Construction outside hotel was very noisy!

Aisha who looked after our room on the 2nd floor was amazing!!!

Stayed in September 2024

Absolutely unfriendly reception staff. We had an ugly view to brick wall and ventilation system from our windows - maybe it’s NY city style) There is no lobby bar with snacks and drinks.

Perfect location, all tourists attractions are very close. There are a lot of nice restaurants around. Pretty nice room, very cute and friendly cleaning ladies. Clean rooms)

Stayed in September 2024

The night before my check out, I noticed that the hotel had mistakenly been debuting my card even though I had prepaid my trip via booking. I alerted the manager and he quickly reversed the transaction, which I appreciated but unfortunately it will take a few days for the funds to reflect back into my account.

The staff was professional and friendly, the room was of a good size, the location was ideal for Manhattan. I was really happy to stay here.

Stayed in September 2024

No coffee machine. No cattle

Everything

Stayed in August 2024

Smelled great, cute decor, modern facilities with a classic style

Stayed in September 2024

While the bed was comfortable, the blanket was a little thin for my liking (Im sure I could have asked for extra blanket if necessary). The bathroom was small, that's normal for NYC, but it also had no ventilation fan or window for when showering.

Great location! Close to the subway and lots of shops and restaurants. The staff is very friendly and helpful. The bed was comfortable and the T.V. had Netflix.

Stayed in August 2024

I wish the hotel offered more amenities (light refreshments ie coffee tea in rooms) etc

The location was 10/10

Stayed in September 2024

The bed was very soft so we found it very uncomfortable

The staff were lovely and so helpful

Stayed in September 2024

Everything! The location, the staff, the generous-sized rooms … it was the perfect little home away from home. It had a lovely charm about it, and it made our trip to New York even more incredible.

Stayed in August 2024

I felt there was no need of resort fee for this hotel. It's just a tight spaced regular hotel, nothing special. There were no other amenities as well. Did not understand what is the need for extra fee.

location was good.. subway was just on the corner. many food options near by

Stayed in August 2024

Room was clean and comfortable

Our room was located on the street side and it was very noisey in the evenings with street noise and in the morning

Stayed in August 2024

The only down side was not having a microwave and coffee maker. It was great to find a hotel with a refrigerator, but without a microwave there was no way to eat the food I brought home. It was also not fun to have to walk somewhere to get coffee instead of be able to make it in my room or get it in the lobby.

Location was perfect! It was right off Harold Square with prime shopping, weekend events, subway connections for nearly every line, and some great food options. I recommend folks who want to be in the heart of the city to stay in this hotel in Midtown.

Stayed in August 2024

No tea/coffee facilities in the room. (Should have packed a travel kettle and tea bags!) Hadn't expected to get breakfast as we knew there would be lots of places to eat in the area. That being said, the hotel informed us that their new restaurant will be opening fairly soon, which should be excellent addition to the hotel. Lift and hot water sometimes a bit slow, but we shouldn't always need to be in such a rush anyway. Sadly, there are homeless people sleeping on the streets in the area, and waking up in a city centre is where we do see people with no resources of their own, waking up like us. Area didn't feel unsafe or threatening and we walked to bars and restaurants fairly late at night without issue.

Hotel lobby smelt amazing, staff were very attentive. Room was large, very stylish, comfortable and very clean. View from the window of the Empire State Building which was in the street behind the hotel. I loved the huge bay window, and could open 4 of the 5 windows and listen to the New York City noise, great sounds to wake up to! Air-con worked well, easy to use. Comfortable bed, clean sheets and towels replenished daily, plus compliamentary bottles of water. TV, towel robes, walk-in wardrobe, safe, fridge, hairdryer. The room decor was stylish and our time in the room, was very pleasant. Excellent position to visit New York. Lots of places in walking distance. Subway, end of the street. Hotel between 5th and 6th Avenue, who could want more? Penn Station couple of streets away - walk with suitcases possible and Air-train to Airport was good.

Stayed in August 2024

The only drawback was that they mentioned free laundry for 1 shirt if brought before 9 am, when I took it to desk, I was told that things have changed and they charge for the laundry. So we had to go buy some clothes as we ran out due to the hot weather.

The location was superb since it was just 5 minute walk to nearest subway station. Also, Macy's, Times Square, Restaurants, shopping and entertainment was all just few steps away from the hotel. The hotel did not have any restaurant or spa but they had fitness center. The lobby looked great and the hotel was very clean and rooms comfortable and spacious! Bathroom was tiny but nice. I read reviews of having slow elevators, but I did not experience anything like that. We visited NYC in summer and as we reached the hotel, the staff provided us water bottles and put extra in our room everyday. I appreciate their hospitality. Check in and check out was great, as they stored our luggage for late check out at no extra cost. I booked this hotel about a month in advance, so we got great value for money. Highly recommended for those looking to stay in mid Manhattan!

Stayed in July 2024

The room is really small.

The location is really good and the whole room is tidy and clean.

Stayed in August 2024

I wish we had a coffeemaker in our room. Also, we experienced some unsavory people right outside the hotel.

Proximity to subway, large room size, great AC, comfortable bed

Stayed in August 2024

We expected better window insulation since the hotel is located in Mannhattan, the streets are really noisy and without earplugs we wouldn't have slept. The staff wasn't so friendly and helpful when I told them that the cleaner had lost my pyjamas. Stayed in better hotels for this price.

The hotel was located in the heart of Manhattan, close to everything. Rooms were smaller, but had everything we needed. Beds were comfy. We had new water refilled daily in our room.

Stayed in July 2024

Loud, no breakfast.

Location, hotel design, fast checkin-checkout.

Stayed in July 2024

Close to subway, activities and restaurants.

Stayed in August 2024

The hotel lobby has a little very nice bar, but it was always closed or not in use. If open, it would have made the atmosphere at the lobby area much nicer and would have offered additional facilities at the guests. It miss also some additional facilities such as breakfast. However, there are plenty of options in the neighbourhood.

The 2 rooms allocated to us were nice and met the expectations. The hotel building is very nice and well maintained

Stayed in July 2024

Friendly, accommodating staff. Quiet atmosphere with plenty of ambience. Great amount of space for a boutique hotel in NYC. Bed/pillows were comfortable. Friendly housekeeping staff. Great location to walk to several attractions. Relatively quiet street. Shops nearby. Mini fridge a plus to keep water/snacks.

Stayed in July 2024

It was quite noisey especially in the early hours of the morning. Sirens and garbage trucks were frequent.

It was in a very good location in the mid-town area. You could walk to most places of interest. The staff were friendly and the housekeeper was very kind and considerate.

Stayed in June 2024

Bathroom was on the small side. Pillows were mediocre. Having no coffee in the room or at the lobby was a disappointment for this type of a hotel.

Bedroom was sufficiently large and clean. Lobby was great to sit in. location is great.

Stayed in July 2024

This is a boutique hotel, so no bar, no restaurant,

The room was quiet, nicely appointed, and had plenty of windows. The bed was fantastic as were the pillows (3 varieties of firmness). The ninth floor corner room was far above the street noise. There was a subway station at the corner about 250 yards from the hotel, so very convenient. The staff was very pleasant and helpful.

Stayed in July 2024