to see.

Stayed in August 2024

The view from the room wasn’t that nice. The pool was very far, same place as the Mandalay Bay pool Needs to go like 10 min walk from my room to the pool. It would improve my experience if the pool was in Delano building. I would give 10/10 if they had their own pool in their own building. The way to the pool was too long + you need to walk in Mandalay Bay hotel which is for my opinion way less nicer. There was also not many umbrellas at the pool and in 42 degrees you might need an umbrella.

The hotel is amazing!! So beautiful so stylish and modern design. The lobby and the room exceed expectations. Room was stunning!! Huge bath, 2 sinks I stayed in a corporate reservation then personal one The corporate was 1 king bedroom and the personal was 2 queen I’d recommend the king suite. It is connected to Mandalay Bay where you can enjoy all the facilities such us casino and restaurants But still have separation and can feel a more relaxed and boutique atmosphere.

Stayed in August 2024

Room was not cleaned daily.

Cleanliness of the room.

Stayed in July 2024

Great property, very clean

Stayed in July 2024

Its a small hotel adjacent to mandalay bay. I love the vibe. Good for those that like vegas but don’t want to be surrounded by slot machines the second you walk in.

Stayed in July 2024

Our room wasn’t ready until after 16:30 in spite of registering at 13:00. We sat in the lobby watching people check in and get room keys while we waited.

The rooms are very spacious and comfortable. The vibe in the hotel is very chilled. The pool area is really good.

Stayed in June 2024

Having to pay for Tea and Coffee facilities in the room

The rooms are lovely

Stayed in May 2024

A bit annoying to get anywhere. But we didn’t mind the walk most times.

Nice 5 star hotel. Loved the pool options and views.

Stayed in April 2024

Pool is too far away

Great look and location

Stayed in May 2024

I choose this resort because I do not gamble nor do I smoke. It is known for its spa like aromas and no casino on first floor. My family checked in during the week and things were great. Once the weekend started one day I smelled marijuana in my room as though someone went in and literally was smoking in the living room. This happened twice in one week. However the staff informed me that this was a smoke free resort and sometimes people break the rules and the smoke comes from the air vents. They fixed the problem asap twice and made sure dinner was on them for out inconvenience. Despite the ignorance of other travelers who do not respect others experiences or rules I would definitely stay here again.

My family loved the large suite. I was clean and smelled like we were in a spa. The location was close to my mom who stayed in the Mandalay bay side but with no Casino or smell of smoke like the Mandalay bay. The breakfast there was so good and convenient. I loved the separate pool with two different levels and more quiet that the Mandalay Bay side but easily accessible to that side of the pool. I absolutely loved the staff they were attentive and showed personal interest in my stay and the service was well above my expectation. I was greeted by Brianna from Valet and when the front desk staff became busy she helped checked me in our room without delay. I had an issue with my first room and Cherelle in the front desk went above and beyond her customer service and fixed my problem so fast and was so compassionate she really impressed me and my family! There was one more front desk staff he was fabulous and I am upset at myself because I can not remember his name but kudos to this resort and its staff for making my experience memorable!!!!!

Stayed in April 2024

The pool areas are really over crowded and run down. Poor quality furniture. There is a mini bar with a sensor so you can’t use it for your own things. Everything is charged as an extra. Hotel looking tired - not up market at all. Domino’s convention was on when we were there

Good location. Nice sized room. Nice bath tub

Stayed in May 2024

The distance between the Vegas strip to hotel

The design was amazing the rooms as well.

Stayed in April 2024

The end of the strip is a but tough to get other places.

Quiet hotel with all the amenities from Mandalay Bay. Nice big room with HUGE bathroom.

Stayed in March 2024

Nothing

Decor

Stayed in March 2024

No complimentary coffee; it was 15.00/per packet.

Easy check in, courteous staff, lovely suite.

Stayed in January 2024

Being stabbed by a nail located right before the metal strip that holds the carpet by the entrance to the main bathroom. It drew blood and it bothered me for the last two days there. I was on my socks because I was counting on a 5 stars hotel supplying a pair of slippers but there weren’t any. My wife gave me two band aids that helped me walking better.

Location.

Stayed in February 2024

Nothing

Large clean rooms

Stayed in February 2024

- No bath robes and slippers

- Room - Bath tub - Cleanliness - View

Stayed in February 2024

The pillows

Quiet, comfortable, not the horrible smoke smell as in most hotels in vegas, elegant, good size! Loved it

Stayed in January 2024

Better paying slots

The rooms were nice. I know it's a short walk to mandalay bay down the hallway, but another dining option on the delano side would have been nice

Stayed in December 2023

Lobby was very cold and no instructions on getting to the check-in desk. Forget having anyone to take your luggage or greeting you. Was charged $24 for the bottle of water in the room which is ridiculous. There were no prices posted for the water or for items in the mini fridge. I wanted a real coffee cup in the room instead of the paper ones that they provide. I was told that would be a $9 charge. Certainly not the same place as when it was the hotel. Will not stay at the Delano again.

The room was large and clean and the bed was very comfortable.

Stayed in January 2024