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  5. Reviews of The New York EDITION

Reviews of The New York EDITION 5 stars

5 Madison Avenue, Flatiron District, New York, NY 10010, United States

#284 of 424 hotels in New York

Guests' Choice

Review score

Based on 55 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.3

  • Facilities

    7.9

  • Staff

    8.0

  • Value for money

    6.7

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 13 November 2023

    9.0
    Great hotel (get discount W/app +86 178 6116 9200)
    • Leisure trip
    • Couple
    • King or Queen Room - Hearing Accessible
    • Stayed 1 night

    The New York Edition Hotel is a true gem in the heart of Manhattan, offering a luxurious and memorable stay for both business and leisure travelers. From the moment you step into the stylish and contemporary lobby, you're greeted with a sense of elegance and sophistication that sets the tone for the entire experience. The rooms are beautifully designed, with a perfect blend of modern aesthetics and classic New York charm. They are well-appointed, offering stunning views of the city, and provide all the amenities you could desire, ensuring a comfortable and relaxing stay. One of the standout features of this hotel is the Clocktower restaurant, where you can indulge in exquisite cuisine in a chic and welcoming atmosphere. The rooftop bar offers breathtaking views of the city skyline, making it a fantastic spot to unwind after a day of exploring the city. The staff at the New York Edition Hotel is attentive and courteous, going above and beyond to cater to your needs and make your stay exceptional. Whether you're in the city for business or pleasure, this hotel is an excellent choice for a memorable and luxurious stay in the heart of the Big Apple.

    Stayed in November 2023

  • Reviewed: 25 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior King Room with City View
    • Stayed 5 nights

    Size of the room was surprising

    All personnel/staff was great

    Stayed in August 2023

  • Reviewed: 28 August 2023

    9.0
    Great trip (get hotel discount W/app: +86 17861169200)
    • Leisure trip
    • Family with young children
    • Guest Room
    • Stayed 1 night

    I was so pleasantly surprised by this hotel! The staff was wonderfully attentive and thoughtful, the rooms were clean and efficient, and the bed was so comfortable (I spelt great)! Great location, too! Very comfortable, great shower, especially coming in after a late fun night. Very relaxing and private.

    Stayed in August 2023

  • Reviewed: 25 July 2023

    9.0
    Nice pleasant stay
    • Leisure trip
    • Solo traveller
    • Guest Room
    • Stayed 1 night

    nothing

    convenient location to everywhere i need to visit on this trip. good location

    Stayed in July 2023

  • Reviewed: 3 July 2023

    8.0
    Greta stay
    • Leisure trip
    • Couple
    • Loft Suite with City View
    • Stayed 6 nights
    • Submitted via mobile

    Small Lobby, lights are very low in the cupboard area.

    Location and the room is spacious

    Stayed in June 2023

  • Reviewed: 23 June 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    4 doorman stand still without helping and acting a good hospitality gesture to help with the luggages and check out. Poor and very disappointed for the whole trip

    neat and clean. don’t much facilities in this location

    Stayed in June 2022

  • Reviewed: 23 May 2022

    7.0
    nice but expected a different view
    • Leisure trip
    • Solo traveller
    • Superior King Room with City View
    • Stayed 7 nights
    • Submitted via mobile

    the booking said I’d have a view of the Empire State side and that’s why I booked the hotel but I had a view of lower Manhattan instead which was beautiful but not what I thought I was booking so was disappointed by that

    architecture, location, cleanliness, design, great smell

    Stayed in April 2022

  • Reviewed: 22 April 2022

    9.0
    very nice friendly and efficient staff and hotel is in super location
    • Leisure trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    very clean other than the rugs in lobby & bar which were extremely dirty and stained - very off putting when having a drink or food - too light in colour so showed all the stains

    location and staff

    Stayed in April 2022

  • Reviewed: 18 March 2022

    9.0
    Great stay, price a bit high but location and quality is high.
    • With a pet
    • Leisure trip
    • Couple
    • Guest Room
    • Stayed 5 nights

    The price is very high. I think what brings us back is the friendly and high level of service from concierge,, valets (all are incredible!) and housekeeping.

    The concierge Upgraded us for an extra 100 per night to a bigger wished room. We traveled with a dog and needed the floor space

    Stayed in March 2022

  • Reviewed: 7 January 2022

    9.0
    We had a fabulous stay and would definitely come again!
    • Leisure trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 5 nights
    • Submitted via mobile

    It would have been nice if there was a kettle/tea and coffee facilities in the room - we almost got charged $12 just for two mugs to be brought up one evening!

