Rooms could use some fresh paint and a new sink. The remote was dirty and you couldn’t get a steady temperature in the shower

Location was close to restaurants and shopping

Stayed in November 2024

When booking, the room showed a hot tub, we did not get that. Also Booking.com mentions breakfast, nothing available onsite. The room was old, carpets were stained, bed was uncomfortable, lawn furniture was used inside, this hotel has full time residents, there were lights on outside of the room so you don’t know if it was 3am or 3pm.

Room was “affordable” for the one night we were in town. Easy walk to restaurants and casinos. Plenty of onsite parking. Very friendly staff!

Stayed in September 2024

Room smelled musty

Heather at the desk was extremely helpful, friendly and sweet

Stayed in July 2023

One room smelled really weird. Small bathroom. Not the cleanest carpet. Smaller insects. The rooms did not justify the price

Great Location, friendly and helpful staff. Options for disabled people and possibility to bring your dogs with you. Some rooms were nicely decorated. Nice system with the roomkeys.

Stayed in September 2022

I lost my Fitbit and they returned it to me via mail. I appreciate their honesty

Stayed in July 2022

It was very dusty, it seemed only the main parts were clean but nothing else was not touched. Another night stand was needed!

Stayed in July 2022

needs a lot of work. dog area was nasty at best

The employees were very knowledgeable about the area

Stayed in July 2022

Dog park was filthy garbage overflowing with dog doo. People didn't pick up just left doo everywhere. Discussing area.

Stayed in July 2022

Walls were very thin. Close to the road so you hear a lot of traffic till about 12 AM. The outside garbage is Warren emptied regularly so there’s a lot of cigarette butts and Garbage and them.

It was clean our bathroom was missing a stopper. It was close to the casino.

Stayed in July 2022

The hair dryer was broken and the bedding looked a little dirty with stains.

Good location and the rooms were what you paid for - it was decent overall.

Stayed in June 2022

Don't know

I just stayed one night because I eventually to a concert. The room was just right for my short stay.do

Stayed in May 2022

The bathroom was to small and had a few webs with a hint of cigarette smoke, even tho I had a non smoking room.

The stay was good, All around a good price for what you get last minute.

Stayed in April 2022

Everything was wrong with that place , need to close that place immediately

Nothing , was the worse night , blankets dirty , strong odor all over the room , carpet dirty , very bad hygiene for that room.

Stayed in October 2024

Nothing

This property is not clean in any way. Room smelled horrible and seemed like they were trying to cover it up with air freshener. Beds were like sleeping on a mattress filled with rocks. People on second floor running around inside room, tried to call front desk and it was closed. And no phones in rooms. Pet area was drenched with over watering so was almost all mud. Lesson learned pay extra for a decent room.

Stayed in September 2024

The TV remote wouldn't turn the TV , off, or adjust volume and no hotel staff to remedy the issue. The carpet was old and dirty. The room was smaller than expected. The floor squeeked. The place needs a renovation. For the price, I would try anything else!

The sheets and towels were clean.

Stayed in August 2024

Smells bad, tub jets don’t work, rooms are dirty, bed comforter was dirty, pee, stains on the carpet. It was not worth $300 a night.

Location

Stayed in August 2024

We really enjoyed our stay at The Trailhead and was super impressed with the staff! Extremely friendly and helpful - definitely made the stay very pleasant. Highly recommend for anyone that wants good place to rest their head after a fun day in Tahoe nature!

Stayed in August 2024

Too dirty

The location is good

Stayed in July 2024

Everything

Nothing

Stayed in July 2024

Didn’t stay long enough.

Location, value and staff. Amy at the office helped us out immensely and made us feel at home. Being a dog friendly hotel was huge and even though our dogs didn’t bark, she reassured me that if they did while we wheeler out that it wasn’t a big deal because it’s a dog hotel. We had one minor hiccup occur and she resolved it very quickly and with no attitude or problems. Julian is a housekeeper and was very helpful and offered to do whatever we needed.

Stayed in July 2024

it was supposed non smoking area BUT but BUT next to my door was a man always smoking and doing BAD staff . My room doesn’t have a desk and not a drawer to put my other clothes not coffee maker and I got disappointed it looks so different as years ago

is close to all stores

Stayed in December 2022

The lighting was a little darker than expected. The bathroom was small, no place to really put your clothes.

The location was good, convenient to everything.

Stayed in September 2022

We had room #117, first floor, very end of the row. It's literally a dark shoe box which smells like tons of cigarettes (though it said "no smoking"). I asked a manager to change the room but she declined saying they were all booked. We returned to the room and tried to be positive. BUT! It wasn't clean - dogs' hair on the bed skirt (I wish I knew before booking that they are dog friendly), cob webs, mirror wiped with a dirty cloth, mold around bathtub. It was disgusting! I hesitated to lie on the bed but then checked sheets - at least they were fresh. I developed an allergy by the morning - itchy eyes, swollen face, sneezing. Awful experience! I paid not exactly cheap price - it was $280 per night.

The only good thing about this place is location. Staff wasn't bad but also not helpful.

Stayed in August 2022

Checking in and given a paper that had a code to a lockbox on the window sill to get your room key out from the box. Lot of dirt on or around the door and window, 1in of frost on the freezer in the refrigerator Office never answers the phone, wifi was out the whole weekend there, the pool was empty, was worst than motel 6 The pics on of the motel on booking.com was not quite what I got, like I say the bed was comfortable and the bathroom was clean

The bed was comfortable

Stayed in July 2022