5441 Lower Honopiilani Road, Kapalua, Lahaina, HI 96761, United States
#18 of 51 hotels in Lahaina
Guests' ChoiceBased on 163 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
9.2
Facilities
8.3
Staff
8.7
Value for money
7.8
Free WiFi
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 July 2024
Janice
United StatesThe room was nice, but too dark.
The daily coffee and juice were great to have each morning in the community room next to the check in. The gardens surrounding the hotel are gorgeous and well taken care of. The location is perfect. Our room was only a few steps to a lovely beach for all ages of people.
Stayed in July 2024
Reviewed: 23 July 2024
Jason
United StatesRoom was old and walls were thin. No elevator to second floor
Pool and great access to the beach. Property was well maintained
Stayed in July 2024
Reviewed: 8 May 2024
Jennifer
United StatesWish that we had the opportunity to stay longer. This was our last night in Maui and heading home the next day. We did make the most of it but wish we had time to enjoy the pool.
This was the feel I was looking for during our entire 2 week trip. Ground floor, greenery, on the beach. It was absolutely everything that I had expected of Hawaii.
Stayed in May 2024
Reviewed: 26 April 2024
Christine
United KingdomNo tv in room No kettle as we drink tea not coffee Limited options for eating out
Location
Stayed in April 2024
Reviewed: 24 April 2024
William
United StatesExcellent staff and grounds
Stayed in April 2024
Reviewed: 4 March 2024
Kirt
United StatesAll good
Incredible beach and well maintained and clean
Stayed in March 2024
Reviewed: 10 February 2024
Dan
United StatesTV’s
Beach
Stayed in January 2024
Reviewed: 13 January 2024
Anne
CanadaKitchen not as well equipped.
Location was great. Quiet and relaxing.
Stayed in January 2024
Reviewed: 5 November 2023
Reema
United StatesLocation is a little far from the tourist places
Beach Room Shower
Stayed in November 2023
Reviewed: 25 July 2023
Clinton
AustraliaPossible Lack of parking / no bar (though the sea house next door is right on the beach)
Location
Stayed in July 2023
Reviewed: 19 July 2023
Emily
United StatesDefinitely a family hotel. My husband and I felt a bit out of place as the only couple, but ultimately were not bothered by this. Be prepared for lots of kids in the pool, playing in the grass area, and splashing around at the beach.
This location can’t be beat! Right on the shore of one of the best beaches in Hawaii and within walking distance of a few great restaurants, snorkel shops, and a shopping center.
Stayed in July 2023
Reviewed: 23 June 2023
Ann
United StatesThe one thing that was difficult for us was the parking. The lot is very small making it hard to get our minivan we rented in and out of and spots were sometimes difficult to find.
I loved the location. The rooms were very nice as was the beach. The staff were all friendly and helpful as well.
Stayed in May 2023
Reviewed: 9 June 2023
Gabriele
United StatesRoom cleaning frequency can be increased.
The hotel is on the best beach of Maui, protected from strong currents, with sea turtles coming every day. The rooms are spacious, with both ceiling fans and air conditioners. Onsite parking is a big plus.
Stayed in June 2023
Reviewed: 2 June 2023
Allyson
United Statesthe front desk staff and kitchen staff were not friendly at all, and even refused us silverware when we asked for it to eat leftovers (we had a fridge in our room, and they said they could only give them to guests with full kitchens, which was ridiculous. we had to ask the restaurant down the street for takeaway silverware). additionally, when we booked the hotel, we were told there would be a continental breakfast each day, and there was only BAD coffee and juice. a lady came in and asked where the food was, and said she had stayed here for 7 years and there was always food. this was disappointing.
the property itself is beautiful, with a great small pool, an amazing beach, and beach chairs to use for free. the room was excellent with a view of the Gardens and sea. the security guard who was there and welcomed us Wednesday and Thursday nights was so warm, welcoming, and helpful.
Stayed in May 2023
Reviewed: 8 May 2023
Simon
United KingdomPartial sea view room is very much partial if you stand in tip toes on balcony to see over tree right in front. Other rooms had better views (maybe booked direct and not via booking.com). Breakfast refreshments = coffee and pineapple juice only.
Great location, cool room.
Stayed in May 2023
Reviewed: 19 April 2023
Paul
United KingdomReading reviews we expected a light breakfast but were told no longer available just coffee or a juice. Gave car registration as requested but later found a note on my car threatening to tow it away. Resolved this after a chat with the Manager, could have done without it, took the edge off the day. I was offered a discount on the room but declined as I didn't want my point of view to seem like I was trying for that.
Lovely location, our booking got lost but was resolved with a room upgrade, thank you. Sunsets fabulous and the evening security guard gets 10 out of 10.
Stayed in April 2023
Reviewed: 16 April 2023
Philip
United Statessometimes a bit noisy from overhead room, but hey, it’s a family friendly property and we knew that.
beautiful location
Stayed in April 2023
Reviewed: 14 April 2023
Frances
United StatesThin walls, we could hear everything in next room including child screaming at 4am. Hated not having a TV in room (at least that could have drowned out the kids). Parking on site was a nightmare.
Property was beautiful and grounds kept beautiful. Security and office people very nice and friendly.
Stayed in April 2023
Reviewed: 2 April 2023
Latha
United StatesNeed blankets in the room
Nice and close to beach.
Stayed in March 2023
Reviewed: 1 March 2023
Alloy182
United StatesWish they had more of a breakfast service. After we had booked, the hotel informed us that they would no longer be offering fruit and pastries in the morning. Said they were getting hard to source. Not sure if that's really the reason. Also, be aware that while there is free parking, it's limited and fills up fast. There are places to park along the road, but during the day, everyone is parked there to access the beaches.
Right on the beach. It's a small hotel that has character. There are no TVs, phones, or much in the room. We got an actual key to unlock the door. Different rooms have different views. We had room 212, and the view was great. Get an upper-floor room if you can. The beach out from the property is public but is limited access. There are not many places for the public to park. This is nice because the beach feels more private and is less crowded.
Stayed in February 2023
Reviewed: 27 February 2023
Allison
United StatesParking is free (which, we learned, is very rare in the area) but it is limited, so there is a slight chance you won't find a spot in their parking lot. We stayed end of Jan and did not have an issue with parking, however this detail was not clear when booking the hotel so it's worth calling out.
The location is fantastic, right on the beach, and the beds and pillows are Tempurpedic which was just amazing. Staff was wonderful and friendly. The place has a very laid back vibe and was a great overall value for the location.
Stayed in January 2023
Reviewed: 16 February 2023
Carabajal
United StatesI would have liked a small breakfast included, simple muffins set out with the coffee and juice would be sufficient. Perhaps a guide in the room that includes best places to snorkel, and things that are walking distance.
We loved how close we were to the beach. The room itself was very clean and nicely decorated, The room felt like it had been renovated but still had the old charm.
Stayed in February 2023
Reviewed: 29 January 2023
Carol
United StatesRain flooded lanai Left a day early would like one day refund
Just coffe
Stayed in January 2023
Reviewed: 27 January 2023
Karel
Czech RepublicWe had a room on the ground floor and unfortunately all the sounds that came from the room above us could be heard, so the isolation is unfortunately insufficient
Location is on the beach so this was fantastic. Lovely garden and area around - event this is part of several hotel resorts. Beach was cool and very clean and nice to enjoy
Stayed in January 2023
Zakopane, Poland
Hollersbach im Pinzgau, Austria
Tauranga, New Zealand
Campbell River, Canada
Lewes, UK
Vang Vieng, Laos
Passo Fundo, Brazil
Playa del Ingles, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content