    The room was exceptionally clean and had a brilliant view of the Empire State Building. The lobby bar was lovely - smelt divine, service friendly and stocked our favourite drinks!

    Stayed in January 2022

  • Reviewed: 17 September 2024

    1.0
    I WILL NOT STAY AT THIS HOTEL AGAIN
    • Business trip
    • Solo traveller
    • Deluxe King Room with City View
    • Stayed 6 nights
    • Submitted via mobile

    Staff rude and disrespectful. Hotel furniture is FULLY depreciated. Rooms are tiny and furniture is overused. Took me more than three hours to get my keys especially after a 14hr flight. On top of that they chased me to checkout at 11am sharp (i checked out at 11:20am). Elevators are also horrible and takes forever to get on one.

    Location only. Nothing else.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    4.0
    Disappointing
    • Business trip
    • Family with young children
    • Deluxe King Room with City View
    • Stayed 6 nights
    • Submitted via mobile

    Elevators are terrible. Service is terrible. No lounge access as it is always booked abd packed. No one to help you in or out with your bags. Self service all the way. It also took 2 HOURS to check in even though i arrived at 4pm. Hotel is old and furniture is way over-used. Never again.

    Stayed in September 2024

  • Reviewed: 7 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Loft Suite with City View
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful but would expect coffee machine in a suite in any hotel but especially the edition. Beautiful non the less

    Stayed in August 2024

  • Reviewed: 5 July 2024

    5.0
    U need to work a lot on housekeeping
    • Leisure trip
    • Family with young children
    • Superior King Room with City View
    • Stayed 4 nights
    • Submitted via mobile

    Housekeeping is not good

    Location

    Stayed in May 2024

  • Reviewed: 28 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Loft with City View
    • Stayed 9 nights
    • Submitted via mobile

    House keeping is below average

    Location

    Stayed in May 2024

  • Reviewed: 22 April 2024

    1.0
    not a 5 star hotel
    • Leisure trip
    • Group
    • Loft with City View
    • Stayed 3 nights
    • Submitted via mobile

    old with smelly hallways, old bathrooms with no amenities, no coffee machine in the room

    old and smelly

    Stayed in April 2024

  • Reviewed: 29 January 2024

    10
    Excellent! Beautiful design, great staff and convenient location!
    • Leisure trip
    • Couple
    • Superior King Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Great location, valet parking which is so important in NYC, the staff was always pleasant, the design is modern and clean yet warm and relaxing.

    Stayed in January 2024

  • Reviewed: 14 November 2023

    10
    Beautiful stay
    • Leisure trip
    • Family with young children
    • Superior King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    My bed was hard and pillows flat.

    Customer service, facilities

    Stayed in November 2023

  • Reviewed: 7 June 2023

    10
    Amazing experience!
    • Family with young children
    • Loft with City View
    • Stayed 3 nights
    • Submitted via mobile

    not applicable

    Facilities, cleanliness, and ambiance

    Stayed in June 2023

  • Reviewed: 31 May 2023

    10
    the location of the hotel is just the best , and the rooms are super comfortable and clean. loved the hotel !! all the s
    • Leisure trip
    • Solo traveller
    • Guest Room
    • Stayed 5 nights
    • Submitted via mobile

    The location of the hotel , the building itself , the rooms , everything was just perfect.

    Stayed in May 2023

  • Reviewed: 23 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Guest Room
    • Stayed 2 nights

    The service at the hotel was below par. Especially for such an expensive hotel, I was incredibly disappointed with the front desk service as well as the service at the lobby bar.

    The room was great and the bed was comfortable.

    Stayed in May 2023

  • Reviewed: 4 December 2022

    3.0
    Disappointed with quality of property… pricing reflects a more luxury feel and we were dissatisfied.
    • Leisure trip
    • Couple
    • Loft with City View
    • Stayed 1 night
    • Submitted via mobile

    Quality

    Location

    Stayed in November 2022

  • Reviewed: 28 October 2022

    6.0
    Expensive for what it offers
    • Leisure trip
    • Family with young children
    • Superior King Room with City View
    • Stayed 5 nights
    • Submitted via mobile

    very small rooms, no breakfast included, only one very expensive restaurant option, not a good client relationship

    great location, gym and bar is very lively.

    Stayed in October 2022

  • Reviewed: 16 May 2022

    10
    The place was gorgeous, the service was excellent and the staff was absolutely amazing!
    • Leisure trip
    • Group
    • Guest Room
    • Stayed 2 nights

    There wasn't anything that I didn't like.

    I requested a tub and a view. It was absolutely gorgeous and I loved every minute in the hotel.

    Stayed in April 2022

Showing 1 – 25

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