770 South Main Street, Canandaigua, NY 14424, United States of America
#3 of 12 hotels in Canandaigua
Guests' ChoiceBased on 91 hotel reviews
9.3Cleanliness
9.7
Comfort
9.6
Location
9.6
Facilities
9.5
Staff
9.5
Value for money
8.4
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 10, 2024
Sandra
United States of AmericaOur breakfast was just ok.. the cappuccino was not very good and my yogurt parfait definitely left a lot to be desired …my husband’s first cup of coffee was not hot but his breakfast was fine. The Sand Bar food was much better than the Rose Tavern and the staff there was delightful
the staff was very helpful and very friendly..changed a light bulb in the bathroom in a very timely manner made up the room very quickly
Stayed in June 2024
Reviewed: June 5, 2024
Anne
CanadaBeautiful property, lovely gardens.
Stayed in June 2024
Reviewed: May 31, 2024
Paul
United States of AmericaNothing
We love this place and the staff. Thank you!!
Stayed in May 2024
Reviewed: May 27, 2024
Ahmed
Saudi ArabiaTo many flies at swimming pool area , I think it was their season. Sauna was not for free, I know to many resorts provide it for free.
The restaurants were wonderful and the jacuzzi
Stayed in May 2024
Reviewed: May 23, 2024
Bridget
United States of AmericaBeautiful setting
Stayed in May 2024
Reviewed: April 12, 2024
Darcie
United States of AmericaDid not order room service due to expensive pricing, especially breakfast menu. Needs extra trashcan in bathroom
Welcome glass of wine, nightly s'more kit, staff was wonderful
Stayed in April 2024
Reviewed: April 10, 2024
Jason
United States of AmericaOur balcony was on the north side of the North Cottage, meaning that we didn't have a very good view. The fitness center was a bit small and somewhat limited, especially with only a single bench.
Great area, very nice room, friendly staff, nice overall facility.
Stayed in April 2024
Reviewed: March 31, 2024
Pinar
CanadaWe had an excellent time at the Lake House! We felt very comfortable during our stay. Despite the hotel being full, it was very wuiet at the same time. We’ll definetly come back!
Stayed in March 2024
Reviewed: January 29, 2024
Bastian
United States of America-
We simply loved everything and will for sure come back!
Stayed in January 2024
Reviewed: October 27, 2023
Lynda
CanadaRoom was very nice and the grounds very nice as well with various fire pits Staff was able to upgrade our room to a wonder view lake view
Stayed in October 2023
Reviewed: October 2, 2023
Richard
United States of AmericaExcellent hotel with great facilities and good service. Hope to be back!
Stayed in September 2023
Reviewed: August 23, 2023
Dan
Canadabed was low quality
great views, great facilities, nice staff, hotel design
Stayed in August 2023
Reviewed: August 20, 2023
Hennessy
United States of AmericaIt was top notch, no complaints on the property.
Beautiful! Tastefully decorated!
Stayed in August 2023
Reviewed: August 11, 2023
Elaine
United States of AmericaUnable to contact the property. No one answers the phone for the Inn or the spa. Coffee line ridiculously long.
That is the only thing I didn’t like. The line to get coffee was so long and there was only one person at the counter. Many guests in line were complaining about the service. Why not have a self serve coffee decanter? The Rose Tavern and the Sand Bar restaurants were outstanding.
Stayed in August 2023
Reviewed: July 23, 2023
Pamela
United States of AmericaPerfect in every way
Ambiance. Setting. Service. Every details was attended to from the moment you drive up
Stayed in June 2023
Reviewed: July 17, 2023
Morales
United States of AmericaThe food was excellent
Stayed in July 2023
Reviewed: July 13, 2023
Kate
United States of AmericaNothing really but could use more lounge chairs at the pool, few ppl were taking advantage of the very expensive daybeds.
Modern, beautiful, perfect aesthetic. Pool was fun for the whole family, very special to be in the pool on the lake.
Stayed in June 2023
Reviewed: July 6, 2023
Kimberlee
United States of AmericaUnderstaffed. This hotel has so much potential but it took so long to be served in each and every dining facility. Enjoyed the Yoga and Stretch classes. Also, nice touch to present hotel guest with a glass of Champagne. Overall, a great experience.
Loved the setting of the hotel. Prime location! The landscaping and outdoor seating arrangements were very impressive. The interior of the hotel was detailed with top level finishes throughout! The rooms were spacious, very functional, and comfortable. Great decor throughout. Absolutely great potential for an extraordinary hotel.
Stayed in July 2023
Reviewed: June 30, 2023
Edith
United States of AmericaAll good!
Beautiful surroundings!
Stayed in June 2023
Reviewed: June 29, 2023
Catherine
United States of AmericaI would have preferred darker shades in the rooms and the dinner service at the Sand Bar was good, but not great.
The breakfast was wonderful and the facilities were well designed and appointed.
Stayed in June 2023
Reviewed: June 26, 2023
Robin
United States of AmericaBeautiful Welcoming Clean Friendly
Easy access to alll ammenities
Stayed in June 2023
Reviewed: June 24, 2023
Holly
United States of AmericaPrice
Location
Stayed in June 2023
Reviewed: June 21, 2023
Jay
United States of AmericaThe Lake House on Canandaigua was a great surprise. The staff were amazing and catered to your every need in a timely manor. The Bellhop Mike was exceptional giving great advice about restaurants. The staff always had a smile. The room was very clean and most comfortable. We had a beautiful view of the lake and the pool. We will be coming back again in the future for sure.
Stayed in June 2023
Reviewed: June 15, 2023
Rachel
CanadaWe wish there was one more quick service/cafe option for food on the property for grab and go items throughout the day.
The property is stunning and the staff are incredibly kind and welcoming. The food was spectacular- the best steak we’ve ever had was at the Rose Tavern. Even on a rainy day, there was a ton of games to play in the library bar and enjoy a delicious cocktail.
Stayed in June 2023
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