2401 East Camelback Road, Camelback East, Phoenix, AZ 85016, United States of America
#50 of 132 hotels in Phoenix
Guests' ChoiceBased on 100 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.1
Facilities
8.8
Staff
9.1
Value for money
8.2
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 6, 2024
Kyllo
United States of AmericaThey told us the breakfast was included in the price; however, it was just a credit up to a certain amount and since the prices were high we had to pay quite a bit more for breakfast.
Enjoyed the breakfast. Very attentive and friendly staff.
Stayed in June 2024
Reviewed: May 28, 2024
Arie
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: May 27, 2024
Keisa
United States of AmericaBathrooms in room not very clean. I switched rooms to get a better bathroom.
The location is great.
Stayed in May 2024
Reviewed: April 23, 2024
Robert
United States of AmericaComfortable and good staff
Stayed in April 2024
Reviewed: April 20, 2024
Ivana
CroatiaThere was some stuff in closet that were from previous guests. Water was not delivered to room, you had to go and take it at the front desk
Loved the breakfast, ground floor design
Stayed in March 2024
Reviewed: April 8, 2024
Sally
United States of AmericaThere wasn't anything that could have been better. We didn't get the chance to use the pool facilities :(
We had a great breakfast at Artizen! My husband enjoyed the guitars in the lobby. I appreciated the free water! We were able to participate in the Bonvoy members event on Friday, which was a nice surprise.
Stayed in April 2024
Reviewed: April 3, 2024
Mokidoki
United States of AmericaLoved our mountain view room on the 4th floor, away from the fray, and quiet, stylish and comfortable. hot water was plentiful. staff was amazingly friendly. our Artizen restaurant staff was also fantastic (shout out to the lovely Nancy!). we totally enjoyed our stay and felt pampered throughout.
Stayed in April 2024
Reviewed: January 29, 2024
Patrick
United States of AmericaThe heat/air source would go on off fairly quickly. soon as it would stop it would fire up again. made sleeping difficult.
Breakfast was good. Service was great 2 out 3 times.
Stayed in January 2024
Reviewed: December 4, 2023
Melissa
United States of AmericaThe property was beautiful inside. The staff was very friendly
Stayed in December 2023
Reviewed: September 5, 2023
Tucker
United States of Americana
delicious and server were excellent and friendly
Stayed in September 2023
Reviewed: July 1, 2023
Carol
United States of AmericaI was very disappointed at your so called rooftop pool which had a view of apartments! I was expecting a beautiful view of the city. Instead it felt like people were watching me from their apartments. It was false advertising and the only reason I booked the Camby was to treat myself and my friend to a wonderful last night in Arizona! I was perfectly happy at my other hotel and would’ve stayed there but moved to Camby specifically for the pool and bar ( which happened to be close as well)I’m hoping to receive some type of credit back to my card
The decor, cleanliness, service and restaurant was wonderful
Stayed in June 2023
Reviewed: March 27, 2023
Andrea
United States of AmericaIt blended in with the buildings next to it..
The cleanliness and design
Stayed in March 2023
Reviewed: February 3, 2023
Cathleen
United States of Americabedroom motif, super ugly, not peaceful. cow skull facing bed
having a restaurant and bar on site
Stayed in January 2023
Reviewed: January 7, 2023
Krystal
United States of Americathe pool was small and there’s no hot tub
decor and bar were amazing!
Stayed in January 2023
Reviewed: September 8, 2022
Alexa
United States of AmericaPool was drab and no spa
Loved the interiors beautiful
Stayed in September 2022
Reviewed: August 9, 2022
Gabriela
United States of Americai liked all the wall art the chandeliers. as soon as you walk in there’s a nice scent, super clean very modern
Stayed in August 2022
Reviewed: July 7, 2022
Marietta
United States of Americano complimentary check out extension
ambiance and cleanliness
Stayed in July 2022
Reviewed: June 24, 2022
Jaselyn
United States of AmericaGreat location near the Biltmore. Well appointed rooms with eclectic decor.
Stayed in May 2022
Reviewed: June 24, 2022
Sydney
AustraliaHotel is looking tired
Stayed in June 2022
Reviewed: June 17, 2022
Kevin
United States of AmericaThe water temperature of the shower was unacceptable.
The restaurant was excellent. The bar staff were super friendly.
Stayed in June 2022
Reviewed: May 10, 2022
Daniel
United States of AmericaI didn't like that the price booking.com was way off. I paid over $200 more than what booking.com stated it was going to be.
Room was nice and the hotel was gorgeous
Stayed in April 2022
Reviewed: April 19, 2022
Veronica
United States of AmericaThe pool area was a little underwhelming. It was also surprising that the cabanas were priced at what they were, considering the hotel was pretty quite that day. We still rented one and had a great time.
The hotel is beautiful and modern. The room was a good size and clean. The staff were all wonderfully friendly and helpful. We were impressed at the decor and thoughtful details throughout the spaces.
Stayed in April 2022
Reviewed: April 6, 2022
Roberto
United States of AmericaI was there to celebrate my and my cousins birthday, the stay and service were absolutely stellar
Stayed in March 2022
Reviewed: March 22, 2022
Kendra
United States of AmericaDefinitely prefer the Camelback area as opposed to downtown Phoenix. Beautiful Mountain Views every morning started our days perfectly. Great staff as well
Stayed in March 2022
Samsun, Turkey
Socorro, USA
Chiesa in Valmalenco, Italy
Ifri, Morocco
Bourg-Madame, France
Governorʼs Harbour, Bahamas
Seoul, South Korea
Biga, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content