Having to pay for Tea and Coffee facilities in the room

The rooms are lovely

Stayed in May 2024

A bit annoying to get anywhere. But we didn’t mind the walk most times.

Nice 5 star hotel. Loved the pool options and views.

Stayed in April 2024

Pool is too far away

Great look and location

Stayed in May 2024

I choose this resort because I do not gamble nor do I smoke. It is known for its spa like aromas and no casino on first floor. My family checked in during the week and things were great. Once the weekend started one day I smelled marijuana in my room as though someone went in and literally was smoking in the living room. This happened twice in one week. However the staff informed me that this was a smoke free resort and sometimes people break the rules and the smoke comes from the air vents. They fixed the problem asap twice and made sure dinner was on them for out inconvenience. Despite the ignorance of other travelers who do not respect others experiences or rules I would definitely stay here again.

My family loved the large suite. I was clean and smelled like we were in a spa. The location was close to my mom who stayed in the Mandalay bay side but with no Casino or smell of smoke like the Mandalay bay. The breakfast there was so good and convenient. I loved the separate pool with two different levels and more quiet that the Mandalay Bay side but easily accessible to that side of the pool. I absolutely loved the staff they were attentive and showed personal interest in my stay and the service was well above my expectation. I was greeted by Brianna from Valet and when the front desk staff became busy she helped checked me in our room without delay. I had an issue with my first room and Cherelle in the front desk went above and beyond her customer service and fixed my problem so fast and was so compassionate she really impressed me and my family! There was one more front desk staff he was fabulous and I am upset at myself because I can not remember his name but kudos to this resort and its staff for making my experience memorable!!!!!

Stayed in April 2024

The pool areas are really over crowded and run down. Poor quality furniture. There is a mini bar with a sensor so you can’t use it for your own things. Everything is charged as an extra. Hotel looking tired - not up market at all. Domino’s convention was on when we were there

Good location. Nice sized room. Nice bath tub

Stayed in May 2024

The distance between the Vegas strip to hotel

The design was amazing the rooms as well.

Stayed in April 2024

The end of the strip is a but tough to get other places.

Quiet hotel with all the amenities from Mandalay Bay. Nice big room with HUGE bathroom.

Stayed in March 2024

Nothing

Decor

Stayed in March 2024

No complimentary coffee; it was 15.00/per packet.

Easy check in, courteous staff, lovely suite.

Stayed in January 2024

Being stabbed by a nail located right before the metal strip that holds the carpet by the entrance to the main bathroom. It drew blood and it bothered me for the last two days there. I was on my socks because I was counting on a 5 stars hotel supplying a pair of slippers but there weren’t any. My wife gave me two band aids that helped me walking better.

Location.

Stayed in February 2024

Nothing

Large clean rooms

Stayed in February 2024

- No bath robes and slippers

- Room - Bath tub - Cleanliness - View

Stayed in February 2024

The pillows

Quiet, comfortable, not the horrible smoke smell as in most hotels in vegas, elegant, good size! Loved it

Stayed in January 2024

Better paying slots

The rooms were nice. I know it's a short walk to mandalay bay down the hallway, but another dining option on the delano side would have been nice

Stayed in December 2023

Lobby was very cold and no instructions on getting to the check-in desk. Forget having anyone to take your luggage or greeting you. Was charged $24 for the bottle of water in the room which is ridiculous. There were no prices posted for the water or for items in the mini fridge. I wanted a real coffee cup in the room instead of the paper ones that they provide. I was told that would be a $9 charge. Certainly not the same place as when it was the hotel. Will not stay at the Delano again.

The room was large and clean and the bed was very comfortable.

Stayed in January 2024

No breakfast

Clean,spacious

Stayed in December 2023

Nothing

All

Stayed in December 2023

The check in could have been better. The front desk staff was not particularly welcoming when I arrived and the room type that I booked was not available. However, the manager promptly came out and was very apologetic and made things right by offering me a generous food and beverage credit. I did not have any further issues during my stay and enjoyed every aspect of my five night visit.

Loved the roof top bar and lounge with fabulous views of the strip. Lobby was gorgeous and had a terrific coffee shop for breakfast that was very reasonably priced. Rooms were huge as it’s an all suite hotel

Stayed in December 2023

Ir was very clean

Stayed in November 2023

Getting NO notice that there was a resort fee on top of room rate.

Location and very nice

Stayed in November 2023

dat de minibar extreem kostelijk was

alles was perfect.....

Stayed in October 2023

Price was too much!

The room was great!

Stayed in October 2023

showers and bathtubs weren’t as nice/clean as we’d hoped for

clean rooms, convenient to get through the area/to nearby hotels

Stayed in October 2023

The hotel was a bit further out from the main attractions on the strip. I expected better amenities (i.e. no slippers, no bathrobes).

The staff was very friendly and helpful. The room was very clean and large enough.

Stayed in October 2023